Appendix
24
Care and Maintenance
Use a slightly damp cloth to wipe the base and handset, do not use a dry cloth as this may cause electrostatic charges.
Problems
If you experience problems with your telephone refer to the table below:
Problems
Remedies
The base indicator light is not lit.
Make sure that :
•
the power adapter is properly connected to a power socket.
•
the power connector is properly plugged into the base.
•
The fuse or circuit-breaker on your household supply is in working order and that the power socket is powered.
The handset display is blank.
Make sure the batteries are properly installed.
Place the handset on the base and fully charge the batteries.
To increase the life of your batteries, carry out the above about every two months.
If the above checks do not resolve the problem, replacement batteries are available from telephone retailer.
With time, you may notice a slight decrease in battery performance. Use your handset until the battery is fully discharged, and then
charge for at least 20 hours.
The handset does not ring during
an incoming call.
Make sure that the telephone line cord is properly connected to the base and telephone socket and that you have a dial tone.
Make sure your telephone is not set to silent mode. See “Activating/deactivating the silent mode”, page 18.
No radio link between the handset
and base.
The network indicator icon flashes.
Make sure the handset is registered by moving closer to the base, if it is registered correctly, the handset screen should display its
own handset number.
Otherwise, register the handset to the base. See “Registering a new handset to a base”, page 21.
You obtain a "busy" dial tone for
each dialled number.
Make sure no one else is using another handset (if the intrusion mode is deactivated). See “Authorising listening in”, page 21.
Make sure that the dial mode is set to tone. See “Modifying the dialling mode”, page 22.
Make sure your time limit has not run out (if activated). See “Defining the call time limit”, page 20.
Make sure you are not on call restriction (if activated). See “Defining barred prefixes - Call barring”, page 20.
You cannot send or receive SMSs.
Check you are subscribed to your Network Provider’s Caller Display and SMS Messaging services. The Telkom Caller Services
required are IdentiCall and Home SMS. Call 10219 for further details.
Confirm that the SMS service is activated on your line.
Obtain the SMS Centre numbers from your service provider and make sure they are identical to the numbers on your handset.
Appendix
LU Azurite D32T- EN.book Page 24 Mercredi, 9. décembre 2009 2:37 14