
85
84
G
Before claiming repair, check the machine as follows:
Failures
Causes
Solutions
Machine fails to
start up
Power supply failure:
1.Not plugged;
2.Plug or socket damaged;
3.Fuse broken.
1. Plug in;
2. Replace the power cord or socket;
3. Replace the fuse by service provider
(Specification: 3.15A/250VAC).
Machine
automatically
stops.
TIMING shut down or set
temperature reached.
Restart or wait for auto-switch.
No cold air
under COOLING
mode
1. Room temperature lower than set
temperature;
2. Machine enters into anti-frost
protection.
1. This is a normal phenomenon, the
machine will auto-switch while the
room temperature is higher than the set
temperature;
2. The machine will auto switch after anti-
frost protection is over.
No hot air under
HEATING mode
Indoor temperature higher than set
temperature; Defrosting
Cold-air protection
This is a normal phenomenon,
the machine will auto switch
while the room temperature is
lower than the set temperature,
or after the defrosting ends, or
after cold-air protection is over.
LED displays
failure code “E2”
Room temperature sensor fails or
damaged.
Replace theroom temperature sensor.
LED displays
failure code “E3”
The evaporator coil sensor fails or
damaged.
Replace the evaporator coil pipe sensor.
LED displays
failure code “E4” Water-full warning.
Drain out the water.
LED displays
failure code “E5”
The condenser coil pipe sensor fails
or damaged.
Replace the condenser coil pipe
sensor.
WARRANTY CERTIFICATE
Congratulations! You have made an excellent choice with the purchase of this
quality product. Our commitment to quality also includes our service.
Jumbo offers an excellent repair service, exclusively in Switzerland, for all ayce
products.
The warranty certificate is only valid in connection with the receipt. Please keep
both in a safe place. The warranty does not affect your statutory rights. The
product is guaranteed for a period of
FIVE YEARS
beginning on the day of
purchase. Keep your purchase receipt safe as proof of the date of purchase. The
guarantee period can only be extended for the duration of any repair required.
During the warranty period, defective devices can be returned at every Jumbo
store. We will, at our discretion either repair or exchange the device in accordance
with warranty legislation.
Please include the following when returning your product for repair:
The receipt (proof of purchase)
1. This warranty certificate with your name, address, contact details and a fault
description completed overleaf.
2. If the original receipt is not enclosed the repair will be charged for in all cases.
After the warranty has expired you can still return defective devices for repairs.
Quotes as well as repairs after warranty period are to be paid for in all cases.
Additional note service center:
Defect products can be returned to every jumbo store during the warranty period.
After the warranty period, the ayce products are accepted in any jumbo store, so
the product may be tested in accordance.
Should you, contrary to expectations, experience defects
due to
material or manufacturing faults during private use within
FIVE YEARS
of the date of purchase we shall be liable for
warranty in accordance with statutory warranty regulations,
provided that:
- The device was not put to any use other than the intended.
- Was not overloaded.
- Was not used with the wrong accessories.
- Repairs where not carried out by any other than the
authorized workshop.
CH-Import & Distribution exklusiv durch:
Jumbo-Markt AG
Industriestrasse 34, 8305 Dietlikon
First name
Street/NO.
Postal Code
Item-number
Warranty (please mark with a cross)
Purchased at Jumbo store
Which error occurred (please specify)
(Please describe the problem or malfunction of your device as accurately as
possible. This allows us to process your complaint more quickly and efficiently.
An imprecise description with terms like “device is not working” or “broken
device” can delay the process considerably).
Yes
No
Barcode (EAN)
Sales receipt number/Date
(please also attach a copy of the sales
receipt)
City
Last name
Telephone
Mobil
WARRANTY CARD