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Chapter 7: Additional Items
Troubleshooting
A list of frequently asked questions (FAQs) for the Bolt 2 energy weapon is available at buy.taser.com.
If you need product support on accessories or have any other questions, please contact consumer
customer service at:
[email protected]
+1.800.978.2737 (tel:+18009782737)
If the TASER energy weapon has been exposed to bodily fluids or other biohazards, contact Axon’s
customer service department at +1.800.978.2737 or +1.480.905.2000 for specific instructions BEFORE
returning the weapon.
Legality
The BATFE has classified our TASER energy weapons non-firearms because they use compressed gas,
rather than explosives to launch the projectiles. Because TASER energy weapons are not firearms,
they may be carried without a permit in certain jurisdictions (check state and local laws for permit
requirements in your area). Currently the TASER energy weapon is restricted from possession by
citizen users in the following states: Hawaii, Massachusetts, New Jersey, New York, Rhode Island, and
certain cities and counties. Check our website at www.axon.com for a list of known state and local
laws concerning TASER energy weapons. Because state and local laws may change frequently, be
sure to research the applicable laws in your area prior to using, possessing or transporting the energy
weapon.
Warranty
Please see the product warranty that came with your energy weapon. Current product warranties are
also available on www.axon.com.
Warnings
See the current product warnings that came with your energy weapon. For more information about
your TASER product. Current product warnings are also available on www.axon.com.
