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Axon P900 Series, Manual

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Axon P900 Series Manual Download Page 4

-4-

 

………………………………. 

……………………………………………... 

- CDP installation   

…………….……………….…………. 

15 

Chapter 4. Trouble-shooting

 

 

- MSR change   

…………………………………………………………… 

54 

- Installation of Keyboard & mouse   

…..………. 

16 

4-1. Network trouble   
………………………………………. 

34 

    - MEMORY change   
…..………………………………………………. 

55 

  - Installation of USB device   
………………………... 

17 

4-2. MSR trouble   
……………………….……………………. 

34 

    - HEATSINK change   
……………..…………………………..………. 

56 

  - Ethernet port connection   
…………………………. 

18 

4-3. USB trouble   
…….……………………………………….. 

35 

- monitor change   

………………………………………………….….. 

57 

  - Speaker and MIC. connection   
………………….. 

19 

4-4. LCD trouble   
……………..………………………………. 

35 

  - Monitor AD board, Control board, Hub board, 

 

  - Printer connection   
……………………………….……. 

20 

4-5. Touch screen trouble   
………………………………. 

35 

    Touch controller, Inverter, LCD Panel change    …………… 

60 

  - Power cable connection   
………..………………..... 

21 

4-6. Power trouble   
……………………………………..….. 

36 

 

 

  - POS operating   
…………………………...……………… 

22 

4-7. PS/2 Keyboard trouble   
………………………….... 

36 

6-2. Power Supply Connectors 

64 

  - POS closing   
………………………………………………. 

23 

4-8. Boot trouble   
…………………………………………….. 

36 

6-3. Reference to upgrade and power supply …………...... 

66 

  - System driver   
……………….…………………………… 

24 

4-9. Printer trouble   
…………………………………………. 

37 

6-4. SlimPOS ATOM specification   

………………………………. 

67 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for P900 Series

Page 1: ...Manuale POS serie 900 ...

Page 2: ... 2 ...

Page 3: ...ance limitation 5 3 4 Resource Configuration 27 5 4 Jumper setting 43 1 5 Installation tips 7 3 5 Legacy USB Support 28 3 6 BIOS Updates 28 Chapter 6 Replacement Chapter 2 Product overview 3 7 BIOS Recovery 30 6 1 Safety danger precaution 44 2 1 Checking package 8 3 8 Boot Options 30 Rear cover change 45 2 2 Preparing before installation 11 3 9 Adjusting Boot Speed 32 Motherboard change 46 2 3 Pro...

Page 4: ...e 57 Speaker and MIC connection 19 4 4 LCD trouble 35 Monitor AD board Control board Hub board Printer connection 20 4 5 Touch screen trouble 35 Touch controller Inverter LCD Panel change 60 Power cable connection 21 4 6 Power trouble 36 POS operating 22 4 7 PS 2 Keyboard trouble 36 6 2 Power Supply Connectors 64 POS closing 23 4 8 Boot trouble 36 6 3 Reference to upgrade and power supply 66 Syste...

Page 5: ...nd the customer shall be responsible for return delivery charge The 2nd year is applied also non chargeable for workmanship and parts but limited warranty with round way freight cost born by the customer Products out of the warranty period or scope shall be diagnosed at customer s expense We will charge for repair and delivery in case of customer s handling mistake carelessness and natural disaste...

Page 6: ...stacle in product It is dangerous about fire and electric shock 6 Use product in simple power cord plug in circumstance It is occurred to fire electric shock and system disorder on electricity 7 Be careful of other electronics having possibility with high frequency electronic and magnetic affect Ex Audio Electronic range etc There is a strong possibility to make a product out of order or system er...

Page 7: ...equest to use our product away from heater motor fluorescent light TV and similar which makes noise sounds Electric noise makes interruption and interference against normal operating Request of installation circumstance The most suitable environment is within 65 humidity in 10 30 temperature Please also install and use out of direct sun light Cleansing It is caused of damage on appearance and exte...

Page 8: ... to shop not home appliance 3 This is consisted with hardware and software politically 4 It is guaranteed normal operating on stable power supply 1 5 Installation tips 1 Avoid installing in lightning and thunderstorm day Dangerous to expose electricity 2 Be away from damp space and water leaked place for installation 3 Be aware of static occurrence during installation ...

Page 9: ...oid with sewing machine Welding instrument electronic wave range Audio and other high frequency generated equipment 8 Do not recommend to use next by air conditioner 9 Prohibit connecting cables under carpet and floor 11 Use another power code from high power source appliances Ex Electronic heater Electronic wave range Audio Air conditioner Refrigerator etc 12 Do not recommend to use multiple conn...

Page 10: ...1 Checking package 1 Confirm packing detail which is listed on user manual in package 2 We provide POS terminal main unit power cord user manual and driver CD basically It is possible to download user manual and driver CD from our web ...

Page 11: ... 11 Package contents SlimPOS main unit Driver CD User manual Power cord ...

Page 12: ... 12 Options Customer display ...

Page 13: ...y cause abnormal operating when masking tape is not removed 2 Install option product customer display first when it need to set up with POS main unit 2 3 Product consist Detail indication can be different with each POS terminal model It is provided with proper data sheet per model from our web ...

Page 14: ... 14 Front view MAGNETIC STRIPE READER LCD TOUCH PANNEL DISPLAY USB Port POWER SWITCH POWER HDD LAN LED SMART CARD READER ...

Page 15: ... 15 Rear view Rear For Cable Management Customer Display Cover Rear Connectors Display Hinge ...

Page 16: ... 16 Power I O View Description Description 1 AC power in 5 Parallel port 2 PS 2 mouse port 6 USB port 3 PS 2 keyboard port 7 LAN port 4 COM1 COM2 COM3 port 1 2 5 7 4 4 4 3 6 ...

Page 17: ...dissection of CDP 1 Split option cover from the rear of main unit 2 After attach PCB in the main unit cover connect the cable to the PCB 3 Join 4 screw like the above and assemble CDP in main unit Finish Power off the main unit and on It is succeed to display initial booting screen out on CDP after then ...

Page 18: ... 18 Installation of Keyboard and mouse 1 Keyboard installation Connection of PS 2 type keyboard 2 Mouse installation Connection of PS 2 type mouse ...

Page 19: ...2 0 Some USB device optional device is operated only with specific driver software installed It may cause abnormal working if it is connected with multiple USB devices together We recommend you to use USB hub for supplying power with external adapter It is possible to recognize USB device lately as following device type ...

Page 20: ...0 Ethernet port connection LAN cable Ethernet port support 10 100 1000Mbps located with rear I O Connector type is RJ45 In proper connection LAN LED upper RJ45 connector is activated with blinking LAN LED ...

Page 21: ... 21 Speaker and MIC connection 1 Speaker connection 2 MIC connection ...

Page 22: ... 22 Printer connection Connect printer cable among Serial Parallel and USB port you required ...

Page 23: ... 23 Power cable connection Connect power cable to power connector This POS terminal support 110V 220V We recommend you to use grounded power connection in AC adaptor connection with power code ...

Page 24: ... 24 POS operating Power on POS accessory and peripherals first before POS power on 1 Press power button in POS unit It will be lighted on POWER LED 2 Confirm Windows booting if it is fine Power button ...

Page 25: ...recommend you to close Windows in O S for product stability Please close all application programs before Windows termination 1 Select Turn off Computer on Start in Windows initial screen 2 Click Turn off in close windows ...

Page 26: ...Magnetic Card Reader and Printer OPOS driver installation Installation method Component is registered automatically with clicking SETUP EXE in driver CD We recommend you to have guide service to use our OPOS system from our customer service center Folder contents of POS terminal installation driver 1 CHIP SET DRV installation 2 VIDEO VGA DRV installation 3 TOUCH DRV installation 4 AUDIO DRV instal...

Page 27: ... LF94510J 86A When the BIOS Setup configuration jumper is set to configure mode and the computer is powered up the BIOS compares the CPU version and the microcode version in the BIOS and reports if the two match The BIOS Setup program can be used to view and change the BIOS settings for the computer The BIOS Setup program is accessed by pressing the F2 key after the Power On Self Test POST memory ...

Page 28: ...gram options Table 27 lists the function keys available for menu screens Table 27 BIOS Setup Program Function Keys Key s Description Selects a different menu screen Moves the cursor left or right Selects an item Moves the cursor up or down Tab Selects a field Not implemented Enter Executes command or selects the submenu F9 Load the default configuration values for the current menu F10 Save the cur...

Page 29: ...istrator can obtain the system types capabilities operational status and installation dates for system components The MIF database defines the data and provides the method for accessing this information The BIOS enables applications such as third party management software to use SMBIOS The BIOS stores and reports the following SMBIOS information BIOS data such as the BIOS revision level Fixed syst...

Page 30: ... Disabled in the BIOS Setup program 6 After the operating system loads the USB drivers all legacy and non legacy USB devices are recognized by the operating system and Legacy USB support from the BIOS is no longer used 7 Additional USB legacy feature options can be access by using Intel Integrator Toolkit To install an operating system that supports USB verify that Legacy USB support in the BIOS S...

Page 31: ...anguages are available in the Integrator s Toolkit utility Check the Intel website for details 3 6 2 Custom Splash Screen During POST an Intel splash screen is displayed by default This splash screen can be augmented with a custom splash screen The Intel Integrator s Toolkit that is available from Intel can be used to create a custom splash screen If you add a custom splash screen it will share sp...

Page 32: ...e NO USB hard disk drive NO BIOS recovery http support intel com support motherboards desktop 3 8 Boot Options In the BIOS Setup program the user can choose to boot from a diskette drive hard drive USB drive USB flash drive CD ROM or the network The default setting is for the diskette drive to be the first boot device the hard drive second and the ATAPI CD ROM third If enabled the last default boo...

Page 33: ...edded applications the BIOS has been designed so that after passing the POST the operating system loader is invoked even if the following devices are not present Video adapter Keyboard Mouse 3 8 4 Changing the Default Boot Device During POST Pressing the F10 key during POST causes a boot device menu to be displayed This menu displays the list of available boot devices as set in the BIOS setup prog...

Page 34: ...gram settings reduces the POST execution time In the Boot Menu set the hard disk drive as the first boot device As a result the POST does not first seek a diskette drive which saves about one second from the POST execution time In the Peripheral Configuration submenu disable the LAN device if it will not be used This can reduce up to four seconds of option ROM boot time It is possible to optimize ...

Page 35: ...prompt will be displayed before the computer is booted If only the supervisor password is set the computer boots without asking for a password If both passwords are set the user can enter either password to boot the computer For enhanced security use different passwords for the supervisor and user passwords Valid password characters are A Z a z and 0 9 Passwords may be up to 16 characters in lengt...

Page 36: ...b or switch is working correctly Check the RJ45 cable connection Check if the RJ 45 LEDs are on Reinstall LAN card Replace motherboard 4 2 MSR trouble Symptom Corrective Procedure MSR does not response Check MSR reader cable connection Check motherboard and LCD cable connection Check MSR board cable connection ...

Page 37: ...B driver Change USB device 4 4 LCD trouble Symptom Corrective Procedure LCD backlight doesn t work Confirm LCD cable connection Check inverter cable connection Replace inverter cable Change LCD panel 4 5 Touch screen trouble Symptom Corrective Procedure Touch screen doesn t detect touch operating Confirm touch screen cable connection Check motherboard and LCD cable connection Check BIOS set up ...

Page 38: ...tting status Check DRAM setting Check power button cable connection Change power supply unit 4 7 PS 2 Keyboard trouble Symptom Corrective Procedure PS 2 Keyboard is not work Check card reader cable In non setting with card reader check CN6 jumper 4 8 Boot trouble Symptom Corrective Procedure Re booting during system operating Check SATA cable connection Check memory status ...

Page 39: ... 39 4 9 Printer trouble Symptom Corrective Procedure Printer is not operated Check printer power supply Replace printer paper roll Check printer cable ...

Page 40: ... 40 Chapter 5 Motherboard jumper setting 5 1 MotherboardLayout ...

Page 41: ...er connector ATX12V E GMCH fan header F Chassis fan header G Intel Atom processor H Intel 82945GC GMCH I DIMM socket J Main power connector K Parallel ATA IDE connector L SATA connectors 2 M Front panel I O header N Battery O Intel 82801GB I O Controller Hub ICH7 P BIOS Setup configuration jumper block Q Front panel USB headers S S PDIF connector ...

Page 42: ...CH7 Audio 5 1 channel audio subsystem using the Realtek ALC662 high definition audio codec Video Intel GMA950 onboard graphics subsystem Legacy I O Control SMSC LPC47M997 based Legacy I O controller for hardware management serial parallel and PS 2 ports Peripheral Interfaces Eight USB 2 0 ports Two Serial ATA SATA headers One serial port One parallel port One Parallel ATA IDE interface with UDMA 3...

Page 43: ... 43 5 2 Diagram Diagram of the major functional areas The S Video connector is not available on the atom Board ...

Page 44: ...4 5 3 Serial port power setting Use own connection board for COM2 and COM3 Install own Serial port driver and use after normal operating checking 5 1 6 2 Pin 9 12V output 5 1 6 2 Pin 9 5V output COM2 COM3 ...

Page 45: ...o configure mode and the computer is powered up the BIOS compares the processor version and the microcode version in the BIOS and reports if the two match Function Mod Jumper Setting Configuration Normal 3 2 1 1 2 The BIOS uses current configuration information and passwords for booting Configure 3 2 1 2 3 After the POST runs Setup runs automatically The maintenance menu is displayed Recovery 3 2 ...

Page 46: ...wer outlet 2 Remove all cables away from POS main unit before repairing 3 Keep all components in the static proof packaging on shipping until ready for installation 4 If it is not activated even on power status after repairing please turn off the POS unit and contact customer service center for proper follow up 5 We recommend checking power supply PSU and monitor repairing at least in certificated...

Page 47: ... 47 Rear cover change ...

Page 48: ... 48 1 Loosen the screws by screwdriver 2 Pull up rear cover 3 Separate the rear cover Motherboard change ...

Page 49: ... 49 1 Remove the cable cover 2 Loosen the 3 screws by screwdriver as described in holes 3 Remove the rear cover ...

Page 50: ... 50 4 Loosen the 4 screws 5 Remove the metal case cover 6 Loosen the 2 screws ...

Page 51: ... 51 7 Remove the hinge cover 8 Loosen the 2 screws 9 Remove the part as shown ...

Page 52: ... 52 10 Loosen the 6 screws 11 Remove the monitor hinge cover 12 Loosen the 12 screws ...

Page 53: ... 53 13 Disconnect the 3 monitor cable from Motherboard 14 Remove the front cover and disconnect the 2 cables 15 Loosen the 6 screws and metal cover remove ...

Page 54: ... 54 16 Remove all connectors from Motherboard 17 Loosen the 4 screws 18 Loosen the 2 screws from the back I O panel 19 Remove the Motherboard ...

Page 55: ... 55 HDD change After remove Motherboard 1 Loosen the screw to open a HDD cover 2 Release the 4 locking screws 3 Disconnect the 2 cables and release the 4 screws on the side to remove the HDD ...

Page 56: ... 56 Power supply change 1 After remove HDD separate bottom cover by loosen 4 screws 2 Loosen 3 screws 3 Remove the power supply bracket 4 After replace Power supply assemble in a reverse way ...

Page 57: ... 57 MSR change 1 Loosen the 2 screws 2 Disconnect the cable 3 Separate the MSR 4 After replace MSR assemble in a reverse way ...

Page 58: ... 58 Memory change 1 Open the release latches 2 Remove the memory ...

Page 59: ... 59 HEATSINK change 1 Separate the connector from the motherboard 2 Loosen 2 screws 3 Pull up Heatsink separate from motherboard ...

Page 60: ... 60 Monitor change 1 Loosen the 2 screws 2 Remove the hinge cover 3 Loosen the 2 screws ...

Page 61: ... 61 4 Remove the part as sharn 5 Loosen the 6 screws 6 Remove the monitor hinge cover ...

Page 62: ... 62 7 Loosen the 12 screws 8 Disconnect the 3 monitor cable from motherboard 9 Replace monitor ...

Page 63: ...onitor AD board Control board Hub board Touch controller Inverter LCD Panel change 1 Separate the part 2 Loosen the 6 screws and separate the display cover 3 Loosen the 11 screws to separate the metal cover ...

Page 64: ...disconnect the cables to separate the control board 5 Loosen the 4 screws and disconnect the cables to separate the AD board 6 Loosen the 2 screws and disconnect the cables to separate the hub board AD board Control board HUB Board ...

Page 65: ...5 7 Loosen the 2 screws and disconnect the cables to separate the Touch controller 8 Loosen the 2 screws to separate the inverter 9 Disconnect the 2 cable to remove the inverter Touch controller Inverter ...

Page 66: ... 66 7 Loosen the 16 screws to separate LCD panel 8 Separate touch panel from LCD panel LCD touch panel ...

Page 67: ...able attach that cable on the rightmost pins of the main power connector leaving pins 11 12 23 and 24 unconnected Pin Signal Name Pin Signal Name 1 3 3 V 13 3 3 V 2 3 3 V 14 12 V 3 Ground 15 Ground 4 5 V 16 PS ON power supply remote on off 5 Ground 17 Ground 6 5 V 18 Ground 7 Ground 19 Ground 8 PWRGD Power Good 20 No connect 9 5 V Standby 21 5 V 10 12 V 22 5 V 11 12 V Note 23 5 V Note 12 2 x 12 co...

Page 68: ... Name Pin Signal Name 1 Ground 2 Ground 3 12 V 4 12 V CAUTION The 5 V standby line from the power supply must be capable of providing adequate 5 V standby current Failure to do so can damage the power supply The total amount of standby current required depends on the wake devices supported and manufacturing options Additional power required will depend on configurations chosen by the integrator ...

Page 69: ...D 2 5 SATA HDD 120GB above Power supply specification Power Type ATX Operating 0 60 C 32 140 F Temperature Operating Humidity 0 90 relative humidity non condensing Size W x L 83 mm x 170 mm AC INPUT 100V 120V 5 0A 50Hz 60Hz 200 240V 3 0A 50Hz 60Hz Output Voltage 3 3 V 5 V 12 V1 12 V2 12 V 5 VSB Current 10 A 15 A 8 A 8 A 0 3 A 2 0 A ...

Page 70: ...oller SCR EMV card and MSR controller RS 232 COM 4 Reserved for VFD Standard I O Parallel 1 port USB Front 2 Rear 3 PS 2 Mouse 1 Keyboard 1 RS 232 COM1 COM 2 3 with 5 12V power output on 9pin LAN GbE LAN Audio 1 Line out Line in Mic Option MSR Comply with ISO 7811 1 2 2 3 1 2 3 track Supported SCR EMV level VFD VFD type Customer Display 20 x 2 Safety EMI CE KCC Power Supply AC 110 or 220V Max 230 ...

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