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AXIS Q6155-E PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

Mechanical Limits for Moving Video Source

Light Control Video Source

Extended Driver Specific Settings for Video Source

For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/techsup/

Controls

Advanced PTZ settings can be configured under

PTZ > Advanced > Controls

.

The

Panel Shortcut Command Buttons

list shows the user-defined buttons that can be accessed from the Live View page’s

Ctrl

panel

. These buttons can be used to provide direct access to commands issued using the VAPIX® application programming interface.

Click

Add

to add a new shortcut command button.

The following PTZ controls are enabled by default:

Pan control

Tilt control

Zoom control

Focus control

Iris control

To disable specific controls, deselect the options under

Enable/Disable controls

.

Control Queue

Note

• The administrator can enable and disable PTZ controls for selected users.

• To identify different users in the viewer group, cookies must be enabled on the client.

• The

Control queue polltime

is measured in seconds. For more information see the online help

.

The administrator can set up a queue for PTZ controllers from

PTZ > Control Queue

. Once set up, the

PTZ Control Queue

buttons

appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.

A user who belongs to a group (see

Users on page 44

with a higher PTZ priority can go before other users in the queue and take

control of the product. The order of priority is as follows:

1.

Administrator

— An administrator takes over PTZ control regardless of who is first in queue. The administrator will be

removed from the queue 60 seconds after the last PTZ control command.

2.

Event

— The Axis product can be configured to go to a preset position when triggered by an alarm (see

Events on page 36

).

The event will immediately be placed first in the queue except when an administrator is in control.

3.

Operator

— Same as administrator but with lower priority

4.

Guard Tour

— A guard tour (see

page 28

has PTZ control for an indefinite period of time. It may be overridden by an

operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.

5.

Viewer

— Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed

on to the next viewer in queue.

31

Summary of Contents for Q6155-E

Page 1: ...AXIS Q6155 E PTZ Dome Network Camera User Manual ...

Page 2: ...gistered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2014 30 EU See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2014 35 EU See Safety on page 2 Restrictions of Hazardous Substances RoHS ...

Page 3: ...ve 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses ...

Page 4: ...19 Camera Settings 19 About overlays 21 Privacy Mask 23 Configure the Live View Page 24 Default Viewer for Browsers 24 Viewer Settings 24 User Defined Links 25 PTZ Pan Tilt Zoom 26 About preset positions 26 Autotracking 27 Gatekeeper 28 About guard tours 28 OSDI Zones 29 Advanced 30 Control Queue 31 Detectors 32 Shock Detection 32 Motion Detection 32 Applications 34 Application Licenses 34 Upload ...

Page 5: ...able of Contents Advanced 55 Reset to Factory Default Settings 56 Troubleshooting 57 Check the Firmware 57 Upgrade the Firmware 57 Symptoms Possible Causes and Remedial Actions 57 Technical Specifications 61 Performance Considerations 61 5 ...

Page 6: ...could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information w...

Page 7: ...y wire 2 Network connector High PoE 3 Ground screw 4 Unit holder 3x 5 Part number P N Serial number S N 6 Power button 7 Status LED indicator 8 Control button 9 SD card slot SDHC Connectors and Buttons Network Connector RJ45 Push pull Connector IP66 with High Power over Ethernet High PoE 7 ...

Page 8: ... Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Disconnect power or unmount the SD card from the Axis product s webpages before removal This product supports SD SDHC SDXC cards not included For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 7 The control button is used for R...

Page 9: ...nd assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 10 4 The product s...

Page 10: ...K The password has now been configured The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View...

Page 11: ...he media stream The Snapshot button takes a snapshot of the video image Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream on your computer The location where the recording is saved can be specified in the AMC Control Panel Enable this but...

Page 12: ...s automatic exposure and set fixed levels on iris gain and shutter speed To re enable auto iris use the PTZ control panel which is opened by clicking the Ctrl panel button see above If auto iris is enabled Auto is visible next to the Iris bar bar Important In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust image brightness ...

Page 13: ...and transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when the...

Page 14: ... connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used QuickTimeTM The following paths can be used Note ip IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use ot...

Page 15: ...e Live View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 44 See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 44 2 TCP IP See page 47 3 Date Time See page 46 4 Video Stream See page 16 The Basic Setup menu can be disable...

Page 16: ...e image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can be configured under Video Video Stream S...

Page 17: ...cessing power to decode High profile supports 8x8 blocks which reduces the bitrate further compared to the Main profile About bitrate control Bitrate control is useful to make sure the video streaming does not take up too much bandwidth The built in bitrate control can be combined with Zipstream see About Zipstream on page 18 We recommend using a high bitrate limit to enable the full potential of ...

Page 18: ...fault and is safe to use in all applications while still reducing the bitrate For cloud connected cameras or cameras using edge storage that need to limit the bitrate for increased storage time it is recommended to select the Extreme bitrate reduction This setting is suitable to combine with motion detection triggering and variable bitrate VBR where the bitrate is allowed to adapt to changes in co...

Page 19: ...product Capture Mode Capture mode defines the maximum frame rate available in the Axis product and affects light sensitivity A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa To change capture mode follow these steps 1 Go to Setup Video Camera Settings 2 Select the new capture mode 3 Click Save Image Appearance To change Image Appearance go to the menus und...

Page 20: ...uations On the other hand a slow shutter speed can cause moving objects to appear blurry Set Wide Dynamic Range to WDR Off and set Shutter to Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image...

Page 21: ...nts infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch...

Page 22: ... Text field 7 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds How to display the pan or tilt position as a text overlay It may be useful to retrieve for instance from a recorded video the pan or tilt position in degrees in which an event has taken place This can be obtained by including the position in the image as a text overlay using a mod...

Page 23: ...Go to Video Overlay Image 2 Select the image to use from the Use overlay image list and click Save 3 Go to Video Video Stream and select the Image tab 4 Under Overlay Settings select Include overlay image at the coordinates 5 To control the image s position enter the X horizontal and Y vertical coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside...

Page 24: ... Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or...

Page 25: ...ame and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 25 ...

Page 26: ...osition 3 Write a name in the Current position field 4 If required select Use current position as Home 5 Click Add to save the preset position How to include the preset position name in an overlay text 1 Go to Video 2 Select Include overlay text 3 Write the modifier P in the field 4 Click Save Set the Home Position The Home position is readily accessible by clicking the Home button on the Live Vie...

Page 27: ... be set to Low Medium or High Medium is usually a good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ignored Note Movement in an area blocked by a privacy mask is always ignored 1 Click Add area to create an exclude area 2 Resize and move the area the blue rect...

Page 28: ...active Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger About guard tours A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser The guard tour capability in this Axis...

Page 29: ...ive name 4 Specify the pause length between runs 5 Click to start recording the Pan Tilt Zoom movements 6 When satisfied click 7 Click OK Note Only the name of the recorded tour and pause between runs can be modified Starting a new recording will overwrite the existing guard tour The recorded tour can be activated from the Live View and Guard Tour pages or through events For more information see t...

Page 30: ...ration below where x is the near focus limit value Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed Select Enable adjustable zoom speed to use variable speeds when controlling the zoom with for example a joystick or a mouse wheel The zoom speed is automatically set through the command continuouszoommove in the VAPIX Application Programming Inter...

Page 31: ...information see the online help The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 44 with a higher PTZ priority can go before other users in the que...

Page 32: ...t can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 36 Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will...

Page 33: ...jects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large...

Page 34: ...For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be instal...

Page 35: ...me Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings on page 56 35 ...

Page 36: ...ect Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down...

Page 37: ... when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset po...

Page 38: ...ure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see Recipient Types on page 38 To add a re...

Page 39: ...end Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large attachments from receiving scheduled emails and similar Check the email prov...

Page 40: ...k OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an acti...

Page 41: ...onfigured under System Options Date Time see Date Time on page 46 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings ...

Page 42: ...age 41 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save vi...

Page 43: ...etting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer mat...

Page 44: ...raded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the B...

Page 45: ...is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Inte...

Page 46: ...ate 1 Create a self signed certificate see How to create a self signed certificate on page 46 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate How to insta...

Page 47: ...ee page 56 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options Network TCP IP Basic Other settings f...

Page 48: ...le from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 7 for about ...

Page 49: ...r address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Sel...

Page 50: ...r is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does n...

Page 51: ...a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enab...

Page 52: ...the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available fo...

Page 53: ...orted file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems from accessing recorded video the SD card...

Page 54: ...ddress DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommen...

Page 55: ...id Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the...

Page 56: ...et to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 Press and hold the control butto...

Page 57: ... with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer 4 Click Upgrade 5 Wait approximately 10 minutes while the product is be...

Page 58: ...an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 46 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data t...

Page 59: ... unsatisfactory Check the video stream and camera settings under Setup Video Video Stream and Setup Video Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with lu...

Page 60: ...ts or the camera components experience a problem that cannot automatically be corrected this text overlay will appear and the PTZ Status in System Options Maintenance will be set accordingly The problem may be caused by physical blocking of the mechanics heavy vibrations mechanical wear or other malfunction In some cases the problem might be temporary and can be resolved in the next movement or af...

Page 61: ...vels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affec...

Page 62: ...User Manual Ver M1 12 AXIS Q6155 E PTZ Dome Network Camera Date August 2016 Axis Communications AB 2016 Part No 1594932 ...

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