USER MANUAL
AXIS P5415–E PTZ Dome Network Camera
Page 1: ...USER MANUAL AXIS P5415 E PTZ Dome Network Camera ...
Page 2: ...the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibilit...
Page 3: ...a This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalavägen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot...
Page 4: ...rlay 20 Privacy Mask 22 Audio Settings 22 Audio Clips 23 Live View Config 24 PTZ Pan Tilt Zoom 27 Preset Positions 27 Gatekeeper 28 Guard Tour 28 OSDI Zones 28 Advanced 29 Control Queue 29 Detectors 31 Motion Detection 31 Audio Detection 32 Applications 33 Application Licenses 33 Install Application 33 Application Considerations 33 Events 35 Setting Up an Action Rule 36 Recipients 37 Schedules 38 ...
Page 5: ...XIS P5415 E PTZ Dome Network Camera Table of Contents Upgrading the Firmware 55 Symptoms Possible Causes and Remedial Actions 56 Technical Specifications 59 Connectors 61 Performance Considerations 63 5 ...
Page 6: ...ecifications see page 59 Network Connector RJ45 Ethernet connector Supports Power over Ethernet Plus PoE NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable STP or an optical fiber cable All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instr...
Page 7: ...e LPS with either a rated output power limited to 100 W or a rated output current limited to 5 A Audio Connector 4 pin terminal block for audio input and output SD Card Slot An SD card not included can be used for local recording with removable storage For more information see Technical Specifications NOTICE NOTICE NOTICE To prevent corruption of recordings the SD card should be unmounted before r...
Page 8: ...s or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Softwa...
Page 9: ... HTTPS on page 42 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 53 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Us...
Page 10: ...nual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 ...
Page 11: ... and Microphone buttons must both be active Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or rel...
Page 12: ...to zoom in and out or click on a position on the bar to zoom to that position Focus bar Use the arrows to focus the camera or click on a position on the bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above The PTZ controls can be disabled under PTZ Advanced Controls ...
Page 13: ... maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured...
Page 14: ... the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed...
Page 15: ... accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media me...
Page 16: ...iew page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 42 2 TCP IP See page 45 3 Date Time See page 44 4 Video Stream See page 17 5 Audio Settings See page 22 The Basic Setup menu...
Page 17: ... page 19 Overlay image See page 20 Privacy mask See page 22 Audio settings See page 22 Audio clips See page 23 Video Stream You can define the following video stream settings from Video Audio Video Stream Image See page 17 Audio See page 22 H 264 See page 18 MJPEG See page 18 Image The default image settings can be configured under Video Audio Video Stream Select the Image tab The following settin...
Page 18: ...t rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate c...
Page 19: ...ite balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions Disable WDR in low light conditions for optimal exposure Note This setting is only pos...
Page 20: ...events infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically swi...
Page 21: ...ted image formats see the online help Using Overlay Text in an Action Rule Action rules see page 35 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the mod...
Page 22: ...ps appear try moving the microphone or the speaker Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 11 Simplex speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product To tra...
Page 23: ...higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help Audio Output Configure the audio output settings under ...
Page 24: ...Settings See page 25 Action Buttons These are the buttons described in Controls on the Live View Page on page 9 User Defined Links See page 25 Output Buttons See page 25 Default Viewer for Browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is n...
Page 25: ...icensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live Vi...
Page 26: ... time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options Ports Devices I O Ports and set the port s Normal state For more information about I O ports see I O Ports on page 51 26 ...
Page 27: ...accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position whe...
Page 28: ... time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the Move Speed 6 Specify the View Time in seconds or minutes 7 Specify the View Order or select the Rando...
Page 29: ...he Live View page through the Ctrl panel button see page 11 Deselect the options under Enable Disable controls to disable the pan tilt zoom and focus controls Note Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for PTZ c...
Page 30: ... E PTZ Dome Network Camera PTZ Pan Tilt Zoom Note The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client 30 ...
Page 31: ... the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detecti...
Page 32: ... 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as th...
Page 33: ...umentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at ...
Page 34: ...TZ Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 34 ...
Page 35: ...ignal Digital Input Port trigger the rule when an I O port receives a signal from a connected device see I O Ports on page 51 Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 9 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Manage...
Page 36: ... on page 23 PTZ Control Preset Position go to a preset position Guard Tour start a guard tour see Guard Tour on page 28 Record Video record video to a selected storage Send Images send images to a recipient Send Notifications send a notification message to a recipient Send Video Clip send a video clip to a recipient Setting Up an Action Rule An action rule defines the conditions that must be met f...
Page 37: ...d if the primary action cannot be started for example if connection to a recipient cannot be established Fallback actions are typically used to send email notifications on failed actions or to upload images to a secondary recipient Recipients Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email1 Send Images Send Notificatio...
Page 38: ...l account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypte...
Page 39: ...ecurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 39 ...
Page 40: ...stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording...
Page 41: ...etting the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matc...
Page 42: ...o Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the use...
Page 43: ... System Options Security Certificates See Certificates on page 43 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the cli...
Page 44: ...ecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date Time The Axis product s date and time settings are configured under System Options Date Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the...
Page 45: ...ress according to the configuration in the network router To enable IPv6 go to System Options Network TCP IP Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 45 The ARP Ping service is enabled by default but is automatically disabled two minutes...
Page 46: ...an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay conn...
Page 47: ... supplied IP address at the same time This function can be disabled under System Options Network TCP IP Advanced HTTP The HTTP port used by the Axis product can be changed under System Options Network TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options Network T...
Page 48: ...h the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options Network TCP IP Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy ...
Page 49: ...t system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start Warm start Link up Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use S...
Page 50: ...stem Options Storage and click SD Card 3 Click Format and select the desired file system Note During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage a...
Page 51: ...gured under System Options Ports Devices I O Ports Select the port direction Input or Output The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options Ports Devices Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance...
Page 52: ...cally included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream Image Image Appearance The server rep...
Page 53: ...actory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1...
Page 54: ...alette knife to release the locking tabs while pulling the top cover straight upwards to remove the cover 3 Remove the two bottom cover screws and remove the bottom cover 4 Mask the locking tabs in the bottom cover and the three screw covers 5 Repaint the top cover the bottom cover the screw covers and the conduit cover 6 Assemble in the reverse order 1 2 1 3 3 4 5 6 4 7 1 Top cover screw 2 Top co...
Page 55: ...ebsite at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis co...
Page 56: ... address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used by another device Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of ...
Page 57: ...ith AXIS Media Control Internet Explorer only To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer No H 264 displayed in the client Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC o...
Page 58: ...t the volume settings are correct Check that Enable audio support is selected under Setup System Options Security Audio Support Check that the correct Audio Input source is selected under Setup Video Audio Audio Settings Poor audio quality Stuttering Reduce the number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and video using H 264 Synchronize the produ...
Page 59: ...ctionalities Guard tour control queue focus window on screen directional indicator Video compression H 264 Main and Baseline profile MPEG 4 Part 10 AVC Motion JPEG Resolutions 1920x1080 to 240x135 Frame rate H 264 Up to 30 25 60 50 Hz in all resolutions Frame rate Motion JPEG Up to 30 25 60 50 Hz in all resolutions Video streaming Multiple individually configurable streams in H 264 and Motion JPEG...
Page 60: ...lick Camera Connection ONVIF Profile S specifications available at www onvif org Intelligent video Video motion detection Advanced Gatekeeper Support for AXIS Camera Application Platform enabling installation of additional applications Event triggers Video motion detection audio detection external input PTZ preset temperature memory card full Event actions File upload via FTP HTTP network share an...
Page 61: ... NZS CISPR 22 Class B KCC KN22 Class B KN24 IEC EN UL 60950 1 IEC EN UL 60950 22 IEC 60068 2 1 IEC 60068 2 2 IEC 60068 2 6 IEC 60068 2 14 IEC 60068 2 27 IEC 60068 2 30 IEC 60068 2 78 IEC 60529 IP66 EN 50581 NEMA 250 Type 4X ISO 4892 2 Weight 3 5 kg 7 7 lb General Included accessories Installation Guide AVHS Authentication key installation and management software CD Windows decoder 1 user license V...
Page 62: ...e g a relay a diode must be connected in parallel with the load for protection against voltage transients Max load 100 mA Max voltage 30 V DC 12 Vmax 50 mA 1 2 3 4 3 I O configured as input 4 I O configured as output Power Connector 2 pin terminal block for power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W or a rate...
Page 63: ...on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by dif...
Page 64: ...User Manual Ver M2 2 AXIS P5415 E PTZ Dome Network Camera Date November 2013 Axis Communications AB 2013 Part No 54725 ...
