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About this Document

This manual is intended for administrators and users of
AXIS P5414-E PTZ Dome Network Camera, and is applicable to firmware
5.90 and later. It includes instructions for using and managing the
product on your network. Previous experience of networking will
be of use when using this product. Some knowledge of UNIX or
Linux-based systems may also be useful when developing shell scripts

and applications. Later versions of this document will be posted at

www.axis.com

. See also the product’s online help, available through

the web-based interface.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from
country to country. Check the laws in your local region before using
this product for surveillance purposes.
This product includes one (1) H.264 decoder license and one (1) AAC
decoder license. To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at

www.axis.com/patent.htm

and one or more

additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl

). The source code is available from

https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2

.

Low Voltage (LVD) Directive 2006/95/EC. See

Safety on page 3

.

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See

Disposal and Recycling on page 3

.

A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See

Contact Information on page 3

.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

Radio frequency emission when installed according to the
instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended
environment.

USA

This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The product shall be connected using a shielded network cable (STP)
that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product
shall be connected using a shielded network cable (STP) that is
properly grounded. Cet appareil numérique est conforme à la norme
CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家

庭環境で使用することを目 的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、 受
信障害を引き起こすことがあります。 取扱説明書に従って
正しい取り扱いをして下さい。 本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수
있습니다. 적절히 접지된 STP (shielded twisted pair) 케이
블을 사용하여 제품을 연결 하십시오.

Summary of Contents for P5414-E

Page 1: ...AXIS P5414 E PTZ Dome Network Camera User Manual...

Page 2: ...ark of the UPnPTM Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC mic...

Page 3: ...l legislation penalties may be applicable for incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive...

Page 4: ...Stream Profiles 18 ONVIF Media Profiles 19 Camera Settings 19 Overlay 21 Privacy Mask 23 Set Up Audio 23 Audio Clips 25 Configure the Live View Page 26 Default Viewer for Browsers 26 PTZ Pan Tilt Zoo...

Page 5: ...nce 57 Support 58 Advanced 58 Reset to Factory Default Settings 59 Repainting the Camera 60 Troubleshooting 61 Check the Firmware 61 Upgrade the Firmware 61 Symptoms Possible Causes and Remedial Actio...

Page 6: ...ould result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not a...

Page 7: ...technical specifications see page 65 Network Connector RJ45 Ethernet connector with Power over Ethernet Plus PoE NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable S...

Page 8: ...mited to 5 A Audio Connector 4 pin terminal block for audio input and output For audio in the left channel is used from a stereo signal SD Card Slot NO NO NOTICE TICE TICE Risk of damage to SD card Do...

Page 9: ...P Utility to locate the product on the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at w...

Page 10: ...and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured The Live View Page The controls and layout of...

Page 11: ...Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 37 To show the manual trigger buttons in the Live View page...

Page 12: ...PTZ Control Queue is set up under PTZ Control Queue Select Focus window to define an area of the camera s image that focus should be applied on If the focus window is set from the Live View page any c...

Page 13: ...there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP sh...

Page 14: ...n maintains an open HTTP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be install...

Page 15: ...p axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp QuickTimeTM supports G 711 and AAC audio encoding The following pa...

Page 16: ...Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 46 See also the online help Basic Setup Basic Setup provides shortcuts to the se...

Page 17: ...for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on page 17 Under Preview click Open and select the Show pixel counter option to e...

Page 18: ...able bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bi...

Page 19: ...ncreases the color saturation The value 100 gives maximum color saturation and the value 0 gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value p...

Page 20: ...width it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light Shutter speed is related to the am...

Page 21: ...m and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include dat...

Page 22: ...e help To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save To select the image to use as overlay 1 G...

Page 23: ...should be displayed zoom to the desired level and click Set level You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see t...

Page 24: ...too low choose a higher dB value to amplify the sound If the sound is too high choose a lower dB value The Level bar gives a visual representation of the audio signal level in dB relative to the full...

Page 25: ...e connected to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an...

Page 26: ...a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new...

Page 27: ...den frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live V...

Page 28: ...o create a rectangle around it and release the mouse button The rectangle will turn green when the focus window has been set The camera will automatically adjust the image focus to this area For more...

Page 29: ...cted in the monitored area the Gatekeeper will steer the camera to a selected preset position Using a zoomed in preset position can make it possible to for example read a license plate or identify a p...

Page 30: ...and a descriptive name OSDI zones are set up under PTZ OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to wh...

Page 31: ...PTZ settings can be configured under PTZ Advanced Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These butto...

Page 32: ...and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from t...

Page 33: ...orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Wind...

Page 34: ...ther than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high hist...

Page 35: ...pplicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and cli...

Page 36: ...Z Dome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Defau...

Page 37: ...4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from...

Page 38: ...xample be connected to buttons in the VMS user interface PTZ Error Trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Rea...

Page 39: ...rator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to n...

Page 40: ...Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a c...

Page 41: ...OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly...

Page 42: ...nfigured under System Options Date Time see Date Time on page 48 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired option...

Page 43: ...is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback wi...

Page 44: ...the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they...

Page 45: ...tting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the l...

Page 46: ...aded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to al...

Page 47: ...rt based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by...

Page 48: ...te as described above 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to t...

Page 49: ...ic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if...

Page 50: ...indows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting...

Page 51: ...le NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain...

Page 52: ...your network using UPnPTM Note that UPnPTM must be enabled in the product see System Options Network UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter...

Page 53: ...ps AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Vid...

Page 54: ...rotocol Bonjour can be disabled under System Options Network Bonjour Storage SD Card NO NO NOTICE TICE TICE To prevent data corruption the SD card should be unmounted before removal Note For SD card r...

Page 55: ...em the card will automatically be formatted to ext4 Important If autoformat is enabled only use new or empty SD cards Any data stored on the card will be lost when the card is inserted into the Axis p...

Page 56: ...ption The card must be formatted and mounted when encryption has been disabled Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be ded...

Page 57: ...circuit Port Status The list on the System Options Ports Devices Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance fun...

Page 58: ...automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format...

Page 59: ...will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To rese...

Page 60: ...lette knife to release the locking tabs while pulling the top cover straight upwards to remove the cover 3 Remove the two bottom cover screws and remove the bottom cover 4 Mask the locking tabs in the...

Page 61: ...fore upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Mainten...

Page 62: ...is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product canno...

Page 63: ...facturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Refer to the adapter s documentation for more information Lower frame rate than...

Page 64: ...f duplex mode instead Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write proble...

Page 65: ...60 Hz in all resolutions Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Image settings Wide dynamic range Compr...

Page 66: ...pan 1 port 100 240 V AC max 37 W IEEE 802 3at Type 2 Class 4 Multi connector cable 24 V DC max 16 W PoE midspan and power supply not included Connectors RJ45 for 10BASE T 100BASE TX PoE Terminal block...

Page 67: ...are developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org and cryptographic software written by Eric Young eay cryptsoft com More information is available at www axis com Con...

Page 68: ...to 5 A Audio Connector 4 pin terminal block for Audio input Audio output 1 2 3 4 Function Pin Notes Microphone Line in 1 Microphone or line in mono GND 2 Ground Line out 3 Line audio out GND 4 Ground...

Page 69: ...t clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load...

Page 70: ...User Manual Ver M4 4 AXIS P5414 E PTZ Dome Network Camera Date November 2015 Axis Communications AB 2013 2015 Part No 60889...

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