Axis P3224-LV Mk II User Manual Download Page 1

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AXIS P3224-LV Network Camera

User Manual

Summary of Contents for P3224-LV Mk II

Page 1: ...AXIS P3224 LV Network Camera User Manual ...

Page 2: ...Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2014 35 EU See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and ...

Page 3: ...ons For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equi...

Page 4: ...d result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information which...

Page 5: ... 16 Stream Profiles 18 ONVIF Media Profiles 18 Camera Settings 18 View Area 21 About overlay text 21 Privacy Mask 22 Configure the Live View Page 23 PTZ Pan Tilt Zoom 25 Preset Positions 25 Guard Tour 25 Advanced 26 Control Queue 26 Detectors 28 Camera Tampering 28 AXIS Video Motion Detection 29 Considerations 29 Start and Stop the Application 29 Configure Application 29 Using the Application in a...

Page 6: ...ork 47 Storage 52 Maintenance 54 Support 55 Advanced 55 Reset to Factory Default Settings 56 Troubleshooting 57 Check the Firmware 57 Upgrade the Firmware 57 Symptoms Possible Causes and Remedial Actions 57 Technical Specifications 60 Performance Considerations 62 6 ...

Page 7: ...nded for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 SD Card Slot NO NO NOTICE TICE TICE Risk of damage to SD card Do not use sharp tools metal objects or excessive force when inserting or removing the SD card Use your fingers to i...

Page 8: ...e Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 48 To connect press and hold the button for about 3 seconds LED Indicators Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed Amber Steady during startup Flashes during firmware upgrade Amber Red Flashes amber red if netwo...

Page 9: ...ssign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 10 4 The product s Liv...

Page 10: ...Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured Camera Orientation This setting is defined the first time the product is accessed Depending on how the Axis product is...

Page 11: ... profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 18 The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to configure and enable the button see Manual Trigger on page 11 Click Snapshot to save a snapshot of the video image This button is primarily intended ...

Page 12: ... available if digital PTZ is enabled in the selected view area see View Area on page 21 With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue Click the Emulate joystick mode button and click in the image to move the camera view in ...

Page 13: ...raffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simu...

Page 14: ...am You can also access video and images from the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths ca...

Page 15: ...a as described in the Installation Guide 2 Go to Video Focus Zoom 3 On the Basic tab set the zoom level using the slider Click the or button to move the zoom position one step Click the or button to move the zoom position in multiple steps Note Movements in front of the camera should be avoided when performing autofocus 4 Click Perform autofocus 5 If the autofocus was not satisfying go to the Adva...

Page 16: ...tting up a video stream see Set Up Video Streams on page 16 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the ...

Page 17: ...e as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lowe...

Page 18: ...e frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used When setting up recording using action rules S...

Page 19: ...lue produces an image with high contrast between the dark and light areas and is suitable for scenes with wide dynamic range White Balance To change this setting go to Setup Video Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compens...

Page 20: ...he Max gain value from the drop down list This defines the upper limit for gain in the context of normal light Max fast shutter sets shutter speed limit in normal light conditions Depending on a scenario the shutter speed limit may need to be defined This is done through System Options Advanced Plain Config Low Light Use the slider to set the Priority between Low motion blur and Low noise When pri...

Page 21: ...w and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video Camera Settings ...

Page 22: ...st be enabled in each view area 1 Go to Video Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D When the rule is triggered D is replaced by the text specified in the action rule Additional text in this field will be displayed also when the action rule is not active 4 Go to Events Action Rules and create your action rule 5 From the Actions lis...

Page 23: ...ver Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the...

Page 24: ...and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 24 ...

Page 25: ...ion field 4 Click Add to save the preset position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Position The entire view area is treated as the Home position which is readily accessible by clicking the Home bu...

Page 26: ... the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Note Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Control Queue Note The administrator can enable and disable PTZ contr...

Page 27: ...istrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 25 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control...

Page 28: ...he lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional condit...

Page 29: ...use false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the application select it in the list and click Stop Configure Application The application is available from Setup Applications Motion Detection 3 Go to Settings and then click AXIS AXIS AXIS Video Video Video Motion Motion Motio...

Page 30: ...a rectangle placed in the center of the image Use the mouse to move reshape and resize the area so that it covers the desired part of the image The default square can be changed to a polygon with up to 20 points corners To move the exclude area place the mouse pointer inside the area When the pointer becomes a cross drag the area to the new position To add a new point click on the exclude area bor...

Page 31: ...ample large ponds or large trees use exclude areas instead of the filter The filter will be applied to all moving objects in scene and if set to a value too large important objects might not be detected When the swaying object filter is enabled and the application finds a moving object the object will not be reported as detected red polygon in visual confirmation until it has travelled a distance ...

Page 32: ... the camera appears smaller than an object close to the camera If the filter is set to ignore objects the size of a person people that are close to be camera can still be detected because they are larger than the filter size To enable the filter 1 Select the Small objects option 2 Click on the icon to show the filter size in the image 3 Use the mouse to adjust the filter size Start with a small si...

Page 33: ...nly record video during certain time periods select a Schedule 6 Under Actions select Record Video from the Type drop down list 7 Select the stream profile and storage device to use and configure the pre and post trigger times 8 Make sure that the rule is enabled and then click OK Note To appear in the Trigger list the application must be started and its status must be Idle or Running 33 ...

Page 34: ...nd click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by pr...

Page 35: ... LV Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 35 ...

Page 36: ... is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Applications to start and configure AXIS Video Motion Detection 3 See AXIS Video Motion Detection 2 Go to System Options Storage and set up the network share See page 54 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 S...

Page 37: ...nd configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface PTZ Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera ...

Page 38: ...ator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient WDR Mode The WDR Mode can be turned on or off when the action rule is triggered Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more re...

Page 39: ... to record video For more information about storage devices see Storage on page 52 TCP Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or vi...

Page 40: ...he information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descripti...

Page 41: ...gured under System Options Date Time see Date Time on page 46 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings Stor...

Page 42: ...41 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save video ...

Page 43: ...ng the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches...

Page 44: ...d the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic...

Page 45: ...based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Ser...

Page 46: ... request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a se...

Page 47: ...nnected Axis products or reset the product to the factory default settings see page 56 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network rout...

Page 48: ...essible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 7 for a...

Page 49: ...dress and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select ...

Page 50: ... selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not s...

Page 51: ...nagement system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable t...

Page 52: ...on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available...

Page 53: ...d file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems from accessing recorded video the SD card con...

Page 54: ...ddress DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommen...

Page 55: ...tem Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the serve...

Page 56: ... Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold th...

Page 57: ...receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse ...

Page 58: ...P Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 46 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traff...

Page 59: ...the maximum resolution See Capture Mode on page 19 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 60 Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup Video Video Stream and Setup Video Camera Settings Storage and disk management problems Storage disrupt...

Page 60: ...ble frame rate and bandwidth VBR MBR H 264 Multi view streaming 2 individually cropped out view areas Image settings Compression Color Brightness Sharpness Contrast White balance Exposure control including automatic gain control Exposure zones Fine tuning of behavior at different light levels WDR Forensic Capture Up to 120 dB depending on scene Local contrast Text and image overlay Mirroring of im...

Page 61: ...2 W typical 3 9 W Connectors RJ45 10BASE T 100BASE TX PoE IR illumination OptimizedIR with power efficient long life 850 nm IR LEDs with adjustable angle of illumination and intensity Range of reach up to 25 m 82 ft depending on scene Storage Support for microSD microSDHC microSDXC card Support for recording to dedicated network attached storage NAS For SD card and NAS recommendations see www axis...

Page 62: ...andwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 c...

Page 63: ...User Manual Ver M7 2 AXIS P3224 LV Network Camera Date February 2016 Axis Communications AB 2015 2016 Part No 1493505 ...

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