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AXIS M5014-V PTZ Dome Network Camera

Access the Product

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are

Internet Explorer

®

with Windows

®

Safari

®

with OS X

®

and

Chrome

TM

or Firefox

®

with other operating systems.

See

Technical Specifications on page 51

.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.
The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

• QuickTime

TM

is also supported for viewing H.264 streams.

• If your computer restricts the use of additional software components, the product can be configured to use a Java applet

for viewing Motion JPEG.

Access from a Browser

1. Start a browser (Chrome, Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the
drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to
discover and assign an IP address, see the Installation and Management Software CD or the document

Assign an IP Address

and Access the Video Stream

on Axis Support web at

www.axis.com/techsup

Note

To show Bonjour as a browser bookmark, go to

Safari > Preferences

.

3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be

configured. For instructions, see

Set the Root Password on page 9

.

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in
your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from

Setup > System Options >

Network > TCP/IP Advanced

.

For more information, see

NAT traversal (port mapping) for IPv4 on page 40

See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

8

Summary of Contents for M5014-V

Page 1: ...AXIS M5014 V PTZ Dome Network Camera User Manual...

Page 2: ...Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product compl...

Page 3: ...product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states T...

Page 4: ...Page 20 PTZ Pan Tilt Zoom 22 Preset Positions 22 OSDI Zones 22 Advanced 23 Control Queue 23 Detectors 24 Motion Detection 24 Applications 26 Application Licenses 26 Install Application 26 Application...

Page 5: ...Hardware Overview Hardware Overview M E M O R Y C A R D 1 2 3 6 5 4 1 Control button 2 SD card microSDHC slot 3 Part number P N Serial number S N 4 Network connector PoE 5 Status LED indicator 6 Micr...

Page 6: ...r with Power over Ethernet PoE NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their spe...

Page 7: ...button Resetting the product to factory default settings See page 46 Connecting to an AXIS Video Hosting System service See page 39 To connect press and hold the button for about 3 seconds until the...

Page 8: ...st If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Softwar...

Page 9: ...can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured Set Power Line Frequency Power line frequency is set the first...

Page 10: ...page 28 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Med...

Page 11: ...des additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 23 Select a PTZ preset position to steer the camera view to the saved position See Preset Pos...

Page 12: ...ideo traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used f...

Page 13: ...e Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and...

Page 14: ...ams Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths...

Page 15: ...the Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcu...

Page 16: ...er the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter...

Page 17: ...and down within the set target but when it nears the set target value the limitation kicks in However because CBR will always prioritize a continuous video stream it allows temporary overshoots from t...

Page 18: ...ines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Exposure priority When Motion is pr...

Page 19: ...ers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D wil...

Page 20: ...J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommended viewer...

Page 21: ...me and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product...

Page 22: ...on select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be availab...

Page 23: ...PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client The Control queue polltime is measured in seconds For more information see the onl...

Page 24: ...orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Wind...

Page 25: ...detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15...

Page 26: ...umentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application F...

Page 27: ...Z Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Defa...

Page 28: ...is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 24 2 Go to System Options...

Page 29: ...r Trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving Trigger the rule when the camera view moves due to a PTZ oper...

Page 30: ...Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For info...

Page 31: ...1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Se...

Page 32: ...to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Actio...

Page 33: ...amped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matro...

Page 34: ...tting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the l...

Page 35: ...Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology...

Page 36: ...thentication server a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options Security Certificates See Certificates on page 36 Many CA ce...

Page 37: ...xis product s date and time settings are configured under System Options Date Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text o...

Page 38: ...sing ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 38 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or...

Page 39: ...rom the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be...

Page 40: ...s Network TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options...

Page 41: ...ptions Network TCP IP Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be...

Page 42: ...ory Default Settings on page 46 UPnPTM The Axis product includes support for UPnPTM UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support...

Page 43: ...dings from being removed select Lock under General Settings Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings the SD card should always be unmounted before it is eje...

Page 44: ...o the share and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options...

Page 45: ...can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image...

Page 46: ...ry default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from...

Page 47: ...file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Unde...

Page 48: ...t static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct...

Page 49: ...to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card i...

Page 50: ...he System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Ev...

Page 51: ...ultiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Video Image settings Manual shutter time compression color brightness sharpness c...

Page 52: ...mizable HTML pages Windows 8 Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup System In...

Page 53: ...affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Acce...

Page 54: ...User Manual Ver M4 2 AXIS M5014 V PTZ Dome Network Camera Date March 2015 Axis Communications AB 2015 Part No 62665...

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