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AXIS C1410 Network Mini Speaker

Troubleshooting

Media clips are played with
different volumes

A sound file is recorded with a certain gain. If your audio clips have been created with different
gains, they will be played with a different loudness. Make sure that you use clips that have the
same gain.

Performance considerations

When setting up your system, it is important to consider how various settings and situations affect the amount of needed bandwidth
(the bitrate) required.

The following factors are the most important to consider:

•

Heavy network utilization due to poor infrastructure affects the bandwidth.

•

Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the the general
performance.

35

Summary of Contents for C1410

Page 1: ...AXIS C1410 Network Mini Speaker User Manual ...

Page 2: ...dio Manager Edge Audio management software for small systems Comes pre installed on all audio devices with a firmware equal to or higher than 10 0 AXIS Audio Manager Edge user manual AXIS Audio Manager Pro Advanced audio management software for large systems AXIS Audio Manager Pro user manual AXIS Camera Station Advanced video management software for large systems AXIS Camera Station user manual A...

Page 3: ...AXIS C1410 Network Mini Speaker Installation Installation To watch this video go to the web version of this document www axis com products online manual 57927 t10153385 3 ...

Page 4: ...rimental Experimental Experimental Features Features Features and disable NSURLSession Websocket If you need more information about recommended browsers go to AXIS OS Portal Access the device 1 Open a browser and enter the IP address or host name of the Axis device 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password fo...

Page 5: ...nd encrypted HTTPS connection and then change the password The device password is the primary protection for your data and services Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator Don t expose the password Change...

Page 6: ...evice click Calibrate Note Once the Axis product is calibrated the speaker test can be run at any time 3 To run the speaker test click Run the test Note It is also possible to run the calibration by pressing the control button on the physical device See Product overview on page 36 to identify the control button Send an email if a speaker test fails In this example the audio device is configured to...

Page 7: ...Under Action select Send notification to email 4 7 Under Recipient select your recipient Speaker test recipients 4 8 Enter a subject and a message and click Save Set up direct SIP P2P Use peer to peer when the communication is between a few user agents within the same IP network and there is no need for extra features that a PBX server could provide To better understand how P2P works see Peer to p...

Page 8: ...hin 200 bytes of the maximum transmission unit MTU or larger than 1300 bytes Allow via rewrite Select to send the local IP address instead of the router s public IP address Allow contact rewrite Select to send the local IP address instead of the router s public IP address Register with server every Set how often you want the device to register with the SIP server for the existing SIP accounts DTMF...

Page 9: ...account click Edit 5 Under DTMF click DTMF sequence 6 Under Sequence enter 1 7 Under Description enter stop audio 8 Click Save 9 Go to System Events Rules and click Add a rule 10 Under Name enter DTMF stop audio 11 Under Condition select DTMF 12 Under DTMF Event ID select stop audio 13 Under Action select Stop playing audio clip 14 Click Save Play audio when a camera detects motion This example ex...

Page 10: ... recipient 4 Type a name for the recipient for example Speaker 5 Select HTTP from the Type drop down list 6 Paste the configured link from the audio device in the URL field 7 Enter the user name and password for the audio device 8 Click Save 9 Go to Rules 10 Click Add rule 11 Type a name for the action rule for example Play clip 12 Under Condition select a video motion detection alternative Note I...

Page 11: ...8 1 101 sip 192 168 1 100 You can set up a SIP enabled phone to call an audio device on the same network using a peer to peer SIP setup Private Branch Exchange PBX When you make SIP calls outside your local IP network a Private Branch Exchange PBX can act as a central hub The main component of a PBX is a SIP server which is also referred to as a SIP proxy or a registrar A PBX works like a traditio...

Page 12: ...mprove the ICE protocol s chances STUN STUN Session Traversal Utilities for NAT is a client server network protocol that lets the Axis device determine if it is located behind a NAT or firewall and if so obtain the mapped public IP address and port number allocated for connections to remote hosts Enter the STUN server address for example an IP address TURN TURN Traversal Using Relays around NAT is...

Page 13: ...ng firmware version and serial number Status NTP sync Shows NTP synchronization information including if the device is in sync with an NTP server and the time remaining until the next sync NTP settings Click to go to the Date and time page where you can change the NTP settings Device info Shows device information including firmware version and serial number Upgrade firmware Click to go to the Main...

Page 14: ...tus list There are three activities with higher priority than 10 Maintenance 11 Identify 12 and Health check 13 Import Add one or more profiles with predefined configurations Add Add new profiles Note You can t have two profiles with the same name Delete and add The old profiles are deleted and you can upload new profiles Overwrite Updated profiles overwrite the existing profiles To copy a profile...

Page 15: ...mber of times to play the clip Download Download the audio clip to your computer Delete Delete the audio clip from the device Listen and record Click to listen Click to start a continuous recording of the live audio stream Click again to stop the recording If a recording is ongoing it will resume automatically after a reboot Note You can only listen and record if input is turned on for the device ...

Page 16: ...w recordings based on source Event Show recordings based on events Storage Show recordings based on storage type Click to play the recording Click to stop the recording Click to show more information and options about the recording Set export range If you only want to export part of the recording enter from when to when Click to delete the recording Export Click to export part of the recording App...

Page 17: ... on input from both Custom date and time Manually set the date and time Click Get from system to fetch the date and time settings once from your computer or mobile device Time zone Select which time zone to use Time will be automatically adjusted for daylight saving time and standard time Note The system uses the date and time settings in all recordings logs and system settings Network IPv4 and IP...

Page 18: ... you use a port in this range you get a warning Certificate Select a certificate to enable HTTPS for the device Friendly name Bonjour Turn on to allow automatic discovery on the network Bonjour name Enter a friendly name to be visible on the network The default name is the device name and MAC address Use UPnP Turn on to allow automatic discovery on the network UPnP name Enter a friendly name to be...

Page 19: ...change to SNMP v3 or turn off SNMP If you use SNMP v3 you can set up traps through the SNMP v3 management application Trap address Enter the IP address or host name of the management server Trap community Enter the community to use when the device sends a trap message to the management system Traps Cold start Sends a trap message when the device starts Warm start Sends a trap message when you chan...

Page 20: ...r port based network admission control providing secure authentication of wired and wireless network devices IEEE 802 1x is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1x network devices must authenticate themselves The authentication is performed by an authentication server typically a RADIUS server for example FreeRADIUS and Microsoft Internet Authen...

Page 21: ... is identified by its unique serial number and chip ID Custom signed firmware certificates can only be created by Axis since Axis holds the key to sign them Click Install to install the certificate You need to install the certificate before you install the firmware Users Add user Click to add a new user You can add up to 100 users Username Enter a unique username New password Enter a password for ...

Page 22: ...ondition Click to add an additional condition Action Select an action from the list and enter its required information For information about specific actions see Get started with rules for events Your product may have some of the following pre configured rules Front facing LED Activation LiveStream When the microphone is turned on and a live stream is received then the front facing LED on the audi...

Page 23: ... request For example http 192 168 254 10 cgi bin notify cgi Username Enter the username for the login Password Enter the password for the login Proxy Turn on and enter the required information if a proxy server must be passed to connect to the HTTP server HTTPS URL Enter the network address to the HTTPS server and the script that will handle the request For example https 192 168 254 10 cgi bin not...

Page 24: ...or TLS Validate server certificate If you use encryption select to validate the identity of the device The certificate can be self signed or issued by a Certificate Authority CA POP authentication Turn on to enter the name of the POP server for example pop gmail com Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receivi...

Page 25: ...he default value for MQTT over WebSocket Secure Username Enter the username that the client will use to access the server Password Enter a password for the username Client ID Enter a client ID The client identifier is sent to the server when the client connects to it Clean session Controls the behavior at connection and disconnection time When selected the state information is discarded at connect...

Page 26: ...prefix in the MQTT client tab Include condition name Select to include the topics that describe the condition in the MQTT topic Include condition namespaces Select to include ONVIF topic namespaces in the MQTT topic Include serial number Select to include the device s serial number in the MQTT payload Add condition Click to add a condition Retain Defines which MQTT messages are sent as retained No...

Page 27: ... combinations depending on the network environment ICE The ICE Interactive Connectivity Establishment protocol increases the chances of finding the most efficient path to successful communication between peer devices If you also enable STUN and TURN you improve the ICE protocol s chances STUN STUN Session Traversal Utilities for NAT is a client server network protocol that lets the device determin...

Page 28: ... Enter the IP address for the registrar Transport mode Select the SIP transport mode for the account UPD TCP or TLS When you select TLS you get the option to use media encryption Media encryption only with transport mode TLS Select the type of encryption for media audio and video in SIP calls Certificate only with transport mode TLS Select a certificate Verify server certificate only with transpor...

Page 29: ...mple that you didn t enter a password even though the server requires one Remove network storage Click to remove the connection to the network share This removes all settings for the network share Write protect Turn on to stop writing to the network share and protect recordings from being removed You can t format a write protected network share Ignore Turn on to stop storing recordings on the netw...

Page 30: ...ide when you set the sound level When you create events you can use the sound level as a condition You can choose to trigger an action if the sound level rises above falls below or passes the set value Logs Reports and logs Reports View the device server report Click to show information about the product status in a pop up window The Access Log is automatically included in the Server Report Downlo...

Page 31: ...rotocol Select the protocol and port to use UDP Default port is 514 TCP Default port is 601 TLS Default port is 6514 Severity Select which messages to send when triggered CA certificate set See the current settings or add a certificate Plain config Plain config is for advanced users with experience of Axis device configuration Most parameters can be set and edited from this page Maintenance Restar...

Page 32: ...ed functionality bug fixes and completely new features We recommend you to always use the latest release To download the latest release go to axis com support When you upgrade you can choose between three options Standard upgrade Upgrade to the new firmware version Factory default Upgrade and return all settings to the factory default values When you choose this option you can t revert to the prev...

Page 33: ... software that determines the functionality of network devices When you troubleshoot a problem we recommend you to start by checking the current firmware version The latest firmware version might contain a correction that fixes your particular problem To check the current firmware 1 Go to the device interface Status 2 See the firmware version under Device info Upgrade the firmware Important Precon...

Page 34: ...c IP address in the Axis device is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the device The device cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually...

Page 35: ...e clips that have the same gain Performance considerations When setting up your system it is important to consider how various settings and situations affect the amount of needed bandwidth the bitrate required The following factors are the most important to consider Heavy network utilization due to poor infrastructure affects the bandwidth Running multiple AXIS Camera Application Platform ACAP app...

Page 36: ... when restoring settings Red Slow flash for failed upgrade Buttons Control button The control button is used for Calibrating the speaker test Press and release the control button and a test tone is played Resetting the product to factory default settings See Reset to factory default settings on page 33 Microphone disable switch For location of the microphone disable switch see Product overview on ...

Page 37: ...CE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see the Installation Guide at www axis com 37 ...

Page 38: ... axis cgi restart cgi Example Restore the device The request returns most settings to default values but keeps the IP number Request http deviceIP axis cgi factorydefault cgi Example Reset the device The request returns all settings including IP number to default values Request http deviceIP axis cgi hardfactorydefault cgi Example See a list of all device parameters Request http deviceIP axis cgi ...

Page 39: ...ttp deviceIP axis cgi param cgi action update Network FTP Enabled no Example Enable SSH Request http deviceIP axis cgi param cgi action update Network SSH Enabled yes Example Disable SSH Request http deviceIP axis cgi param cgi action update Network SSH Enabled no 39 ...

Page 40: ...User Manual Ver M9 9 AXIS C1410 Network Mini Speaker Date April 2022 Axis Communications AB 2020 2022 Part No T10145507 ...

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