Axis AXIS P3354 User Manual Download Page 49

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AXIS P3354

Troubleshooting

Browser freezes

Firefox can sometimes

freeze on a slow computer

Lower the image resolution

Problems uploading

les

Limited space

There is only limited space available for the upload of your own

les. Delete existing

les to free

up space.

Motion Detection triggers unexpectedly

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

setting to avoid problems with luminance.

Storage and disk management problems

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

Summary of Contents for AXIS P3354

Page 1: ...USER MANUAL AXIS P3354...

Page 2: ...re trademarks or registered trademarks of Oracle and or its affiliates UPnPTM is a certification mark of the UPnPTM Implementers Corporation Support Should you require any technical assistance please...

Page 3: ...ask 18 Focus Zoom 19 Live View Config 20 PTZ Pan Tilt Zoom 22 Preset Positions 22 Guard Tour 22 Advanced 23 Detectors 24 Camera Tampering 24 Motion Detection 24 Applications 27 Events 28 Setting Up an...

Page 4: ...ocal regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required Any network cables that are routed in out...

Page 5: ...or Indication Green Steady for connection to a 100 MBit s network Flashes for network activity Amber Steady for connection to a 10 MBit s network Flashes for network activity Network Unlit No network...

Page 6: ...2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the produc...

Page 7: ...d exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Crea...

Page 8: ...igured under Live View Config Action Buttons Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intend...

Page 9: ...rounding the area to be magnified To zoom out rotate the mouse wheel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appe...

Page 10: ...cast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most eff...

Page 11: ...n the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long...

Page 12: ...IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although...

Page 13: ...unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made...

Page 14: ...o Stream Image See page 14 H 264 See page 15 MJPEG See page 15 Image You can modify the image resolution and compression and rotate the image from the Image tab Video Video Stream The image can also b...

Page 15: ...erlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjus...

Page 16: ...settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent a...

Page 17: ...is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for...

Page 18: ...text and enter the text in the field Modifiers can be used see File Naming Date Time Formats in the online help 5 Select the text color the text background color and the position of the overlay 6 Clic...

Page 19: ...o to the Advanced tab Note Changing the zoom level moves the focus position Focus should always be adjusted after changing the zoom Movements in front of the camera should be avoided during automatic...

Page 20: ...ettings See page 21 Action Buttons These are the buttons described in Controls on the Live View Page on page 8 User Defined Links See page 21 Default Viewer for Browsers From Live View Config Default...

Page 21: ...4 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licens...

Page 22: ...criptive name in the Current position field The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of...

Page 23: ...y or remove guard tours go to PTZ Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help Advanced Controls Panel Shortcut Command Butt...

Page 24: ...Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does no...

Page 25: ...y red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an incl...

Page 26: ...5 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on s...

Page 27: ...u option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License...

Page 28: ...rigger button in the Live View page see Controls on the Live View Page on page 8 This can for example be used to validate actions during product installation and configuration PTZ Moving trigger the r...

Page 29: ...nd set up the network share see page 42 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trig...

Page 30: ...tion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descript...

Page 31: ...AXIS P3354 Events To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 31...

Page 32: ...The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downlo...

Page 33: ...s ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list...

Page 34: ...e possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you a...

Page 35: ...2 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To acce...

Page 36: ...Axis product CA certificates to authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Note I...

Page 37: ...lude date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be e...

Page 38: ...ernet Dynamic DNS Service go to System Options Network TCP IP Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently...

Page 39: ...c from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN...

Page 40: ...ork SOCKS For more information see the online help QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network...

Page 41: ...lly detected by operating systems and clients that support this protocol UPnPTM can be disabled under System Options Network UPnPTM RTP H 264 The RTP port range and multicast settings are configured u...

Page 42: ...ed to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being r...

Page 43: ...Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 45 System Overview To get an overview of the Axi...

Page 44: ...its factory default settings see page 44 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom setti...

Page 45: ...www axis com techsup 2 Go to Setup System Options Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgra...

Page 46: ...d for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain...

Page 47: ...AMC Control Panel streaming tab See AXIS Media Control AMC on page 10 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Opti...

Page 48: ...select Java applet under Default viewer Video and image problems general Image too dark or too light Check the video stream and camera settings under Setup Video Video Stream and Setup Video Camera Se...

Page 49: ...etection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trig...

Page 50: ...rame rate Motion JPEG 25 fps with Capture frequency 50 Hz 30 fps with Capture frequency 60 Hz Video streaming Multi stream H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 H 2...

Page 51: ...web based configuration Configuration of backup and restore Firmware upgrades over HTTP or FTP firmware available on www axis com Casing Aluminum inner camera module with encapsulated electronics Tamp...

Page 52: ...erformance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the...

Page 53: ...User Manual Ver M1 14 AXIS P3354 Date March 2012 Axis Communications AB 2012 Part No 45400...

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