Axis AXIS P3304 User Manual Download Page 2

About this document

This manual is intended for administrators and users of AXIS P3304
Fixed Dome Network Camera, and is applicable to firmware 5.40 and

later. It includes instructions for using and managing the product on
your network. Previous experience of networking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Later versions of this document will be posted to the Axis website,
as required. See also the product’s online help, available via the
web-based interface.

Liability

Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at

www.axis.com/patent.htm

and one or more

additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl

). The source code is available from

https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

Regulatory Information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2

.

Low Voltage (LVD) Directive 2006/95/EC. See

Safety on page 2

.

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See

Disposal and Recycling on page 3

.

A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See

Contact Information on page 3

.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

Radio frequency emission when installed according to the
instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.

USA
Using an unshielded network cable (UTP) –

This equipment has

been tested using an unshielded network cable (UTP) and found to
comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

Using a shielded network cable (STP) –

This equipment has also

been tested using a shielded network cable (STP) and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

To be used in a residential area or a demanding electrical environment,
the product shall be connected using a shielded network cable (STP)
that is properly grounded.

Canada

This Class B digital apparatus complies with Canadian ICES-003. The
product shall be connected using a shielded network cable (STP) that is
properly grounded.
Cet appareil numérique de la classe B est confome à la norme
NMB-003 du Canada. Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家

庭環境で使用することを目 的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、 受
信障害を引き起こすことがあります。 取扱説明書に従って
正しい取り扱いをして下さい。 本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수
있습니다. 적절히 접지된 STP (shielded twisted pair) 케이
블을 사용하여 제품을 연결 하십시오.

Safety

This product complies with IEC/EN 60950-1, Safety of Information
Technology Equipment. If its connecting cables are routed outdoors,
the product shall be grounded either through a shielded network cable
(STP) or other appropriate method.

Summary of Contents for AXIS P3304

Page 1: ...AXIS P3304 Fixed Dome Network Camera User Manual...

Page 2: ...n page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been design...

Page 3: ...rcial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the p...

Page 4: ...udio Settings 23 Audio Clips 24 Configure the Live View Page 25 PTZ Pan Tilt Zoom 28 Preset Positions 28 Guard Tour 29 Advanced 29 Detectors 30 Camera Tampering 30 Motion Detection 30 Audio Detection...

Page 5: ...AXIS P3304 Fixed Dome Network Camera Table of Contents Symptoms Possible Causes and Remedial Actions 50 Technical Specifications 53 Performance Considerations 55 5...

Page 6: ...1 2 3 4 5 6 8 7 9 10 1 Network connector 2 I O terminal connector 3 Control button 4 Network indicator LED 5 Power indicator LED 6 Power connector 7 Audio out 8 Audio in 9 Status indicator LED 10 Micr...

Page 7: ...ptions Ports Devices if the alarm device is activated Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass...

Page 8: ...failed upgrade Green Normal operation Power Amber Flashes green amber during firmware upgrade Note The Status LED can be configured to be unlit during normal operation To configure go to Setup System...

Page 9: ...ava applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address fi...

Page 10: ...t Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS...

Page 11: ...ream profiles see page 20 Click Pulse to activate the product s output port for a defined period of time For information about how to enable and configure output buttons see page 26 Click the Active I...

Page 12: ...mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission Use the slider to control the volume of the speakers and the...

Page 13: ...ear in the Control panel See Controls on page 29 Select a PTZ preset position to steer the camera view to the saved position See Preset Positions on page 28 Pan and Tilt bars Use the arrows to pan and...

Page 14: ...hat there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP...

Page 15: ...es from the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and...

Page 16: ...accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used...

Page 17: ...em Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 39 2 TCP IP See page 41 3 Date Time Se...

Page 18: ...tings See page 20 View area See page 21 Overlay image See page 21 Privacy mask See page 22 Audio settings See page 23 Audio clips See page 24 Video Stream You can define the following video stream set...

Page 19: ...ty in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and s...

Page 20: ...mage noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White Balance White balance is used to m...

Page 21: ...mation To enable go to Video Audio Camera Settings and select Enable View Area To configure the view area 1 Go to Video Audio View Area 2 Select an Aspect ratio and a Video stream resolution 3 Use the...

Page 22: ...w displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF To scale the image...

Page 23: ...onfigure the audio input settings under Video Audio Audio Settings Note The internal microphone is used by default the external microphone is used when connected It is possible to disable the internal...

Page 24: ...these settings please see the online help Audio Output An external speaker can be connected to the Audio out connector a built in amplifier is required for this The output can be connected to another...

Page 25: ...25 Viewer Settings See page 26 Action Buttons These are the buttons described in Controls on the Live View Page on page 11 User Defined Links See page 26 Output Buttons See page 26 Default Viewer for...

Page 26: ...f unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joy...

Page 27: ...od of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options Ports Devi...

Page 28: ...Click in the image or use the controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field 4 Click Add to save the preset position The entire view...

Page 29: ...Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help Advanced Controls Advanced PTZ settings can be configured under PTZ Advanced C...

Page 30: ...an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera...

Page 31: ...ect Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save T...

Page 32: ...itoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing lig...

Page 33: ...umentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application F...

Page 34: ...d Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Defa...

Page 35: ...amera s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 31 2 Go to System Options Storage and set up t...

Page 36: ...defined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly m...

Page 37: ...ownloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from...

Page 38: ...AXIS P3304 Fixed Dome Network Camera Recordings 5 Click Save to save and start the recording 38...

Page 39: ...vantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating...

Page 40: ...the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or...

Page 41: ...sion 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options Network TCP IP Basic DHCP Dynamic Host Configuration Protocol allows network administra...

Page 42: ...stered at AXIS Internet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name S...

Page 43: ...the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP por...

Page 44: ...ater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options Network QoS Using DSCP Differentiated Services Codepoint val...

Page 45: ...d clients that support this protocol UPnPTM can be disabled under System Options Network UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options Network RTP The...

Page 46: ...Ports Devices I O Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options Ports Devices...

Page 47: ...o list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can vie...

Page 48: ...Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and manag...

Page 49: ...fter the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed Whe...

Page 50: ...r power has been applied to the product Ensure the Ping length is set to 408 For instructions see The product is located on a different subnet If the IP address intended for the product and the IP add...

Page 51: ...th AXIS Media Control Internet Explorer only To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed o...

Page 52: ...nance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect...

Page 53: ...r brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light wide dynamic range dynamic contrast Rotation 0 90 180 270 incl...

Page 54: ...rectX 9c or higher For other operating systems and browsers see www axis com techsup Installation aids Pixel counter System Integration Management and maintenance AXIS Camera Management tool on CD and...

Page 55: ...w various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU...

Page 56: ...User Manual Ver M2 5 AXIS P3304 Fixed Dome Network Camera Date July 2014 Axis Communications AB 2011 2014 Part No 58802...

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