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AXIS Q9216–SLV Network Camera

User Manual

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Summary of Contents for 01766-001

Page 1: ...AXIS Q9216 SLV Network Camera User Manual ...

Page 2: ...erts 12 Cleaning 17 Learn more 18 View area 18 Capture modes 18 Privacy masks 18 Overlays 18 Pan tilt and zoom PTZ 18 Streaming and storage 19 Security 20 Troubleshooting 21 Reset to factory default settings 21 Firmware options 21 Check the current firmware 21 Upgrade the firmware 22 Technical issues clues and solutions 22 Performance considerations 24 Need more help 24 Specifications 25 Product o...

Page 3: ...AXIS Q9216 SLV Network Camera Solution overview Solution overview 1 Surveillance center 3 ...

Page 4: ...onjour as a browser bookmark go to Safari Preferences If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account on page 4 3 The live view page opens in your browser Verify that no one has tamper...

Page 5: ...ction for your data and services Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator Don t expose the password Change the password at a recurring interval at least once a year Webpage overview 1 Live view control bar...

Page 6: ...AXIS Q9216 SLV Network Camera Get started 7 Settings tabs 6 ...

Page 7: ...e intensity of the LED s 1 Go to Settings Image Day and night and turn on Allow illumination 2 Turn on Live view control 3 Minimize Settings 4 In the live view control bar click the Illumination button turn on IR light and select Manual 5 Adjust the intensity Benefit from IR light in low light conditions using night mode Your camera uses visible light to deliver color images during the day As the ...

Page 8: ...orter time and Max gain to a higher value If you are still experiencing motion blur you can try one of the following Increase the light level in the scene Mount the camera so that objects move toward it or away from it rather than sideways Handle scenes with strong backlight Dynamic range is the difference in light levels in an image In some cases the difference between the darkest and the brighte...

Page 9: ...tem Orientation and click 2 In the camera s live view adjust the size and placement of the rectangle around the area of interest for example where the faces of passing persons are expected to appear You can then see the number of pixels represented by the sides of the rectangle Note You can use an object of a known size in the view as a reference to decide how much resolution is needed for recogni...

Page 10: ...pe a name for the rule 9 In the list of conditions select AXIS Video Motion Detection 10 In the list of actions select Use overlay text 11 Select a view area 12 Type Motion detected 13 Set the duration 14 Click Save Adjust the camera view PTZ To learn more about different pan tilt and zoom settings see Pan tilt and zoom PTZ on page 18 Create a guard tour with preset positions A guard tour displays...

Page 11: ...crease the compression Turn on dynamic FPS Note Web browsers do not support H 265 decoding Use a video management system or application supporting H 265 decoding View a live video stream on a monitor Your camera can transmit a live video stream to an HDMI monitor even without a network connection The monitor can be used for surveillance purposes or for public viewing e g in a store 1 Connect an ex...

Page 12: ... the Condition that must be met to trigger the action If you specify more than one condition for the rule all of the conditions must be met to trigger the action 3 Select which Action the camera should perform when the conditions are met Note If you make changes to an active rule then the rule needs to be restarted for the changes to take effect Note If you change the definition of a stream profil...

Page 13: ...eate a rule 1 Go to Settings System Events and add a rule 2 Type a name for the rule 3 In the list of conditions under Device status select Shock detected 4 Click to add a second condition 5 In the list of conditions under Scheduled and recurring select Scheduled event 6 In the list of schedules select After hours 7 In the list of actions under Recordings select Record video while the rule is acti...

Page 14: ... to Output Set the normal state to Open circuit NO 3 Go to Settings System Events 4 Create a new rule 5 Select the Condition that must be met to trigger the camera to start recording It can for example be a time schedule or motion detection 6 In the list of actions select Record video Select a stream profile or create a new Also set the Prebuffer and Postbuffer as required 7 Save the rule 8 Create...

Page 15: ...t or short circuited For more information about the I O connector see page 27 1 Go to Settings System I O Ports and turn on Supervised I O Create a rule 1 Go to Settings System Events and add a rule 2 Type a name for the rule 3 In the list of conditions select Digital input and then select a port 4 In the list of actions select Send notification to email and then select a recipient from the list G...

Page 16: ...ect Tampering 4 In the list of actions select Send notification to email 5 Select a recipient from the list or go to Recipients to create a new recipient To create a new recipient click To copy an existing recipient click 6 Type a subject and a message for the email 7 Click Save 16 ...

Page 17: ...loth 2 Rinse the device using a water hose or high pressure water 3 Wipe dry with a clean cloth Clean the gaps under the dome cover CAUTION Never use high pressure water on the device when the dome cover is removed 4x TR20 2 0 N m 1 48 lb ft 1 Dome cover 1 Remove the dome cover 1 2 Clean the dome and the gaps under the dome cover with a cloth dampened with detergent Use a water hose to rinse 17 ...

Page 18: ... com Privacy masks You ll see the privacy mask on all snapshots recorded video and live streams You can use the VAPIX application programming interface API to turn off the privacy masks Important If you use multiple privacy masks it may affect the product s performance Note If you view the video stream over HDMI and restart the product the privacy masks will disappear To show the privacy masks aga...

Page 19: ... file Or seen another way higher video quality can be achieved for a given bitrate H 265 or MPEG H Part 2 HEVC Note H 265 is licensed technology The Axis product includes one H 265 viewing client license To install additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller How do Image Stream and Stream profile settings relate to each other ...

Page 20: ...e image quality or frame rate We recommend that you configure the target bitrate to a higher value than the expected bitrate This gives you a margin for additional complexity that needs to be captured kbit s s 1 1 Target bitrate Security TPM module The TPM Trusted Platform Module is a component that provides cryptographic features to protect information from unauthorized access It is always activa...

Page 21: ... factory default through the web interface Go to Settings System Maintenance and click Default Firmware options Axis offers product firmware management according to either the active track or the long term support LTS tracks Being on the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused mai...

Page 22: ...pport Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails the device reloads the previous firmware The most common reason is that the wrong firmware file has been uploaded Check that the name of the firmware file corresponds to your device and try again Problems setting the IP address The device is located on a different subnet If the IP address intended for the ...

Page 23: ...heck with your network administrator to see if there is a firewall preventing viewing Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Go to the adapter s documentation for more info...

Page 24: ... factors are the most important to consider High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth Rotating the image in the GUI will increase the product s CPU load Access by large numbers of Motion JPEG or unicast H 264 clients affects the bandwidth Simultaneous viewing of different streams resolution compression by different c...

Page 25: ...ation Product overview AUDIO PoE OUT IN HDMI 1 I O connector 2 SD card slot 3 IR illumination 4 Network connector PoE 5 HDMI connector 6 Audio out 7 Tally LED Indication LED 8 Audio in 9 Control button 10 Status LED LED indicators Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed 25 ...

Page 26: ...roduct s webpage before removal This product supports microSD microSDHC microSDXC cards For SD card recommendations see axis com microSD microSDHC and microSDXC Logos are trademarks of SD 3C LLC microSD microSDHC microSDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Buttons Control button The control button is used for Resetting the product to ...

Page 27: ...ircuit for example PIR sensors door window contacts and glass break detectors Supervised input Enables possibility to detect tampering on a digital input Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface or from the product s webpage 4 pin terminal block Function Pin Notes Specifications DC groun...

Page 28: ...AXIS Q9216 SLV Network Camera Specifications Example 1 DC ground 2 DC output 12 V max 25 mA 3 Supervised input 4 Digital output 28 ...

Page 29: ...User Manual Ver M1 12 AXIS Q9216 SLV Network Camera Date March 2020 Axis Communications AB 2020 Part No T10146344 ...

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