Residential phone user guide
Residential phone user guide
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Call trace
When you are bothered by crank calls,
Call trace
allows you to take action and have
these calls retraced.
Call trace
should only be used in dire situations. If you receive
several crank calls, you must be ready to call the police so they can investigate.
Here is how to use the
call trace
service:
• Hang up after having received the call.
• Pick up the handset and wait for the tone.
• Dial
*57
and wait for the voice message indicating the call
has been retraced.
This service only allows you to retrace the last call received. It even works for calls
which display has been blocked by the caller.
Câble Axion
only divulges information received by the
Call trace
service to duly
mandated authorities. Please contact your municipality’s police service, you must
give them the date and hour of the retraced call.
Fees may be charged for each service use (whether you contact the police
or not).
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Call screen
The time being bothered by unwanted calls is now over.
Call screen
allows you to
forward calls coming from 12 different numbers to an automated message stating
that you prefer not to receive calls for the moment. As long as the designated
number is activated in the
call screen
, no call coming from this number will reach
you.
To use this service, pick up the handset and dial
*60
, and follow the instructions.
You will be able to:
• Refuse calls coming from the last caller (#,
01
, #).
• Add a number (
#
).
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Optional Services
