Residential phone user guide
Residential phone user guide
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SUPPORT SERVICES
911- Emergency services
To reach emergency services (fire department, police department, ambulance), dial
911
, if those services are available in your municipality.
Câble Axion
’s phone service
fully supports emergency services by making your name, address and phone number
available to the emergency centre serving your municipality.
Important !
In accordance with Câble Axion’s phone service subscription agreement, it is
forbidden to move your multifunction cable modem to another civic address. Call
forwarding to the 911 emergency service is linked to the modem’s installation
address; moving it to another address could jeopardize your own and your loved
ones’ safety.
Directory assistance service
If you need help finding a phone number, you can use the directory assistance service.
Fees will be billed to your account for each use.
To get a number in your local calling sector or with an area code identical to yours,
dial
411
.
To get a number with an area code different than yours, dial
1
+ area code
+
555-1212
.
To contact international directory assistance, dial
0
.
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