VT11 User Manual
14
Chapter 3 - Troubleshooting
Display issues
When turn on the computer, nothing appears on the screen.
•
If the screen is blank, please make sure:
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The AC power adapter is connected to the computer, and plugged into
a working electrical outlet.
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The computer power is on. Press the power button again to confirm.
•
If these items are properly set, and the screen remains blank, have the
computer serviced.
The screen goes blank while the computer is on.
•
Your screen saver or power management may be enabled. Do one of the
following to resume from sleep mode:
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Press any key on the keyboard. (Notebook only)
-
Press the power button.
Sleep problems
The critical low-battery error message appears, and the computer immediately
turns off.
•
The battery power is getting low. Connect the AC power adapter to the
computer.
The computer does not return from sleep mode, and the computer does not
work.
•
If the computer is in sleep mode, please connect the AC adapter to the
computer, and then press the Power button.
•
If the system still does not return from sleep mode, stops responding, or
cannot be turned off, reset the computer. Unsaved data may be lost. To
reset the computer, press and hold the Power button for eight seconds or
more. If the computer is still not reset, remove the AC power adapter.
Voice problems
Even turn up the volume, you still cannot hear any sound from the speaker.
