11
This product is warranted for a limited period of
ONE
YEAR Parts, begins from the date of purchase.
This limited warranty is applied to the original retail
purchaser and valid only for products purchased for
home use in the continental United States of America.
This limited warranty is non-transferable and does not
extend to the subsequent owners of this product.
Any applicable implied warranties, including the
warranty of merchantability, are limited in duration to a
period of express warranty as provided herein beginning
with the date of original purchase at retail and, no
warranties, whether express or implied, shall apply to
this product thereafter.
In the event of the product fail to work properly due to
a defect in manufacturing materials or workmanship
under normal home use, during the warranty period
mentioned above, subject to the conditions and
limitations set forth below, Awoco will, at our options,
either repair or replace any part of our products
proven defective by reason of improper materials or
workmanship:
• Proof of original retail purchase is required to
receive warranty service within the limited warranty
period.
• Repair parts or replacement products will be
provided by Awoco, free of charge, on an exchange
basis, and will be either new or reconditioned.
• The consumer is responsible for all shipping costs.
This Limited Warranty Does Not Cover:
• Consumable parts such as light bulbs, stainless
steel baffle filters.
• The natural wear of finish, and wear due to improper
maintenance, use of corrosive and abrasive cleaning
products, pads, and oven cleaner products.
• Chips, dents or cracks on the product caused by
transportation and handling.
• Damage of product caused by accidents, pests and
vermin, lightning, wind, fire, floods or acts of God.
• Damage of product caused by unauthorized
modification or alteration, or if it is used for other
than the intended purpose, or any water leakage
where the unit was not installed properly.
• Damage of product caused by incorrect electrical
wiring, commercial or inductrial use, or use of any
cleaning products not recommended in this manual.
• Damage of product due to product misuse, abuse,
improper installation, unauthorized repair or
maintenance.
• Any loss of properties or any costs associated with
removing, servicing, installing, or determining the
source of problems with our products.
To Receive Warranty Service:
• Contact the seller or distributor from which you
purchase the product. Please confirm the terms
of your dealer’s or distributor’s policies prior to
contacting. Or contact us directly.
• Provide the product identification information, such
as model number and lot number, and proof of
original purchase.
• Decribe the issue you are experiencing in detail.
Product Support and Additional Information:
If you need assistance using your product or you would
like to start the warranty service:
• Contact us at 1-888-412-3428, between 9 AM and
5 PM, Monday - Friday, Pacific Time.
Or
• Contact us at https://www.awoco.com/contact-us.
Warranty
