Trouble shooting
Please refer to the table below as well as the operating instructions in this manual if your TV
behaves unexpectedly. If the problem persists, please contact Customer Support for assistance.
No sound and picture
PROBLEM POSSIBLE SOLUTION
PROBLEM POSSIBLE SOLUTION
- Check that the main plug has been connected to a power outlet.
- Check that you have touched 'POWER' on the front of the TV.
- Check the picture contrast and brightness settings.
- Check your connections (see page 9). Check that the correct source is
selected (SOURCE button)
Normal picture but no
sound
- Check the volume.
- Sound muted? Press the MUTE button.
- Try another
problem may be with the broadcast.
channel; the
- Are the audio cables installed properly.
The remote control does
not work
- Check to see if there
between the
and remote control
Causing obstruction.
is any obstruction
TV
- Are batteries installed with correct po to +,- to -).
- Install new batteries
Power is suddenly turned
off
- Had the Sleep Timer been set?
- Check the power source
Picture appears slowly
after switching on
- This is normal, the image is muted during the product startup process. Please
contact
, if the picture has not appeared after five minutes.
Customer Support
No or poor color or poor
picture
- Adjust the color in menu option.
- Keep a sufficient distance between the TV and any VCR/speakers.
- Try another channel, the problem may be with the broadcast.
- Are the VIDEO cables installed properly?
Horizontal/vertical bars
or picture shaking
- Check for local interference such as an electrical appliance or power tool.
Poor reception on some
channels
- Station or cable product experiencing problems. Tune to another station.
- Station signal is weak, reorient antenna to receive weaker station.
- Check for sources of possible interference.
Lines or streaks in pictures
- Check the antenna(Change the direction of the antenna).
No output from one of the
speakers
- Adjust balance in menu option.
22
* See next page for VGA troubleshooting.