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HARDWARE OVERVIEW 

1. HARDWARE OVERVIEW 

1.1 Package Content 

 

Standard Package 

 

 Recorder 

 HDD screws 

 Adapter & power cord 

 Quick Start 

 

Optional Accessories 

 

 USB Mouse 

 IR Remote Controller 

1.2 Front Panel 

Note: 

The functions on the front panel may vary, depending on the mode you have.

 

1) LED Indicators 

 

The hard disk is reading or recording. 

 

An alarm is triggered.

 

 

2) USB port(s) 

There might be one or two USB ports on the front panel for connecting your USB mouse for mouse control 

and / or your USB flash drive for video backup. 

Note: 

It’s not allowed to have two USB mice or two USB flash drives connected to one recorder. 

 

Note: 

For models which have one USB port on the front panel and two USB ports on the rear panel, the 
upper USB port on the rear panel will be disabled when the USB port on the front panel is used, 
and vice versa. 

 

Note: 

For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH 
DRIVE LIST” at page 62. 

1.3 Rear Panel 

Note: 

The functions on the rear panel may vary, depending on the mode you have.

 

1) VIDEO IN 

Connect to the video connector of a camera. 

Note: 

The DVR will automatically detect the video system of the camera, please make sure that the 
cameras are properly connected to the recorder and power-supplied before the recorder is 
turned on.

 

2) VIDEO OUT 

Connect to a CRT monitor for main or spot monitor output. 

3) AUDIO IN 

Connect to the audio connector of a camera if the camera supports audio recording. 

Note: 

To make a video backup with audio, make sure the camera which supports the audio function is 
connected to the video-in channel and audio-in channel. For example, the audio data from audio 
CH1 will be recorded with the video data from video CH1.   
For 16CH models, the audio CH1 ~ CH2 are corresponding to video CH1 ~ CH2 respectively.

 

4) AUDIO OUT 

Connect to a speaker for audio transmission. 

Summary of Contents for DGD1017A

Page 1: ...1005_manual_V1 1 H 265 XVR SERIES USER MANUAL Please read instructions thoroughly before operation and retain it for future reference For the actual display operation please refer to your device in ha...

Page 2: ...quipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause...

Page 3: ...HAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM GPL Licensing This product contains codes which are developed by Third P...

Page 4: ...Access 11 4 2 Interface Overview 11 4 3 Status Operation 12 4 3 1 Device Status 12 4 3 2 Channel Status 12 4 3 3 Main Menu 13 4 3 4 Playback Panel 15 5 FREQUENTLY USED FUNCTIONS 16 5 1 IP Device Sear...

Page 5: ...R CONTROL 51 6 REMOTE OPERATION 52 6 2 Web Browser 52 6 3 Mobile Devices 53 6 3 1 Prerequisites 53 6 3 2 Where to download 53 6 3 3 Manual Setup 53 APPENDIX 1 PRODUCT SPECIFICATIONS 55 APPENDIX 2 PUSH...

Page 6: ...rsa Note For the compatible list of USB flash drives please refer to APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 62 1 3 Rear Panel Note The functions on the rear panel may vary depending on the...

Page 7: ...for mouse control and your USB flash drive for video backup Note It s not allowed to have two USB mice or two USB flash drives connected to one recorder Note For models which have one USB port on the...

Page 8: ...find the screw holes on the recorder base and place the hard disk in the recorder Note To use a green hard disk use ONLY the hard disk designed especially for surveillance to ensure the device works p...

Page 9: ...SATA port to add an eSATA interface on the mainboard of your recorder which means you ll lose one hard disk which can be installed inside your recorder Step3 Get a SATA to eSATA cable and connect it...

Page 10: ...e camera a Select the device to PTZ b Set the ID to the value the same as the one set in the camera c Select the protocol to P P P D S T or S E Note P P and P D are protocols used Pelco and S T and S...

Page 11: ...o the IP SEARCH page directly and start searching the connected IP cameras You ll see the list of every connected IP camera with its connection status to this device and MAC address Click to assign th...

Page 12: ...WIZARD TO FINISH BASIC CONFIGURATIONS SKIP NEXT Select NEXT to go to the next step SETUP WIZARD PLEASE INPUT THIS MACHINE NAME SKIP PREV NEXT Name the device If you don t want to name the device just...

Page 13: ...e and time later please go to MENU TIME SETUP WIZARD NETWORK TYPE STATIC IP 192 168 1 10 GATEWAY 192 168 1 1 NETMASK 255 255 255 0 PRIMARY DNS 8 8 8 8 SECONDARY DNS 168 95 1 1 PORT 80 SKIP PREV NEXT C...

Page 14: ...he status will turn from READY to INACTIVE STORAGE HDD NEARLY FULL GB 5 HDD OVERHEAT ALERT C 70 OVERWRITE ON KEEP DATA LIMIT DAYS OFF TEMPERATURE TO ENABLE FAN 30 REMINDER WHEN FORMATTING HDD OFF ID T...

Page 15: ...FOR INITIAL USE 10 To change later go to MENU ACCOUNT USER LIST and choose to change the default user name and password of SUPERVISOR USER LIST USER LIST GROUP EDIT USER NAME GROUP admin SUPERVISOR...

Page 16: ...default user name and password are both admin When you log into the system the display is in the full screen mode Right click the mouse to show the tool bar and function panel Note You may also custo...

Page 17: ...s USB flash drive full USB backup failed Network Status WAN Internet connected WAN Internet disconnected WAN Local connection LAN DHCP Static IP mode LAN Camera disconnected 4 3 2 Channel Status Note...

Page 18: ...DE FLOW COUNTING ONEWAY VIRTUAL FENCE DISPLAY LINE DISPLAY COUNT SCENE CHANGE SCENE CHANGE LEVEL SENSITIVITY EXPORT BACKUP SCHEDULE REGULAR REPORT STORAGE HDD NEARLY FULL GB HDD OVERHEAT ALERT C OVER...

Page 19: ...ALARM OUT DEVICES MAINTAIN SYSTEM BACKUP CONFIG RESTORE CONFIG RESET DEFAULT DEVICE TITLE ENABLE AUTO PLUG AND PLAY BIND MAC ADDRESS UPGRADE LOCAL CAMERA ALERT EXT ALERT INT ALERT KEY BUZZER VLOSS BU...

Page 20: ...forward Fast Rewind Increase the speed for fast rewind Play Pause Click to play the latest recorded video clip immediately and click again to pause In the pause mode click once to get one frame forwar...

Page 21: ...el automatically and choose ADD to complete IP SEARCH ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR CH1 IPCAM 192 168 1 11 255 255 255 0 192 168 1 1 8 8 8 8 88 00 0E 53 31 06...

Page 22: ...you to quickly choose SUPERVISOR POWER USER USER GUEST Note You can also customize a user level based on your needs by going to MENU ACCOUNT GROUP For details please go to 6 7 2 GROUP at page 41 Funct...

Page 23: ...is Zoom in Draw the square from top left to bottom right Zoom out Draw the square from bottom right to left top Zoom in out max Click to zoom in on the image to the largest zoom out on the image to it...

Page 24: ...of compatible USB flash drives please refer to APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 62 Note For video backup please use USB flash drive or back your data up over the Internet It s NOT al...

Page 25: ...e highest user level 5 6 Hardware Reset This is used when you lose the access user name and or password This will reset your recorder to its factory default values For 16CH Models Step 1 Power off you...

Page 26: ...You ll see the list of all connected IP cameras for you to choose For details please check IP Camera at page 5 for details CONNECTION CHANNEL TITLE INTERFACE EDIT ENABLE URI PORT DEVICE TYPE VENDOR M...

Page 27: ...ou only want to see a single channel of this recorder remotely a Set the port number for the channel in PORT FORWARD The default value for CH1 is 81 and the default value for CH2 is 82 etc If you want...

Page 28: ...T to set LS SS TS Function Description LS Level of Sensitivity LS is to set the sensitivity of comparing two different images The smaller the value is the higher sensitivity for motion detection The h...

Page 29: ...MOSAIC COLOR TRANSPARENCY MASK1 OFF OFF ON 0 MASK2 ON ON ON 25 ADD EDIT DEL Select ADD to add a new setting EDIT to modify an existing setting and DEL to remove a setting PRIVACY MASK EDIT NAME MASK3...

Page 30: ...configure preset points and preset group please refer to 5 3 PTZ Control at page 18 2 You have an iOS or android mobile device with our free app EagleEyes installed 3 Your recorder is connected to In...

Page 31: ...this option is checked the video size quality and other related parameters will follow the configurations in RECORD STREAM b PROFILE Select the video profile pre defined in your IP cameras You can di...

Page 32: ...EAM SUBSTREAM PROFILE 1 CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I P S BITRATE kbps BITRATE CONTROL G O V CH1 PROFILE 3 H265 720 X 480 30 2048 VBR 30 CH2 PROFILE 3 H264 1280 x 1024 30 2048 VBR 30 CH3 P...

Page 33: ...NELS PLAYBACK VIDEO ON EVENT MONITOR ON 6 3 1 Pre defined Scenarios The pre defined scenarios are created for you to quickly enable the recording and notification functions which are used frequently T...

Page 34: ...ected in this rule When Guard is enabled from EagleEyes our mobile app the motion detection of all channels is also enabled automatically Scenario template used ONE OF EVENT TO DO ACTION Note Motion d...

Page 35: ...least one channel which has enabled motion detection ALARM Choose at least one channel which has connected to our brand s camera and an alarm sensor is connected to the camera PIR Choose at least one...

Page 36: ...in MENU RECORD RECORD STREAM which is used for all channel recording STOP RECORDING ALL CHANNELS NOTIFICATION PUSH VIDEO TO SEE PLAYBACK When Push Video is received on the mobile device slide to see e...

Page 37: ...point you specified To know how to use this function please refer to ADVANCED CONFIG in 6 1 4 DETECTION at page 23 ENABLE MOTION Choose at least one channel you want to enable motion detection ENABLE...

Page 38: ...ssing the detection line and an alarm will be triggered ONE WAY A virtual detection line is set to detect intruders from the specified direction and an alarm will be triggered 2 DISPLAY LINE Select to...

Page 39: ...selecting REVERSE Step2 Click APPLY to finish the IVS setting and return to the live view When anyone walks across the detection line the system will determine his movement is in or out and add one c...

Page 40: ...REVERSE Step2 Click APPLY to finish the IVS setting and return to the live view When anyone walks across the detection line the system will determine his movement is in or out and VIRTUAL FENCE An eve...

Page 41: ...E CHANNEL BACKUP TYPE DEVICE STATUS 2017 07 18 23 03 52 2017 07 18 23 03 52 CH1 VIDEO USB DEVICE 25 BACKUP SOURCE DESTINATION DATA TYPE VIDEO LOG TARGET USB DEVICE RANGE 2017 07 18 23 03 52 2017 07 18...

Page 42: ...EXECUTION PERIOD DAILY FTP PATH VIDEO EXECUTION TIME MON 01 RANGE MON 08 00 FRI 19 00 CHANNEL ALL CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 APPLY Step1 In SOURCE choose t...

Page 43: ...he settings configured in SOURCE Choose how often and when you d like to receive reports Finally make sure this profile is active ACTIVE to ON EXECUTION PERIOD Select how often you want to receive rep...

Page 44: ...ave the recording data from 1 to 31 days After the assigned day s the recorded data will be removed Select OFF to disable this function 5 TEMPERATURE TO ENABLE FAN C Choose the temperature 25 30 35 40...

Page 45: ...1 USER LIST This function is used to create a new user account or modify or delete an existing account for different access privilege USER LIST EDIT USER NAME GROUP admin SUPERVISOR How to create an...

Page 46: ...EAR LOG OFF ACCOUNT SETUP OFF CLEAR HDD OFF PUSH VIDEO ON PUSH STATUS ON ALARM OUT ON APPLY Icon Meaning Description Delete Choose a customized user group and delete it The default user groups SUPERVI...

Page 47: ...WORK TYPE STATIC E MAIL IP 192 168 1 112 FTP GATEWAY 192 168 1 254 EaZy NETMASK 255 255 255 0 PRIMARY DNS 168 95 1 1 SECONDARY DNS 139 175 55 244 PORT 88 INTERNET AVAILABILITY ADDRESS www google com M...

Page 48: ...DAILY GMT UTC 08 00 TAIPEI CLIENT TIME SYNC VIA RECORDER OFF 1 DATE Set the current date The default display format is YEAR MONTH DATE Y M D 2 TIME Set the current time in HOUR MIN SEC 3 FORMAT Set th...

Page 49: ...l title or not ON OFF 2 EVENT STATUS Select to display the event icons or not ON OFF Note For details about each event icon please refer to 4 3 Status Operation at page 12 3 AUTO KEY LOCK S Set the ti...

Page 50: ...OR VGA VGA RESOLUTION 1920 x 1080 SPOT DISPLAY CALL MONITOR CALL SCREEN DURATION 5 CALL MONITOR PERMIT 4 selected EVENT MONITOR is used when any alarm event occurs When this option is selected go to L...

Page 51: ...is available when users need to control two or more recorders with one IR remote controller The ID set here is used to identify the recorder the remote controller is going to control Please also read...

Page 52: ...ALARM IN CH1 OFF CH2 N C CH3 N O CH4 OFF APPLY 6 11 4 LOCAL ALARM OUT Note This function is used when the recorder supports alarm out connection and there s an alarm out device such as a buzzer connec...

Page 53: ...the connected speed dome camera 2400 4800 9600 19200 38400 57600 115200 Make sure the baud rate setting of the camera is the same as the setting here or the recorder will not be able to control the d...

Page 54: ...s down and needs to recover 6 12 2 UPGRADE In this menu you can choose to upgrade your recorder LOCAL or the connected our brand s IP cameras CAMERA LOCAL Save the upgrade files obtained from your ins...

Page 55: ...N KEY BUZZER ON VLOSS BUZZER ON MOTION BUZZER ON ALARM BUZZER ON HDD BUZZER ON ALARM BUZZER DURATION SEC 10 1 EXT ALERT Select to enable or disable the sound when any external alarm is triggered ON OF...

Page 56: ...connection of all remote logins when needed 3 LOGIN FAILURE TIMES The recorder will lock the IP address with several login attempts Choose the failure times of login attempts from the same IP address...

Page 57: ...e interface you see on the recorder and the operations are also the same Note The illustration below is just for your reference and may be different from what you actually see Some functions and butto...

Page 58: ...mobile device Note You might be charged for Internet access via wireless or 4G networks For the Internet access rate details please check with your local network operator or service provider You have...

Page 59: ...to examine if the information you entered is correct The device type will be detected properly Step4 Optional Configure the settings in the OPTIONAL column as needed Step5 Click Save to return to the...

Page 60: ...84 IPS 2592 x 1944 UP to 120 IPS 2048 x 1536 UP to 180 IPS 1920 x 1080 UP to 30 IPS 2592 x 1944 5MP UP to 50 IPS 2048 x 1536 3MP UP to 60 IPS 1920 x 1080 Recording Mode Manual Timer Motion Alarm Remo...

Page 61: ...em Windows MAC Compatible Program Web Browser Windows Edge Internet Explorer Google Chrome Safari Mozilla Firefox CMS Lite 32CH central management software for Windows OS Max online users 20 Web Trans...

Page 62: ...32 IPS 4MP Up to 60 IPS FHD 1080P IP Mode UP to 63 IPS 5MP UP to 90 IPS 3MP UP to 135 IPS 1080P UP to 30 IPS 5MP UP to 50 IPS 3MP UP to 60 IPS 1080P UP to 28 IPS 5MP UP to 40 IPS 3MP UP to 60 IPS 108...

Page 63: ...oogle Chrome Safari Mozilla Firefox CMS Lite 32CH central management software for Windows OS Max online users 20 Web Transmitting Compression Format H 265 Network Live Audio YES Remote Event Download...

Page 64: ...N O and go to MENU CAMERA DETECTION to enable MOTION If the connected camera is our brand s camera with alarm I O support you can also connect the alarm sensor to the camera Note Please check the use...

Page 65: ...nable the necessary rules If your alarm sensor is Please enable External alarm sensor 1 PUSH VIDEO TRIGGERED BY EXTERNAL ALARM 2 MOTION DETECTION ON WHEN GUARD ON PIR sensor built in 1 PUSH VIDEO TRIG...

Page 66: ...hen there s an alarm event Follow the on screen instruction to immediately play the recorded clip A2 3 2 From Android Mobile Device Step1 Open EagleEyes and switch Guard from OFF to ON You ll receive...

Page 67: ...format the USB flash drive as FAT32 Note You can backup up to 2GB video data for one time USB backup To backup more data please set the time channel s you want and start USB backup again MANUFACTURER...

Page 68: ...022 8TB ST4000VX000 4TB ST100000VX0004 10TB ST4000VX002 4TB ST10000VX0004 10TB ST4000VX007 4TB WD MODEL CAPACITY MODEL CAPACITY WD10PURX 1TB WD30EFRX 3TB WD20PURX 2TB WD40PURX 4TB WD20EURS 2TB WD40EUR...

Page 69: ...R2032 is a non chargeable battery and should be purchased separately Please replace only with the same or equivalent type battery in case of danger Step1 Stop all recording immediately to prevent the...

Page 70: ...to a switch or router and the switch or router is ready for Internet connection The network icon on the bottom right corner is not You have an iOS Android mobile device with EagleEyes installed A8 1 V...

Page 71: ...Eyes on your mobile device and select Add on the bottom Then click QR Code Step2 Scan the QR code shown on your recorder and enter the title of this device and its user name and password Step3 Make su...

Page 72: ...ted to confirm if you want to remove the default user name and password When the default user name and password are removed you can ONLY use the user name and password of the cloud service to access t...

Page 73: ...3 Sharing Cloud Device Access with Other Account s Note One cloud device could be shared up to 30 cloud accounts but the access to the device might be failed because it is still restricted to the maxi...

Page 74: ...a allowance should be consumed after access successfully and how long the account is allowed to stay after access successfully Who should pay data allowance Who should pay data allowance The order to...

Page 75: ...Explorer A8 2 1 Setup Step1 Go to MENU NETWORK WAN Set NETWORK TYPE to DHCP and make sure the network icon on the bottom right corner is changed from to Note DHCP allows your router to assign an IP ad...

Page 76: ...n a PC laptop and enter https ez eagleeyes tw In the login page register an account for Cloud Service If you ve got an account please just log in Note You PC must be connected to Internet Step4 Click...

Page 77: ...ater Click Apply to continue You ll be prompted to confirm if you want to remove the default user name and password When the default user name and password are removed you can ONLY use the user name a...

Page 78: ...cloud service Step2 Select Account Information on the top right corner to go to account information and select Available Data Allowance A8 2 3 Sharing Cloud Device Access to Other Account s Note One c...

Page 79: ...ully and how long the account is allowed to stay after access successfully Who should pay data allowance Who should pay data allowance The order to consume data allowance I The free data allowance pro...

Page 80: ...Cloud Service The cloud icon will be grayed out if the EaZy server can t be connected Depending on the device color You ve shared the access right of the device with other cloud account via Buddy Clo...

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