Frequently asked questions
where can i purchase a new remote or a new remote case?
These are available from avscarsecurity.com or your AVS dealer.
why is the remote range getting shorter?
The remote batteries are going flat. You can purchase new batteries online
at avscarsecurity.com, from your local AVS dealer or good electrical retailers
(Model: CR1616 x 2 per remote).
i have lost/damaged my remotes. how do i start the car?
You can disarm the system by using the emergency disarm/PIN code override
(AVS 3010+ and AVS 3010).
my alarm chirps more than once when i arm the system?
The system is warning you that a door or bonnet/boot is open. Disarm the
system, correct the problem and start again.
i disarmed the system a few minutes ago but now it is armed again?
It is most likely the system recognised you did not enter the car so it has
automatically re-armed. This feature can be turned off by your AVS installer.
the system disarms and the dash lights are working but the car won‘t start?
there is a clicking sound when i try to turn on the car but it won’t start?
This is often an indicator of a flat car battery. The system draws such a small
amount of power the system can be armed and disarmed (just like you can still
see the dash lights) but the car does not have enough power to start. You will
need to replace or recharge the car battery.
Note: if jump-starting the car please use protected jumper leads as failure
to do so can do irreparable damage to the alarm system and your car’s
computer system and will void your car alarm warranty.
i’m worried the alarm will drain the car battery?
The alarm has been designed to draw as small an amount of current from
your car battery as possible (<20mA). As long as the car’s battery is in good
condition the system should not adversely affect it if left unattended for up to
three weeks approximately.
