Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support. When
calling, the following information should be provided:
•
Product name and model
number
•
Product serial number
•
Details of
t
he issue and any conditions under which the issue is occurring
Warranty
If your product does not work properly because of a defect in materials or
workmanship, AVProEdge (referred to as “the warrantor”) will, for the length of the
period indicated as below, (Parts/Labor (10) Years), which starts with the date of original
purchase (“Limited Warranty period”), at its option either (a) repair your product with
new or refurbished parts, or (b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor. During the “Labor” Limited
Warranty period there will be no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must mail-in your product during the warranty
period. This Limited Warranty is extended only to the original purchaser and only covers
product purchased as new. A purchase receipt or other proof of original purchase date is
required for Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an authorized
dealer. AVPro is not liable to honor this warranty if the product has been used in any
application other than that for which it was intended, has been subjected to misuse,
accidental damage, modification or improper installation procedures, unauthorized
repairs or is outside of the warranty period. Please direct any questions or issues you may
have to your local dealer before contacting AVPro.
AC-CX62-AUHD
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