Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support.
When calling, the following information should be provided:
pg.
13
AVProEdge ~ 2222 E52nd Street N Sioux Falls, SD 57104~ 1.877.886.5112 ~ +1.605.274.6055 ~
support@
avproedge
.com
•
Product name and model number
•
Product serial number
•
Details of the issue and any conditions under which the issue is
occurring
Warranty
If your product does not work properly because of a defect in materials or
workmanship,
AVProEdge
(referred to as “the warrantor”) will, for the length
of the period indicated as below, (Parts/Labor (10) Years), which starts with
the date of original purchase (“Limited Warranty period”), at its option either
(a) repair your product with new or refurbished parts, or (b) replace it with a
new or a refurbished product. The decision to repair or replace will be made
by the warrantor. During the “Labor” Limited Warranty period there will be no
charge for labor. During the “Parts” warranty period, there will be no charge
for parts. You must mail-in your product during the warranty period. This
Limited Warranty is extended only to the original purchaser and only covers
product purchased as new. A purchase receipt or other proof of original
purchase date is required for Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an
authorized dealer. AVPro is not liable to honor this warranty if the product has
been used in any application other than that for which it was intended, has
been subjected to misuse, accidental damage, modification or improper
installation procedures, unauthorized repairs or is outside of the warranty
period. Please direct any questions or issues you may have to your local dealer
before contacting AVPro.
