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Avision NETDELIVER @V4800, User Manual

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@V4800 User’s Manual                                  Troubleshooting  6-5 

Clearing a Paper Jam 

1.

 

Press the ADF release button on the ADF front cover and open the 

cover to the left. 

2.

 

Gently pull out the jammed paper. 

3.

 

Close the ADF cover. 

                 

           

 

 

 

 

 

 

 

 

 

 

 

 

ADF Release Button 

ADF Front Cover 

Document 

Summary of Contents for NETDELIVER @V4800

Page 1: ...NetDeliver V4800 User s Manual ...

Page 2: ...ronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of the manufacturer Warranty The information contained in this document s is subject to change without notice The manufacturer makes no warranty of any kind with regard to this material including but not limited to the implied warranties of fitness for a particular purpose The manufacturer shall not...

Page 3: ...oes cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to wh...

Page 4: ...No 20 Creation Road I Science based Industrial Park Hsinchu Taiwan ROC Declare that the product Model Name NetDeliver V4800 Conforms to the following Product Specification Emission EN 50081 1 EN 55022 EN 61000 3 2 EN 61000 3 3 Immunity EN 55024 EN 60950 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 ...

Page 5: ...HERNET CABLE 2 4 CONNECTING THE KEYBOARD CABLE 2 4 CONNECTING THE PRINTER CABLE 2 5 Setting up the ADF auto document feeder 2 6 CONNECTING THE ADF CABLE 2 7 CONNECTING THE POWER AND TURNING ON THE MACHINE 2 7 Setting up Your Network Parameters 2 9 3 Administering 3 1 To Administer via the Control Panel 3 1 To Administer via the V4800 Web Page 3 2 Summary of Administrator Activities 3 3 4 Managing ...

Page 6: ...PY COUNT 5 13 SELECTING PHOTO OR TEXT 5 14 Using the Manual Feed Button 5 15 6 Troubleshooting 6 1 Information Codes Message 6 1 INFORMATION CODES DURING SCANNING AND COPYING 6 1 INFORMATION CODES DURING NETWORKING 6 2 INFORMATION CODES DURING E MAILING 6 3 Clearing a Paper Jam 6 5 Cleaning the ADF 6 6 Replacing the Snap in Pad Module 6 7 Cleaning the Glass 6 9 Frequently Asked Questions and Answe...

Page 7: ...ts Do not install the machine in a humid or dusty place Be sure to use the proper AC power source Only use the AC adapter model name ADP 50ZB made by Delta Electronics Inc included with the machine Using other AC adapters may damage the machine and void the warranty Place the machine securely on an even flat surface Tilted or uneven surfaces may cause mechanical or paper feeding problems Retain th...

Page 8: ...s business users a cost saving way to upgrade office equipments to digital ones and to increase more business to business e Commerce Features E mail Forwarding Connected to an Ethernet network and a SMTP server the V4800 allows you to transmit document s over the internet via e mail With a touch of the e mail button and the selection of your recipients e mail addresses the document s is first scan...

Page 9: ... to manage the address and phone book Simply typing the machine s IP address in the URL field of your browser the V4800 web page will be prompted This web page allows the administrator to create a list of e mail addresses and most important allows the administrator to create password for security purpose ...

Page 10: ...Getting Started 1 4 External View THE FRONT VIEW 1 Document Cover 2 Control Panel 3 Keyboard 1 2 3 ...

Page 11: ... V4800 User s Manual Getting Started 1 5 THE REAR VIEW 1 Document Cover 2 Power Jack 3 ADF Port 4 Printer Port 5 Keyboard Port 6 RJ 45 Network Port 3 4 5 6 1 2 ...

Page 12: ... PANEL u Scaling Area Used to reduce document s down to 25 or enlarge it up to 400 3 1 2 1 Increase scaling in 1 increment 2 Decrease scaling in 1 Decrement 3 Select scaling from the preset percentage u v w x 141 122 115 86 81 93 ...

Page 13: ...unction Keys and others Press to use the Copy function Press to use the email function Press to select an email address from an address book Press to setup the machine Used to cancel previous input Used to move to up down left right Used to move to the left or to delete last input Used to select or activate your command LCD display ...

Page 14: ...and start sending or copying document s Used to show serial number IP address firmware version etc Used to stop sending process or clear previous operation Used to scan and send document s in black and white Used to scan and send document s in color Used to scan and send multi page document on the document glass manually one page by one page ...

Page 15: ...Address 2 Subnet Mask 3 Gateway IP 4 SMTP Server 5 SMTP Port 25 default 6 NTP Server Note requests an IP address you must fill to send e mail from V4800 Explanation of contents 1 IP Address The Internet Protocol IP address assigned to your machine by your network administrator 2 Subnet Mask The net mask address assigned by your network administrator 3 Gateway IP The gateway IP address assigned by ...

Page 16: ... period Each number can be zero to 255 For example 10 1 30 186 could be an IP address 2 SMTP Stands for Simple Mail Transfer Protocol It is the main communication protocol used to send and receive email on the Internet 3 SMTP Port This setting defines the TCP IP port for incoming mail By default this setting uses port 25 that is the Internet standard for receiving SMTP mail If your SMTP server lis...

Page 17: ...ail The document is first scanned and converted into a jpg formatted or a pdf formatted file and then transmitted to a remote recipient as an attachment to an email When you send an email to someone via the V4800 the V4800 uses Simple Mail Transfer Protocol SMTP to transfer your outgoing mail to your SMTP mail server and then to send your mail to the Internet ...

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Page 19: ...o make the best of the V4800 the following configuration is required To send emails from the V4800 TCP IP network A SMTP server To make copies from the V4800 A PCL compliant laser printer If you are not familiar with these terms contact your network administrator to set up the V4800 on your network properly Note ...

Page 20: ...ackage Contents Unpack the box and check its components If there is any item missing contact your dealer immediately Accessories Quick Guide 1 Auto Document Feeder Optional 2 V4800 Main Unit 3 Keyboard 4 Power Cord 5 Power Adapter 1 2 3 4 5 ...

Page 21: ...ock the scan unit Locked Unlocked Note If you need to move your V4800 for repair or any other reason be sure to lock your V4800 before moving To lock your V4800 please do the following 1 Turn off your V4800 2 If the scanning head is not located at the front of the glass turn the V4800 on to return the scanning head to the front of the glass After the scanning head is returned to the home position ...

Page 22: ...ET CABLE 1 Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub 2 Connect the other end to the network port at the back of your V4800 CONNECTING THE KEYBOARD CABLE 1 Connect the cable of the keyboard to the PS2 port at the back of the V4800 ...

Page 23: ...V4800 User s Manual Setting up Your Machine 2 5 CONNECTING THE PRINTER CABLE 1 Connect one end of the printer cable not included to your printer 2 Connect the other end to the printer port of your V4800 ...

Page 24: ...oosely attached to the hinge holes in the purpose to cover your original when it is a few inches high 2 Insert the studs of the ADF cover to the hinge holes on the document glass 3 Raise the ADF Tray to about 45 degrees 4 Pull down the wire leg beneath the ADF Tray 5 Pull out the ADF Tray extension to its full length ADF Wire Legs ADF Tray Extension ADF Tray Stud Document Cover ...

Page 25: ...tach to the document cover to the ADF port at the rear of V4800 CONNECTING THE POWER AND TURNING ON THE MACHINE 1 Press the power switch to the 0 position to turn off the V4800 2 Connect the small end of the power cable to the power port of your V4800 3 Connect the other end to an appropriate power outlet ...

Page 26: ...00 After showing the warming up message the LCD display prompts the Copy ready status present as shown below Note You can leave your V4800 ON at all times since the V4800 is designed with a power saving function If the V4800 is idle for four hours it automatically shuts off the scanning lamp ...

Page 27: ...ill appear in the LCD display 2 Press the Menu button on the Control Panel and select Network Configuration A login dialog appears Enter the password and then Network Configuration message appears Select NTP Server 3 Enter the IP address of NTP server For example 133 100 9 2 4 Select Save Exit to save the setting 5 Press the Menu button and then select General Time Zone 6 Enter local time zone 7 S...

Page 28: ...Select OK button to skip to prompt the Network Configuration screen see below in the LCD display If you have changed the login name and password the new login name and password are required each time you select the Network Configuration or Administrator 1 General 2 Network Configuration 3 Copy 4 E Mail 5 Function Buttons 6 Administrator 8 Information 1 IP Address 2 Subnet Mask 3 Gateway IP 4 SMTP ...

Page 29: ...l in the IP address of your NTP server For your information following IP addresses of the NTP servers can be accessed Simply choose one of them and fill the IP address in the NTP server field on the Network screen Country Host Name IP Address Australia ntp cs mu OZ AU 128 250 36 2 Canada clock uregina ca 142 3 100 2 Swiss swisstime ethz ch 129 132 2 21 Germany ntp0 fau de 131 188 34 75 France cano...

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Page 31: ...ol Panel 1 Press the Menu button on the Control Panel and select Network Configuration A Login screen appears Press the Select OK button to skip and prompt the Network Setting screen as shown below 1 General 2 Network Configuration 3 Copy 4 E Mail 5 Function Buttons 6 Administrator 8 Information 1 IP Address 2 Subnet Mask 3 Gateway IP 4 SMTP Server 5 SMTP Port 6 NTP Server 7 Save Exit 8 Exit The M...

Page 32: ...scape 4 0 4 78 or Microsoft I E 4 0 2 Type the IP address of your V4800 in the URL field of your browser The V4800 web page appears 3 Press the Menu button The following message appears 4 For the contents of each menu please see the subsequent section Summary of Administrator Activities ...

Page 33: ... Choose to save your settings and then exit Exit Exit without saving your changed settings Copy Printer Name PCL printer Paper Type Plain paper Paper Size Choice Letter A4 Legal A3 Save Exit Choose to save your settings and then exit Exit Exit without saving your changed settings E Mail Default Subject Default text for the Subject field in email messages from the V4800 Up to 64 characters are allo...

Page 34: ...harpen the text Choice Yes No Save Exit Choose to save your settings and then exit Exit Exit without saving your changed settings Function Buttons Button 1 6 Set the most frequent cover message for the Fn 1 6 keys in the supplied PS2 keyboard Choice Copy E mail Address Book Menu Email The email address sets for the V4800 Up to 2000 email addresses can be set Menus Add Delete and Modify Group The g...

Page 35: ...rd for the administrator If the administrator wishes to change current password double click Password to prompt Change Password dialog Enter old Password Previous password for the administrator Enter New Password New password for the administrator if the administrator wishes to create a new one Note Up to 8 characters are allowed Retype New Password Confirmation of the new password Login Email Ser...

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Page 37: ...k it is highly recommended that the administrator read this chapter before using the V4800 Managing Your E mail Address Book ADDING EMAIL ADDRESSES To add e mail addresses 1 Start your browser for example Netscape Communicator 4 0 4 78 or Microsoft I E 4 0 2 Type your IP address in the URL field For example http 100 211 9 10 The Avision V4800 web page appears as shown below Note The web page is be...

Page 38: ... the Menu button to prompt the following dialog 4 Press ddress to prompt the Address Book dialog 5 Click Add and a login dialog appears 6 Enter the name and password of the administrator and press Submit A New E mail Address dialog appears ...

Page 39: ... V4800 User s Manual Managing the Address Book 4 3 7 Enter information of your new e mail address and click Continue for the next input or Finish to save and exit ...

Page 40: ...revious section Adding New E mail Addresses to enter the name and password of the Administrator 2 Click Finish to return to the Address book dialog 3 Click the E mail icon and choose the address you want to modify from the list Then click Modify to prompt the Modify E Mail address dialog 4 Modify your address 5 Click Update to save or Cancel to exit ...

Page 41: ...tion Adding New E mail Addresses to enter the name and password of the Administrator 2 Click Finish to return to the Address book dialog 3 Click the E mail icon on the top and choose the addresses you want to delete from the list 4 Click Delete to erase the address A warning message appears to confirm your deletion Click OK to confirm the deletion or Cancel to cancel the deletion ...

Page 42: ...ction Adding New E mail Addresses to enter the name and password of the Administrator 2 Click Finish to return to the ddress Book dialog 2 Click the Group icon and choose Add to prompt the Add A New Group dialog 3 Enter your group name 4 Choose the address from the right side and click Ù to add to the group 5 Click Continue to continue or Finish to save and exit ...

Page 43: ...trator 2 Click Finish to return to the ddress Book dialog 2 Click the Group icon on the top and choose Modify to display the Modify E mail Address dialog 3 Choose one member you want to delete from the group and click the Ú key to delete or insert a new member from the current addresses numbers by choosing the address number on the right side and clicking the Ù key to insert to the group 4 Click U...

Page 44: ...ding New E mail Addresses to enter the name and password of the Administrator 2 Click Finish to return to the ddress Book dialog 2 Click the Group icon and choose the group name you want to delete from the list 3 Click Delete to erase the number A warning message appears to confirm your deletion Click OK to confirm or Cancel to cancel the deletion ...

Page 45: ... takes three simply steps 1 Place your document face down on the document glass 2 Type or select your recipient s destination 3 Press the Mono button or the Color button to send your document s The following sections describe in detail the things you should know and the advanced features on how to send your document s and make copies with the V4800 ...

Page 46: ... THE ADF Before using the ADF please make sure that your paper meets the following specifications Document s can range in size from 6 by 7 inches to 11 69 by 16 5 inches Legal Document s can range in weight from 16 to 28 lbs Document s should be square or rectangular and in good condition not fragile or worn Document s should be free of curl wrinkle tears wet ink or punch holes Document s should b...

Page 47: ... is not torn out 2 If you have multiple pages fan your document s to avoid occasional paper jam The ADF can hold up to 50 pages at one time 3 Place your document s with the text FACE UP in the ADF and make sure that the top of the pages is fed in first 4 Adjust the Paper Guides to center the document s in the ADF Paper Guide ...

Page 48: ...CUMENT S ON THE GLASS 1 Open the document s cover to reveal the glass 2 Place your document s with the text FACE DOWN on the glass and align top of your page near the Arrow mark on the document frame 3 Close the document cover ...

Page 49: ...cting E mail then Fine Resolution or S Fine Resolution Or you can press the F Resolution button on the control panel to enable the default Fine Resolution value 3 Enter your email address manually with the keyboard Or select the email address from the address book via the button and the button 4 Enter your e mail message with the keyboard 5 Press the E Mail button again The Document Size choice ap...

Page 50: ...fax destinations simultaneously 2 If the Enable Security for Email box has been checked you have to enter the password to access the e mail forwarding function 3 If you make a mistake during the process press the key to cancel 4 If you have stopped typing in the From Subject To CC or BCC fields for three minutes the LCD display automatically clears what you have typed 5 Up to 18 lines of text on t...

Page 51: ...MAKING COPIES Before making copies through the control panel please do the following 1 Make sure that your printer supports PCL or Postscript printer language If not please contact your dealer 2 Check if your printer has been properly connected to the V4800 ...

Page 52: ... document s on the glass 2 Press the key to send your document s in black and white Or press the key to send your document s in color The LCD displays the scanning progress Copy 100 Copy OK If you make a mistake during the transmission process press the key to cancel Note ...

Page 53: ...ous brands of laser printers as long as they are PCL compliant it even supports some PostScript printers The supported printer list is as follows Printer Model Canon LBP730 Canon LBP2200 CASIO N5 EPSON 3000C EPSON 8300C EPSON C8000 EPSON ESCPAGE C KYCOREA Mono Printer NEC 2250H OKI C9200 OKI C9400 RICOH NX710 PCL printer More in the future Note For the most updated printer list please visit the Av...

Page 54: ...riginal document 1 Press the Copy button on the panel to prompt the Copy screen 2 Press the p key to enlarge your document in 1 percent increment Or press the key to reduce your document in 1 percent decrement Or press the round button to choose your scaling from preset scaling from 141 122 115 93 whole page 86 81 After you have made your copies the settings you have just made will remain in the L...

Page 55: ...e To change your density 1 Press the Copy button on the panel to prompt the Copy screen 2 Press the key to move your cursor down to the Density field 3 Choose your desired density with the or keys and then press the Select OK button After you have made your copies the settings you have just made will remain in the LCD display for three minutes After three minutes the machine will automatically ret...

Page 56: ...Copy menu and press the Select OK button The Copy menu appears 1 Printer Name 2 Paper Type 3 Paper Size 3 Press the key to scroll down to Paper Size and press the Select OK button to prompt the option i e Letter A4 B5 A3 4 Choose the paper size with the or keys and press the Select OK button After you have made your copies the settings you have just made will remain in the LCD display for three mi...

Page 57: ...crease your copy count 1 Press the Copy button on the Control Panel to prompt the Copy screen 2 Enter your desired copy count with the numeric keypad The LCD display shows the number of your copy count After you have made your copies the settings you have just made will remain in the LCD display for three minutes After three minutes the machine will automatically return to the factory default sett...

Page 58: ...photo or text to get an optimum result To select photo or text 1 Press the Copy button on the Control Panel to prompt the Copy screen 2 Press the key to scroll down to the Text Photo Mixed field 3 Choose your focus with the or keys and then press the Select OK button ...

Page 59: ...Press the e mail button on the Control Panel 3 Enter your From and To address n the E mail screen 4 Press the Mono or Color button to start sending your document 5 When the machine completing scanning your first page the LCD display will guide you to place your next page 6 Place your next page on the document glass then press the Color or Mono button according to the LCD display 7 Press the Manual...

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Page 61: ...Restart your V4800 If the code still appears contact your dealer 10006 Lamp error Restart your V4800 If the code still appears contact your dealer 10007 Lock error 1 Turn off your V4800 2 Find the lock switch underneath the machine and unlock the machine 3 Restart your V4800 If the code still appears contact your dealer 2 3 10008 10009 ADF error ADF paper jam Open the ADF cover and remove the pape...

Page 62: ...The connection failed 20519 The destination address is invalid 20530 Network is down 20531 Network is unreachable 20533 The connection aborted by the server 20534 The connection reset by the server 20540 Connection timed out 20541 The attempt to connect failed 20545 The destination host is not able to reach Type the IP address of the V4800 from another PC in DOSprompt If the V4800 has no response ...

Page 63: ...n 30500 31500 32500 33500 Syntax error command unrecognized Reboot the machine and try again If the error is still there contact your dealer 30501 31501 Syntax error in parameters or arguments 1 Check if the Device Name is valid The Device Name can be found in Menu General 2 Check From address 3 Check To address Contact your network administrator for further help 31503 32503 Bad sequence of comman...

Page 64: ...Check mail box storage allocation 3 Contact your network administrator for further help 31553 Requested action not taken mailbox name not allowed Check To address 32999 Connection broken during data transmission 1 Check network environment 2 Check if file size of the email attachment is larger than the mail box quota ...

Page 65: ...oubleshooting 6 5 Clearing a Paper Jam 1 Press the ADF release button on the ADF front cover and open the cover to the left 2 Gently pull out the jammed paper 3 Close the ADF cover ADF Release Button ADF Front Cover Document ...

Page 66: ...on swab with isopropyl alcohol 95 2 Press down the ADF push button 3 Open the ADF front cover to the left Wipe the feeding rollers by moving the swab from side to side Rotate the rollers forward with your finger and repeat the above cleaning procedures until the rollers are clean Be careful not to snag or damage the pick springs 4 Wipe the pad in the direction from top to bottom Be careful not to ...

Page 67: ... case it is highly recommended to replace the pad module with a new one For ordering the pad module please consult your nearest dealer and follow the procedure below to replace it Disassembling Procedure 1 Press down the ADF release button 2 Open the ADF front cover to the left 3 Press both arms of the ADF snap in pad module inwardly with your fingers to pull out the ADF snap in pad module ADF Pad...

Page 68: ...eshooting 6 8 Assembling Procedure 1 Take out the ADF pad module from the box 2 Press both arms of the ADF snap in pad module inwardly with your two fingers 3 Place it into the holes until it snaps into place ...

Page 69: ...optimum image quality and performance To clean the glass 1 Open the document cover as shown below 2 Dip a soft clean cloth with isopropyl alcohol 95 3 Gently wipe the document glass and the white sheet beneath the document cover to remove the dust or any toner particles 4 Close the document cover The V4800 is now ready for use 1 Document Cover 2 Document Glass 1 2 ...

Page 70: ...SSION Q Can I adjust the image contrast when sending e mails from the V4800 A No when you are sending the image you are unable to adjust the image contrast since it has been optimized Yet your recipient is able to adjust it in an Image Editing software application Q Is it possible to scan and generate multi page documents from the flatbed A Yes please press the Manual Feed button before pressing t...

Page 71: ...ppear Q How to use the function button 1 to 6 from the keyboard provided by Avision A Function buttons 1 to 6 are used store your favorite settings for example your most frequently used copy setting and e mail setting To set your function buttons simply follow these steps Press the Menu button on the Control Panel and then select Function Buttons Function Button 1 Copy or Email in succession and t...

Page 72: ...ur document will be converted and emailed according to the settings of the Function Button 2 Q If the keyboard supplied from Avision is defective can I use another set of keyboard And do the function buttons still work A Yes you can use any other keyboard as long as it is a PS2 type Type characters and numbers as usual However the function buttons and the control keys may not work properly ...

Page 73: ...ers Error Code and its description if any Brand and model name of the Printer connected to the machine Headquarter Avision Inc No 20 Creation Road I Science Based Industrial Park Hsinchu 300 Taiwan ROC TEL 886 3 578 2388 FAX 886 3 577 7017 E MAIL service avision com tw Web Site http www avision com US and Canada Avision Labs Inc 6815 Mowry Ave Newark CA 94560 USA TEL 1 510 739 2369 FAX 1 510 739 6...

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Page 75: ...a Appendix Quick Guide Placing Your Documents For multi page transmission Place your document FACE UP in the ADF Place your documents FACE DOWN on the glass u ...

Page 76: ...c keypad Press the Color button to make color copies Sending Your Document via Emails Press the Mono button to send your document in B W Press the E MAIL button Enter an email address with your keyboard or with the character keypad or press Address Book to select from the list e e g Press the Color button to send your document in color v w ...

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Page 78: ...Transmission Speed Mono ADF A4R 15 PPM 200 dpi Transmission Speed Color ADF A4R 9 PPM 200 dpi Network Connection Yes 10 100 Mbits auto negotiation Networked Workgroup Solution for Stand alone Copy E Mail via Internet Intranet Paper Size Up to A3 Output Format PDF JPEG Postscript PCL CPU 32 bit RISC CPU Memory Size DRAM 16 MB ADF Capacity 50 pages ADF Paper Size 6x7 inch 11 69 x 16 5 inch ADF Paper...

Page 79: ...Network Internet Applications Connectivity Ethernet 10BaseT 100BaseTX auto negotiation with RJ 45 connector Communication Protocol TCP IP SMTP FTP HTTP MIME LDAP File Formats PDF JPEG TIFF Supported Browsers Microsoft IE 4 1 or higher Netscape Navigator 4 0 or higher Configuration Requirement 1 IP address subnet mask 2 Gateway 3 SMTP server Gateway System Capacity E mail Addresses 2000 Group 100 N...

Page 80: ...network LAN The most common form of Ethernet is called 10BaseT which denotes a peak transmission speed of 10 mbps using copper twisted pair cable Gateway An interface that connects two different networks a LAN can be connected to the Internet through some kind of gateway Hub This chunk of hardware is used to network computers together usually over an Ethernet connection It serves as a common wirin...

Page 81: ...OP Post Office Protocol Internet protocol used by your ISP to handle emails for its subscribers A POP account is just a synonym for an email account Protocol A set of rules and conventions that describes the behaviors that computer must follow in order to understand each other Router A piece of equipment which connect two or more networks SMTP Simple Mail Transfer Protocol a main protocol to send ...

Page 82: ...of a Class B network the first two numbers 150 215 represent the Class B network address and the second two numbers 017 009 identify a particular host on this network TCP IP Transmission Control Protocol Internet Protocol a suite of communication protocol that defines the basic working of the Internet In fact TCP IP is the protocol of the Internet because it s the language by which all Internet co...

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