Avision NetDeliver @V1800 User Manual Download Page 58

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@V1800 User’s Manual Troubleshooting 6-1

Troubleshooting

Information Codes/Message

INFORMATION CODES DURING SCANNING AND COPYING

Info

code

Meaning

Action

Page

10001 SRAM

error

Restart your @V1800. (Turn off and on again.)
If the code still appears, contact your dealer.

10002 DRAM

error

Restart your @V1800.
If the code still appears, contact your dealer.

10003,

10004

Lamp
error

Restart your @V1800.
If the code still appears, contact your dealer.

10005 Home

sensor
error

Restart your @V1800.
If the code still appears, contact your dealer.

10006 Lamp

error

Restart your @V1800.
If the code still appears, contact your dealer.

10007 Lock error 1.

Turn off your @V1800.

Find the lock switch underneath the machine
and unlock the machine.

Restart your @V1800.

If the code still appears, contact your dealer.

2-3

10008,

10009

ADF error. ADF paper jam.

Open the ADF cover and remove the paper from the
ADF.
If the code still appears, contact your dealer.

6-2

10201 Z1 access

error

Restart your @V1800.
If the code still appears, contact your dealer

10202 Z1 SRAM

error

Restart your @V1800.
If the code still appears, contact your dealer

Summary of Contents for NetDeliver @V1800

Page 1: ...NetDeliver V1800 User s Manual...

Page 2: ...onic mechanical magnetic optical chemical manual or otherwise without the prior written permission of the manufacturer Warranty The information contained in this document s is subject to change withou...

Page 3: ...ee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off...

Page 4: ...o 20 Creation Road I Science based Industrial Park Hsinchu Taiwan ROC Declare that the product Model Name NetDeliver V1800 Conforms to the following Product Specification Emission EN 50081 1 EN 55022...

Page 5: ...e mail forwarding 1 11 2 SETTING UP YOUR MACHINE 2 1 MINIMUM CONFIGURATION REQUIREMENTS 2 1 CHECKING PACKAGE CONTENTS 2 2 UNLOCKING THE SCAN UNIT 2 3 INSTALLING THE PAPER FEED TRAY 2 4 CONNECTING THE...

Page 6: ...new groups 4 6 Modifying groups 4 7 Deleting groups 4 8 5 OPERATION 5 1 LOADING PAPER 5 2 notice on using the adf 5 2 placing document s in the adf 5 3 placing document s on the glass 5 4 SENDING EMAI...

Page 7: ...JAM 6 5 CLEANING THE ADF 6 6 CLEANING THE GLASS 6 6 CLEANING THE GLASS 6 7 REPLACING THE SNAP IN PAD MODULE 6 8 FREQUENTLY ASKED QUESTIONS AND ANSWERS 6 10 E Mail Transmission 6 10 Copy 6 11 Others 6...

Page 8: ...s Do not install the machine in a humid or dusty place Be sure to use the proper AC power source Only use the AC adapter model name ADP 50ZB made by Delta Electronics Inc included with the machine Usi...

Page 9: ...rease more business to business e Commerce Features E mail Forwarding Connected to an Ethernet network and a SMTP server the V1800 allows you to transmit document s over the internet via email With a...

Page 10: ...way to manage the address book Simply typing the machine s IP address in the URL field of your browser the V1800 web page will be prompted This web page allows the administrator to create a list of e...

Page 11: ...Getting Started 1 4 External View THE FRONT VIEW 1 ADF Front Cover 4 ADF Paper Support 2 LCD display 5 Document s Cover 3 ADF Paper Tray 6 Control Panel 4 1 3 5 6 2...

Page 12: ...V1800 User s Manual Getting Started 1 5 THE REAR VIEW 1 Paper Feed Tray 5 Power Switch 2 ADF Cable 6 Power Jack 3 Keyboard Port 7 ADF Port 4 RJ 45 Network Port 8 Printer Port 5 6 7 8 3 4 1 2...

Page 13: ...Panel u Scaling Area Used to reduce document s down to 25 or enlarge it up to 400 3 1 2 1 Increase scaling in 1 increment 2 Decrease scaling in 1 Decrement 3 Select scaling from the preset percentage...

Page 14: ...unction Keys and others Press to use the Copy function Press to use the email function Press to select an email address from an address book Press to setup the machine Used to cancel previous input Us...

Page 15: ...document s Used to show serial number IP address firmware version etc Used to stop sending process or clear previous operation Stands for Super Fine Used to enhance scanning resolution Used to scan an...

Page 16: ...ormation 1 IP Address 2 Net Mask 3 Gateway IP 4 SMTP Server 5 SMTP Port 25 default 6 DNS Server Note requests an IP address you must fill Explanation of contents 1 IP Address The Internet Protocol IP...

Page 17: ...for Simple Mail Transfer Protocol It is the main communication protocol used to send and receive email on the Internet 3 SMTP Port This setting defines the TCP IP port for incoming mail By default thi...

Page 18: ...il The document is first scanned and converted into a jpeg formatted or a pdf formatted file and then transmitted to a remote recipient as an attachment to an email When you send an email to someone v...

Page 19: ...ents To make the best of the V1800 the following configuration is required To send emails from the V1800 TCP IP network A SMTP server To make copies from the V1800 A laser printer If you are not famil...

Page 20: ...ck its components If there is any item missing contact your dealer immediately 1 Paper Feed Tray 7 ADF Pad 2 Paper Support 8 Power Cord 3 CD User s Manual Quick Guide 9 Paper Stopper 4 V1800 Main Body...

Page 21: ...f you need to move your V1800 for repair or any other reason be sure to lock your V1800 before moving To lock your V1800 please do the following 1 Turn off your V1800 2 If the scanning head is not loc...

Page 22: ...Setting up Your Machine 2 4 Installing the Paper Feed Tray 1 Attach the Paper Support to the Paper Feed Tray 2 Then attach the Paper Feed Tray to the machine Paper Support Paper Feed Tray...

Page 23: ...THE ETHERNET CABLE 1 Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub 2 Connect the other end to the network port at the back of your V1800 CONNECTING THE KEYBOARD...

Page 24: ...nect one end of the printer cable not included to your printer 2 Connect the other end to the printer port of your V1800 CONNECTING THE ADF CABLE Connect the ADF Auto Document Feeder cable attached to...

Page 25: ...position to turn off the V1800 2 Connect the small end of the power cable to the power port of your V1800 3 Connect the other end to an appropriate power outlet 4 Press the power switch to the I posit...

Page 26: ...g up Your Machine 2 8 Note You can leave your V1800 ON at all times since the V1800 is designed with a power saving function If the V1800 is idle for four hours it automatically shuts off the scanning...

Page 27: ...ears Press the Select OK button to skip to prompt the Network Configuration screen see below in the LCD display If you have changed the login name and password the new login name and password are requ...

Page 28: ...ord please press the Menu button and select the Administrator Admin Password and then enter your password Up to 8 characters 3 Please make a note of your new login name and password The new login name...

Page 29: ...1 Press the Menu button on the Control Panel and select Network Configuration A Login screen appears Press the Select OK button to skip and prompt the Network Configuration screen as shown below 1 Ge...

Page 30: ...ess of your V1800 in the URL field of your browser The V1800 web page appears 3 Click on Administrator to prompt the Administrator Login dialog 3 Enter your name and password and click Submit The Sett...

Page 31: ...acters are allowed The default subject is used only when users fail to enter anything in the Subject field in email message from the V1800 B W File Format File format for documents to be sent in black...

Page 32: ...nus Add Delete and Modify Group The group of more than one email address or numbers of fax destination Up to 200 groups can be set Up to 99 e mails or fax destinations can be set in one group Menus Ad...

Page 33: ...New Password New password for the administrator if the administrator wishes to create a new one Note The password is case sensitive and is up to 8 characters are allowed Verification Confirmation of t...

Page 34: ...book it is highly recommended that the administrator read this chapter before using the V1800 Managing Your E mail Address Book ADDING EMAIL ADDRESSES To add e mail addresses 1 Start your browser for...

Page 35: ...ompt the Login dialog 4 Enter the name and password of the administrator and press the Submit button The Administrator screen appears 5 Press ddress to prompt the Address Book dialog 6 Press the E mai...

Page 36: ...V1800 User s Manual Managing the Address Book 4 3 7 Enter a local user s name and password and the email address and click Continue for the next input or Finish to save and exit...

Page 37: ...epeat Step 1 to Step 5 from the previous section Adding E mail Addresses The Address book dialog appears 2 Click the E mail icon and choose the address you want to modify from the list A Modify E mail...

Page 38: ...Step 5 from the previous section Adding E mail Addresses The Address Book dialog appears 2 Click the E mail icon on the top and choose the addresses you want to delete from the list 3 Click Delete to...

Page 39: ...Step 5 from the previous section Adding E mail Addresses The Address book dialog appears 2 Click the Group icon and choose Add to prompt the Add A New Group dialog 3 Enter your group name 4 Choose th...

Page 40: ...ok dialog appears 2 Click the Group icon on the top and choose Modify to display the Modify E mail dialog 3 Choose one member you want to delete from the group and click the key to delete or insert a...

Page 41: ...l Addresses The Address Book dialog appears 2 Click the Group icon and choose the group name you want to delete from the list 3 Click Delete to erase the number A warning message appears to confirm yo...

Page 42: ...takes three simply steps 1 Load your paper either in the ADF or on the glass 2 Type or select your recipient s destination 3 Press the Mono button or the Color button to send your document s The foll...

Page 43: ...Before using the ADF please make sure that your paper meets the following specifications Document s can range in size from 4 5 by 5 5 inches to 8 5 by 14 inches Legal Document s can range in weight f...

Page 44: ...s and is not torn out 2 If you have multiple pages fan your document s to avoid occasional paper jam The ADF can hold up to 25 pages at one time 3 Place your document s with the text FACE UP in the AD...

Page 45: ...OCUMENT S ON THE GLASS 1 Open the document s cover to reveal the glass 2 Place your document s with the text FACE DOWN on the glass and align the document s in the upper right corner of the glass 3 Cl...

Page 46: ...i 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi by pressing the Menu button and selecting E mail then Fine Resolution or S Fine Resolution Or you can press the F Resolution button on the control panel to en...

Page 47: ...box has been checked you have to enter the password to access the e mail forwarding function 3 If you make a mistake during the transmission process press the Stop Clear key to cancel 4 If you have st...

Page 48: ...g Copies BEFORE MAKING COPIES Before making copies through the control panel please do the following 1 Make sure that your printer supports PCL or Postscript printer language 2 Check if your printer h...

Page 49: ...the glass 2 Press the key to send your document s in black and white Or press the key to send your document s in color The LCD displays the scanning progress of the printing of your document s from y...

Page 50: ...ected to various brands of laser printers as long as they are PCL compliant it even supports some PostScript printers The supported printer list is as follows Brand name Model name Tektronix Phase 740...

Page 51: ...iginal document 1 Press the Copy button on the panel to prompt the Copy screen 2 Press the s key to enlarge your document in 1 percent increment Or press the key to reduce your document in 1 percent d...

Page 52: ...ng Density feature To change your density 1 Press the Copy button on the panel to prompt the Copy screen 2 Press the key to move your cursor down to the Density field 3 Choose your desired density wit...

Page 53: ...be changed to Super Fine copy quality To choose your copy quality Press the key to enhance your copy quality The Super Fine button appears with a lit LED After you have made your copies the settings...

Page 54: ...ll down to the Copy menu and press the Select button The Copy menu appears 1 Printer Name 2 Paper Type 3 Paper Size 3 Press the key to scroll down to Paper Size and press the Select button to prompt t...

Page 55: ...ur copy count 1 Press the Copy button on the Control Panel to prompt the Copy screen 2 Enter your desired copy count with the numeric keypad The LCD display shows the number of your copy count After y...

Page 56: ...hange your focus on photo or text 1 Press the Copy button on the Control Panel to prompt the Copy screen 2 Press the key to scroll down to the Text Photo Mixed field 3 Choose your focus with the or ke...

Page 57: ...on the Control Panel 3 Enter your From and To address n the E mail screen 4 Press the Mono or Color button to start sending your document 5 When the machine completing scanning your first page the LC...

Page 58: ...nsor error Restart your V1800 If the code still appears contact your dealer 10006 Lamp error Restart your V1800 If the code still appears contact your dealer 10007 Lock error 1 Turn off your V1800 2 F...

Page 59: ...519 The destination address is invalid 20530 Network is down 20531 Network is unreachable 20533 The connection aborted by the server 20534 The connection reset by the server 20540 Connection timed out...

Page 60: ...ntact your network administrator for further help on mail server s authentication mechanism Turn off the mail server s authentication and try again 30500 31500 32500 33500 Syntax error command unrecog...

Page 61: ...storage allocation 1 Check the To address 2 Check mailbox storage allocation 3 Contact your network administrator for further help 31553 Requested action not taken Mailbox name not allowed Check the T...

Page 62: ...ring a Paper Jam In the event of a paper jam follow the procedures below to remove the paper 1 Gently open the ADF front cover to the left 2 Carefully pull the paper out of the ADF unit 3 Close the AD...

Page 63: ...state 1 Moisten a cotton swab with isopropyl alcohol 95 2 Gently open the ADF front cover Wipe the feeding rollers by moving the swab from side to side Rotate the rollers forward with your finger and...

Page 64: ...ptimum image quality and performance To clean the glass 1 Open the document cover as shown below 2 Dip a soft clean cloth with isopropyl alcohol 95 3 Gently wipe the document glass and the white sheet...

Page 65: ...g In this case it is highly recommended to replace the pad module with a new one For ordering the pad module please consult your nearest dealer and follow the procedure below to replace it Disassembli...

Page 66: ...al Troubleshooting 6 9 Assembling Procedure 1 Take out the ADF pad module from the box 2 Press both arms of the ADF snap in pad module inwardly with your two fingers 3 Place it into the holes until it...

Page 67: ...o adjust it in the Image Editing software application Q Is it possible to scan and generate multi page documents from flatbed A Yes please press the Manual Feed button before pressing the E Mail or Co...

Page 68: ...ss serial number and the firmware version appear Q How to use the function button 1 to 6 from the keyboard provided by Avision A Function button 1 to 6 are used store your favorite settings for exampl...

Page 69: ...simply press the Fn 2 If your previously set function button 2 is E mail setting the E mail screen will appears Press the Go button then your document will be converted and emailed according to the pr...

Page 70: ...rs Error Code and its description if any Brand and model name of the Printer connected to the machine Headquarter Avision Inc No 20 Creation Road I Science Based Industrial Park Hsinchu 300 Taiwan ROC...

Page 71: ...a Appendix Quick Guide Placing Your Documents For multi page transmission Place your document FACE UP in the ADF For single page transmission Place your documents FACE DOWN on the glass 12 u...

Page 72: ...Press the Color button to make color copies Sending Your Document via Emails Press the Mono button to send your document in Black white Press the E Mail button Enter an email address with your keyboar...

Page 73: ...ray Color 200 dpi 8 PPM Copy Speed ADF A4 300 dpi B W 9 PPM Color 1 5 PPM Network Connection Yes 10 100 Mbits auto negotiation Networked Workgroup Solution for Stand alone Copy E Mail via Internet Int...

Page 74: ...BaseT 100BaseTX auto negotiation with RJ 45 connector Communication Protocol TCP IP SMTP FTP HTTP MIME LDAP File Formats PDF JPEG TIFF Supported Browsers Microsoft IE 4 1 or higher Netscape Navigator...

Page 75: ...etwork LAN The most common form of Ethernet is called 10BaseT which denotes a peak transmission speed of 10 mbps using copper twisted pair cable Gateway An interface that connects two different networ...

Page 76: ...P Post Office Protocol Internet protocol used by your ISP to handle emails for its subscribers A POP account is just a synonym for an email account Protocol A set of rules and conventions that describ...

Page 77: ...f a Class B network the first two numbers 150 215 represent the Class B network address and the second two numbers 017 009 identify a particular host on this network TCP IP Transmission Control Protoc...

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