5.2
Frequently asked questions and answers
Q
：
Why does not my scanner turn on?
A
：
The batteries may not enough power or may not be inserted
correctly.
Q
：
The image can not be saved into the memory card while
scanning?
A
：
Make sure you have a microSD
TM
card inserted correctly, and that
it has adequate space
Q
：
Why doesn’t my computer recognize my scanner when it’s
connected via USB cable?
A
：
Make sure the cable connection is correct and secure. Restart the
computer if necessary.
Q
：
Why are my scanned images distorted?
A
：
You may be scanning too fast; scan again at a lower speed.
5-2
