2 Getting started with AMES
Avira GmbH
Avira Managed Email Security - User Guide
4
2
Getting started with AMES
You'll find that once your Avira Partner has set up a license for your domain, the
rest of the configuration is surprisingly easy.
If you don't have an Avira Partner yet, please take a look at the
Avira Partner
Locator
on our website.
2.1
Adding a new domain to AMES
To add a new domain to AMES, please call your Avira Partner. He or she will then
register your details, request a license and add the domain to AMES. You will
receive an
order confirmation
email with details such as
MX records
.
One user will be created (see
catch-all user
) and the
mail delivery
will be set to
the
currently used mail server
. This means, you could go to the next step
without any further configuration and your mail flow will not be interrupted.
2.2
Configuring the DNS server
Normally this is something your partner does for you, but if for some reason you
need to do this yourself, we'll guide you in the process.
To activate the scanning and filtering of incoming emails, you have to change the
MX-settings
in the DNS server for the domain. The correct records are in the
order confirmation, emailed to your partner.
Example of an email to your domain registrar:
Dear Registrar,
Please change the MX records of our domain www.demo.domain to:
10 mx1.c01.avira.com
20 mx2.c01.avira.com
Please make sure that our old MX records are completely removed.
Thanks in advance.
Kind regards,
Demo Customer
N
OTE
:
Make sure there is no MX-record with a priority below 10; otherwise emails from
your organization will not be scanned and filtered by AMES.
N
OTE
:
Depending on the Time-To-Live (TTL) settings of your MX records, it might take
up to 24 hours before DNS changes become active.
After directing the MX record to Avira, the managed service is active and will scan
and filter the emails. The filtered and scanned emails will be delivered to the
regular mailbox.
