AVIRA MANAGED EMAIL SECURITY, User Manual

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3 Changing settings for your AMES domains
Avira GmbH Avira Managed Email Security - User Guide 12
mark the subject of filtered emails with
******[CF]*******
in your inbox;
or select Remove , if filtered emails should be deleted immediately.
Press Save to save the settings.
Managing the quarantine
To open the quarantine, select a
User
then go to the
Quarantine
tab.
AMES has three different quarantines, for different types of filtering. The basic
principles of operation are the same.
Virus
quarantine
Here you will find all emails with virus signatures. You can either select emails to
remove, or to release. Emails older than 14 days will be removed automatically.
W
ARNING
:
If you doubt whether a specific email contains a virus, do not release it. The
virus filtering in AMES is almost never wrong.
Spam
quarantine
The spam quarantine is where all spam is stored. You can completely rely on AMES
default settings, but if needed, you can customize them.
N
OTE
:
If you set the spam filter too high, your spam quarantine could also intercept
ham
.
'Ham' is email falsely identified as spam. If you get ham in your quarantine, or receive
emails falsely tagged as spam in your email client, you might want to check the Advanced
settings of the
SpamFilter .
To release emails from the quarantine, click
Release
, which will deliver only the
selected email, or Release and remember as Not Spam , which releases the email
and will no longer recognize emails from this sender as spam. Note, that this last
option will reduce the effectiveness of the spam filtering.
You can also choose to delete specific emails, or delete all messages in the
quarantine. AMES will automatically delete spam after 30 days.
Content
Filter
quarantine
In the ContentFilter quarantine you will find all blocked emails, based on size,
attachment or your own customized rules. You can choose between releasing or
deleting these messages. AMES will automatically delete content-blocked emails
after 30 days.
Adjusting the filters
If you'd like to adjust the spam-filter and/or content-filter, please select a
User
, go