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5.4 Keyboard parameters 

 

Protocol: X                             

Baud rate: X 

Current control protocol and baud rate 

Camera query 

Camera protocol: 001 

Protocol 

Corresponding protocol 

Baud rate 

Corresponding baud rate 

System query 

Model number: XXXXXXXX 

10 digits max 

Serial number: XXXXXXXX 

8-digit serial number on camera 

Device number: XX 

2-digit keyboard ID number 

Keyboard lock: ON/OFF 

Display the current keyboard lock setting 

Sound: ON/OFF 

Display  the  current  button  sound  prompt 

setting 

 

 

6. Trouble shooting                                     

 

Issue 

Analysis 

Solution 

PTZ cameras 

not responsive   

Check cable connections 

Check and secure all connecting cables 

Check the correspondence of camera 

protocol and baud rate settings if 

matching with KBD 

change the protocol and baud accordingly, to 

let camera and KBD to match each other     

or restore the KBD default settings and change 

the camera settings accordingly 

Check the PTZ indicator light when 

move the controller 

If PTZ indicator light flashing, check other 

possibilities; 

PTZ indicator light is not flashing, check the 

cable connections. If the connection is normal, 

please contact AViPAS for repairing. Send 

email t

[email protected]

   

PTZ camera not 

fully response   

Not fully functional on PTZ camera   

If using other brand name PTZ camera, cannot 

guarantee fully compatible   

Cameras move 

together   

Check camera address (camera ID) 

setting 

Check if the address numbers of the cameras 

(those moving together) are the same. Set 

identical address to each camera 

Note: you need to reboot the camera after 

changing settings 

Forgot password    Press and hold 

SETUP

to enter the system settings menu. Reset the password. 

 

Summary of Contents for AV-3104SE

Page 1: ...Model AV 3104SE 4D Serial Joystick Keyboard Controller User Manual V1 0 English Please read this user manual thoroughly before using www avipas com ...

Page 2: ...ifications 4 4 Controller Operations 5 4 1 Keyboard 5 4 2 LCD screen display 5 4 3 Joystick control 6 5 Keyboard Setups 6 5 1 PTZ setup 6 5 2 System setup 7 5 2 1 Password setting 8 5 2 2 Restore factory settings 8 5 3 Keyboard menu 8 5 4 Keyboard parameters 9 6 Trouble shooting 9 7 Maintenance Service Terms 10 7 1 Warranty 10 7 2 Repair 10 ...

Page 3: ...LCO D PELCO P and VISCA protocols 4D joystick for Pan Tilt Zoom Lock unlock PTZ movements Variable speed control of Pan Tilt Zoom and Focus Auto Manual for Focus and Exposure Selectable button sound on off Presets save recall and clear OSD on screen menu display ON OFF button BLC Backlight compensation ON OFF button Max communication distance is up to 3940ft 1200m w 0 5mm twisted pair cable 1 3 It...

Page 4: ...n with the camera Please refer to the table below RS422 KB controller Camera Ta RXD IN Tb RXD IN Ra TXD IN Rb TXD IN RS485 KB controller Camera Ta RS485 Tb RS485 3 Ground Ground G Signal control line to ground 4 PW Power indicator light The light is in steady red when keyboard is working 5 TXD Sending data indicator light Flashing in green when the unit is sending data 6 RXD Receiving data indicat...

Page 5: ...LCO 7 via VISCA Recommended max cable distance RS 232 50 feet 15 Meters RS 485 3 937 feet 1200 Meters RS 422 3 937 feet 1200 Meters Display Backlight LCD screen Input voltage DC12V 10 Power consumption 6W max Working Temperature 10 50 Working Humidity 90 RH No frosting Net weight 5 5LB Dimension 13 7 4 inch 320 179 3 106 4mm Note 4D joystick for Pan Tilt Zoom twist and Lock unlock PTZ movement The...

Page 6: ...LL PRESET Call preset to call a preset position use key combination CALL PRESET number keys 0 255 ENTER AE AAE Auto aperture Aperture priority when choose Aperture priority aperture adjustment is done by OPEN CLOSE BLC ON OFF Back light compensation on off MENU ON OFF keyboard controller menu on off HOME HOME position RESET Pan tilt position reset CLR Clear current input 0 9 Number keys ENTER Conf...

Page 7: ...target device decoder or camera Use with key combination number keys 0 255 ENTER SET ID Set ID press and hold the button for 3sec to set the cascading camera protocol address 4 2 LCD screen display All operations will be displayed on the LCD screen If there is no operation or movement for 30 sec the controller will enter the power saving mode with the lowest backlight with the current status displ...

Page 8: ...h an address of 0 255 will be set to the same protocol and baud rate 5 2 System setup System setup includes Change password Restore factory setting Indicate sound switch setting Keyboard ID Keyboard lock switch setting 5 2 1 Password setting Press and hold SETUP for 3 seconds under normal working mode then follow the steps below Press 2 8 Press Enter Move joystick downward to choose the right prot...

Page 9: ...u PTZ Setup Camera address 0 255 to be set Protocol PELCO D PELCO P VISACA Baud Rate 2400 4800 9600 19200 Camera address 0 255 uniform settings for all devices Same as above SYSTEM Setup SET PASSWORD OLD PW old password 4 digits NEW PW new password 4 digits AGAIN PW confirm change 4 digits LOAD DEFAU Restore factory setting Confirm Press ENTER to confirm Press ESC to exit SYSTEM Setup SOUND SETUP ...

Page 10: ...he protocol and baud accordingly to let camera and KBD to match each other or restore the KBD default settings and change the camera settings accordingly Check the PTZ indicator light when move the controller If PTZ indicator light flashing check other possibilities PTZ indicator light is not flashing check the cable connections If the connection is normal please contact AViPAS for repairing Send ...

Page 11: ...red by warranty This warranty does NOT cover any problem or damage resulting from unauthorized repair or disassembly Our company does offer repair services to out of warranty products Please notice that service fees will be charged For the defected products if it s still under warranty please fill out the warranty form with all the information needed describing the problems in detail Customers may...

Page 12: ...belongs to our corporation cannot be cloned copied or translated without the permission of the company Product specifications and information which were referred to in this document are for reference only We may alter the content at any time and without prior notice ...

Page 13: ...12 Ver 2021 12 8 EN Contact Details AViPAS Inc Address 1700 Wyatt Drive Suite 3 Santa Clara CA 95054 Phone 1 844 228 4727 Fax 408 228 8438 Email info avipas com Website www avipas com ...

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