UNIVERSAL CONNECTED CONTACTOR
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G - TECHNICAL AND LEGAL INFORMATION
3 - WARRANTY
• This product is guaranteed for parts and labour
for 2 years from the date of purchase. Proof of
purchase must be retained for the duration of
the warranty period.
• The warranty does not cover damage caused
by negligence, knocks, or accidents. The parts
of this product must not be opened or repaired
by any persons not employed by Avidsen. The
warranty will be void if the device is tampered
with.
• SmartHome France undertakes to keep a stock
of spare parts for this product throughout the
contractual warranty period.
4 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
urge you to contact one of our specialists who
will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification. If the problem is caused by
the product itself, the technician will give you
an RMA number so that you can return the
unit to the shop. Without this RMA number, the
shop may refuse to exchange the product.
Contact our after sales service team technicians:
0,35 € / min
0 892 701 369
Monday to Friday, 9pm to 12pm, and 2pm to 6pm.
5 - PRODUCT RETURNS - AFTER SALES
SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to
be returned to our customer service centre,
you can check the progress of the work
on our website at the following address:
https://www.avidsen.com/nos-services
6 - EC DECLARATION OF CONFORMITY
Alexandre Chaverot, CEO, declare, under my sole
responsibility that the abovementioned product
complies with the RED 2014/53/EU directive. Its
conformity has been assessed pursuant to the
applicable standards in force:
EN 300 328 V2.2.2
EN 62311:2008
EN 60669-2-1:2004 + A1:2009 + A12:2010
EN 301 489-1 V2.2.3
EN 301 489-17 V3.2.2
Drafted in Tours on 10/06/2022
Alexandre Chaverot, CEO
