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Avery Dennison SNAP 500, Operator'S And Service Manual

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Avery Dennison SNAP 500 Operator'S And Service Manual Download Page 11

User’s Manual—SNAP™ 500 Gen 1 and Gen 2 

11

 

Classification: Avery Dennison - Public 

 

The printer has been designed to be as safe as possible. However, there 
are moving parts during the normal operation of the printer. Obey all 
warning labels and safety instructions during operation. 

 

 

 

CAUTION: The SNAP 500 printer has some pinch points 
which have safeguards design in.  AVERY DENNISION 
strongly recommends that you do not modify or bypass 
these safeguards.   

CAUTION: Danger of explosion if battery is incorrectly 
replaced.  Return product to Avery Dennison for proper 
replacement and disposal.  Call 1 

– 800 – 543 – 6650 

Warning: 

There are hazardous moving parts at the 

print head station

.  Keep hair, loose garments, jewelry 

and fingers away. 

 

 

 

 

Summary of Contents for SNAP 500

Page 1: ... and Service Manual Avery Dennison SNAPTM 500 Thermal Printer Gen 1 and Gen 2 300dpi 2 1 2 0 1 1 1 0 600dpi 1 1 2 1 Gen 1 2 heads Gen 2 1 2 or 3 heads 05631398 Rev 5 2 02 17 Original Instructions 2017 Avery Dennison Corp All rights reserved 028028 ...

Page 2: ...wo conditions 1 this device may not cause harmful interference and 2 this device must accept any interference that may cause undesired operations This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le material broilleur du Canada ...

Page 3: ...User s Manual SNAP 500 Gen 1 and Gen 2 Classification Avery Dennison Public ...

Page 4: ...3 5 2 Attaching the Unwind Assembly 22 3 5 3 Mains Disconnect 22 3 5 4 Installing the Power Cord 23 3 6 Communications Cable Installation 24 3 6 1 Serial Cable 24 3 6 2 USB Cable 24 3 7 Networking Setup 25 3 7 1 BIOS settings 25 3 7 2 Connecting the networking cable 25 3 7 3 Setting the Printer IP Address 26 3 8 PCMate Platinum Software Installation 27 3 9 Printing a Test Label 27 3 9 1 Loading Su...

Page 5: ... 5 3 2 Changing Printer Settings in PCMate 51 5 3 3 Print Cut Adjust Tab 52 5 3 4 Selecting the Printer Language 53 5 3 5 Setting the Date and Time 53 5 3 6 Enabling or Disabling the Cutter 54 5 3 7 Selecting the Print Speed 54 5 3 8 Selecting the Flagging Mode 55 5 3 9 Selecting the Sense Mark Type 55 5 3 10 Setting the Default Transfer Type 55 5 3 11 Viewing the Life Counts 56 5 3 12 Firmware Ve...

Page 6: ...out using D2Comm 74 8 4 Performing the Upgrade 75 8 4 1 Unzipping the file 75 8 4 2 Upgrading through PCMate 76 8 4 3 Upgrading through USB Flash Drive 79 8 4 4 Upgrading through the Webserver 79 9 0 ELECTRICAL TROUBLESHOOTING 83 9 1 Power Up Sign On Communications 83 9 2 Tape Ink Advance 86 9 3 Print 87 9 4 Cut Stack 89 9 5 Printer Errors 90 10 0 MECHANICAL TROUBLESHOOTING 94 10 1 Tape 94 10 2 In...

Page 7: ...13 8 Swing Arm Assembly Gen 2 123 13 9 Ink Unwind Rewind Assembly Gen 1 124 13 10 Ink Unwind Rewind Arbor Assembly Gen 2 125 13 11 Ink Unwind Motor Assembly Gen 2 126 13 12 Feed Drive Train Assembly Gen 1 127 13 13 Feed Assembly Gen 2 128 13 14 Knife Drive Nip Roller Assembly Gen 1 129 13 15 Drive Assembly Gen 2 130 13 16 Knife Assembly Gen 2 131 13 17 Nip Roller Assembly Gen 2 132 13 18 Short Fee...

Page 8: ......

Page 9: ... headed machine for printing on both sides of the label SNAP 500 Gen 2 is a 1 2 or 3 headed machine It always has locations for 3 heads even if there the printer does not have all 3 heads This is how to tell the two machines apart This manual covers all head configurations for both generations Throughout this manual a system of NOTES CAUTIONS and WARNINGS identify key information to ensure your pe...

Page 10: ...d cause the product to overheat Turn off the printer and disconnect the power cord before servicing the printer Operators should read and understand the Operators manual before operating the printer If the printer operates improperly or fails to respond to commands turn the printer off using the power switch If the problem continues to occur obtain service for the printer The AC mains supply for t...

Page 11: ...s during operation CAUTION The SNAP 500 printer has some pinch points which have safeguards design in AVERY DENNISION strongly recommends that you do not modify or bypass these safeguards CAUTION Danger of explosion if battery is incorrectly replaced Return product to Avery Dennison for proper replacement and disposal Call 1 800 543 6650 Warning There are hazardous moving parts at the print head s...

Page 12: ...ly 72 wide x 30 deep x 32 high 1 8 m x 76 cm x 81 cm The host PC if used and any printer options will increase the required area AVERY DENNISON recommends using an industrial type worktable Refer to Figure 1 below The SNAP 500 printer is designed for easy operator accessibility to the printer controls and components Select your SNAP 500 printer s location that optimizes product flow and operator c...

Page 13: ...ftware supports the new virtual control panel feature when using the SNAP 500 printer PCMate features higher communication speeds of the SNAP 500 Finally it can deliver firmware upgrades from the Internet NOTE PCMate Platinum requires the following minimum system IBM PC or Compatible Microsoft Windows XP 7 or later check for latest version of Windows At least 2 Gigabytes of RAM At least 10 Gigabyt...

Page 14: ... away 3 2 Receiving The SNAP 500 printer shipping carton weighs 75 pounds 34 Kg The carton is large and specially made to protect the printer It may be awkward or difficult to move by hand to its installation location CAUTION Do not remove the printer from the carton or unpack in the shipping receiving department Move the carton to the installation location Move the SNAP 500 printer with a forklif...

Page 15: ... plastic to protect the printer from the packing material and moisture 6 It requires 2 people to remove the printer from the carton and place on the workstation Figure B 7 Lift the outer packing sleeve from the base see Figure B above 8 Unpack the unwind arbor from its box and place it on the workstation table next to the printer Refer to Section 3 5 2 Attaching the Unwind Assembly Refer to Sectio...

Page 16: ...ious damage or if any missing items contact AVERY DENNISON for further instructions In the U S A call 937 865 2123 select option for Customer Service Outside the U S A please contact your local AVERY DENNISON supplier CAUTION Each customer must take responsibility to ensure the workstation created for the SNAP 500 printer meets the recommended requirements to ensure optimal operation of the printe...

Page 17: ...p down box and look in the appropriate section on the page for the following PCMate Platinum software Instructional Video SNAP 500 Printer User s Manual 3 3 4 Disassembly and Disposal 1 No special steps are needed to decommission the printer 2 Remove stock and ink and disconnect the power cord and communication cable s 3 Dispose of the printer in accordance with local laws and ordinances ...

Page 18: ...ust the Tape Arbor to accommodate tapes ranging from inch 2 inches 12 7 mm 57 2 mm wide The arbor auto centers the tape through the printer Metal fingers extend to hold the supply roll in place This allows back tension which keeps the tape centered through the printer The Stock Web Guide guides the stock through the printer and is adjusted by rotating the black knob The Upper and Lower Print Stati...

Page 19: ...ct may cause radio interference in which case the user may be required to take adequate measures 3 4 2 Printer Configurations The Snap 500 comes in 4 configurations the 2 print heads over 1 print head 2 over 0 1 over 1 and the 1 over 0 Each of these configurations is described below 2 over 1 The Snap 500 2 over 1 features two print heads over 1 lower print head capable of printing a two sided labe...

Page 20: ... Public Print head retainers mounted to print heads and print head brackets are also different between the two generations They are not interchangeable See differences in pictures below Figure 3A Print Heads and Retainers GEN 1 GEN2 Figure 3B Print Head Brackets GEN 1 GEN2 ...

Page 21: ...he stacker should go under the Nip Roller Striper Plate NOTE Be sure to slide the top of the stacker behind the Nip Roller stripping plate 3 Connect the stacker interface cable extending from the bottom of the stacker assembly into the larger connector on the right side of the printer Rotating the connector and applying light pressure inward will help engage the connectors 4 Cycle power on the pri...

Page 22: ...ssembly shaft and receiving shaft and insert provided Philips head sem screw and tighten 3 5 3 Mains Disconnect WARNING Before connecting and powering on the printer you must check to be sure the mains line voltage is 100 240VAC 50 60Hz single phase There are no main fuses on the SNAP 500 printer The line cord is the printer s mains disconnect device 1 Look at the line voltage level shown on the b...

Page 23: ... the power cord WARNING Attempting to open the AC power entry with the AC power cord already inserted will damage the AC entry Figure 5 Right Side of Printer Rear View 3 5 4 Installing the Power Cord A quick disconnect power cord is shipped with each 115V printer The cord for 115V printers will use the standard three prong plug used in the U S A If a power cord is not supplied with your printer an...

Page 24: ...l Cable Locate the communication cable connectors on the backside of the printer see Figure 6 Plug in the serial cable connection to the serial port The default serial port setup in the printer is 115 200 baud no parity 8 data bits 1 stop bit Figure 6 Rear View of the Printer 3 6 2 USB Cable Use either the USB option card if higher download speeds are required for the extra expense of the option o...

Page 25: ...er 3 7 1 BIOS settings The Advantech motherboard requires no updates to the BIOS BCM motherboard requires the following updates to use the Ethernet port on the printer s motherboard Connect a video monitor to the video port and a keyboard to the PS 2 connector on the printer Restart the printer and press the DEL key to cause the printer to enter the CMOS Setup Utility Arrow down to Integrated Peri...

Page 26: ...twork 3 Find the DHCP address by printing a Network ID Test Label Press and hold the Voice Button until the printer says Press Start for Test Patterns Press the Start Button Press the Voice Button until you hear Press Start for Custom Test Pattern 1 Ensure only the top printhead is open Press the Start Button Find the IP address on the resulting label 4 Use a browser such as Internet Explorer and ...

Page 27: ...to create designs for the SNAP 500 printer as well as all other AVERY DENNISON printers 3 9 Printing a Test Label 3 9 1 Loading Supplies Before you can print a test label the printer must be loaded with tape and ink Refer to section 4 1 for instructions on loading the tape and ink 3 9 2 Turning the Printer on 1 Turn the power switch on The power switch is located on the back of the printer just ab...

Page 28: ...tern Press the Start button then go to step 3 If you want to print Custom Test Pattern 1 press the Voice button The printer will say Press Start for Custom Test Pattern 1 If you want to print this pattern Press the Start button then go to step 3 If you want to print Custom Test Pattern 2 press the Voice button The printer will say Press Start for Custom Test Pattern 2 If you want this test pattern...

Page 29: ...TE Only use the white plastic cores on the SNAP printers If you have a black plastic core they are design for the Avery Dennison 9800 series or the ADTP printers 4 1 1 Installing Ink to the Top Ink Supply Station s 1 Install an empty ink core on the upper ink rewind arbor Ensure the core is the same width as the core of the ink being used NOTE The empty ink core should be the same width as the ink...

Page 30: ...t in poor print quality 2 Remove the plastic packaging around the roll of ink and install it on the ink supply arbor Ensure that the leading edge is pointing toward the Tape Arbor NOTE For best results leave the ink roll wrapped in plastic until you are ready to use it in the printer 3 Open the print roller See Figure 8 4 Pull the ink down and to the right beneath the turn bar between the upper pr...

Page 31: ...ader onto the rewind core until it sticks to the core b If you are installing a partially used roll of ink you must first attach a small piece of transparent tape to the leading end of the ink roll Then tape the end to the ink on the rewind core 5 Wind the core for several turns to make sure the ink tracks flat as it is pulled through the printer 6 To remove an ink core from the arbor depress the ...

Page 32: ...terclockwise turns will narrow the web guides Adjust so that the guides are just touching the edges of the tape If your SNAP 500 printer has the Mini Web Guide Adapter installed please refer to Appendix 10 4 The Upper and Lower Print Stations on the SNAP 500 printer are stationary The rollers swing open and closed for threading and printing These rollers are held in position for printing with latc...

Page 33: ... hold the supply roll in place on Gen 1 Counter Clockwise on Gen 2 7 With all print rollers in the open position pull the stock from the top of the supply roll Figure 9 Tape Supply Though Print Stations Gen 2 shown 8 Pull the roll of stock to the right of the Stock web Guide 9 Continue threading the stock between the print rollers and print heads through the Feed Roller and up to the Auxiliary fee...

Page 34: ...igure 10 Tape Supply through Knife and Stacker Gen 2 shown 4 1 4 Butt Splice CAUTION To prevent damage to the print head do not use butt splices The SNAP 500 printer is designed to allow for fast frequent changing and loading of tape and supplies We recommend re threading the tape rather than to using a butt splice If you determine that splicing is faster for threading tape the ends of the stock t...

Page 35: ...User s Manual SNAP 500 Gen 1 and Gen 2 35 Classification Avery Dennison Public 4 1 5 Threading Diagrams Gen 1 SNAP 500 1 over 1 Gen 1 4 1 6 Threading Diagrams Gen 2 Snap 500 2 over 1 ...

Page 36: ...36 User s Manual SNAP 500 Gen 1 and Gen 2 Classification Avery Dennison Public Snap 500 2 over 0 Snap 500 1 over 1 Gen 2 Snap 500 1 over 0 ...

Page 37: ...top Button starts printing If the printer is running pressing the Start Stop Button stops printing If the printer is sitting idle with no batches and print arbors released pressing the Start Stop Button and holding will advance supply material through the feed without turning the ink This is especially helpful with threading LokPrint oven accessory The Ready Light is a green light that indicates t...

Page 38: ...he first time or after certain errors the printer will create a leader The leader is a longer piece of material that comes out of the printer The printer is not sure what is on this material so it starts over It may be blank or may have some partially printed labels These labels are not usable The printer automatically makes up these labels are part of the print batch Grab the leader as it comes o...

Page 39: ... is some other problem with the printer There are two ways to determine what the problem is 1 Press the Voice button A message will play that describes the problem 2 The problem will be displayed in the Printer Status box on the Virtual Control Panel in PCMate Platinum Correct the problem and press the Start Stop Button to start printing again NOTE If the error condition no longer exists the print...

Page 40: ...ensor cannot be moved from the center position A contrast sensor option will detect a colored sense mark on the top surface of a colored tape Mounted on the left hand post that holds the web guide It is movable across the web See Appendix 10 5 A hole sensor is an option This sensor will detect a hole or slot either centered on the stock or from the inboard edge of the stock See Appendix 10 6 4 4 1...

Page 41: ... the Option Menu System you can get out by pressing and holding the Voice button until the printer says Returning to print mode Use the Start Stop and Voice buttons to move through the Option Menu System Each time you press a key a voice message will follow or the machine will initiate or stop an action Regardless of which of the three functions you want to select in the Option Menu System you sel...

Page 42: ...est format in a very large quantity You must manually start and stop the printing to make any necessary adjustments and to end the test run Printing Narrow Test Patten 1 To run a test label press and hold the Voice button about two seconds The voice message will say Press Start for Test Pattern 2 Press the Start Stop Button The voice message will say Press Start for Narrow Test Pattern 3 Press the...

Page 43: ...e Start Stop button The machine will begin printing Wide Test Pattern 5 To stop printing the test labels press the Start Stop button The Data light will remain on Make any necessary adjustments and press Start Stop to resume printing the test labels 6 Once satisfied with the test label press either the Start Stop or Voice button to stop the test run The Data light will remain on 7 Press and hold t...

Page 44: ...volume at which your machine is set Level 3 1 Press and hold the Voice button longer than two seconds to activate the Option Menu System Press Start for Test Pattern 2 Press the Voice button Press Start to Set Volume 3 Press the Start Stop button Press Start for Volume Level 3 4 Press the Voice button Press Start for Volume Level 4 5 Press the Voice button Press Start for Volume Level 5 6 Press th...

Page 45: ...ss density 5 1 1 Adjusting Print Head Pressure Each print head has two print head pressure buttons see Figure 13 Adjust print head pressure as follows CAUTION For extended print head life use the lighter print pressure setting whenever possible 1 Decrease print head pressure use a flat blade screwdriver to depress both buttons and turn them turn 90 degrees counterclockwise until they are in the up...

Page 46: ...ity rotate the contrast knob counterclockwise You can manually rotate the contrast knob 270 degrees At maximum value the print will not become any darker In fact it may actually begin to get lighter See Appendix 10 2 for more help in determining settings for tape ink combinations not found in PCMate CAUTION For extended print head life use the lowest print contrast the produces acceptable print qu...

Page 47: ... the back wall of the stacker just behind the back corner of the label where it comes out of the nip rollers The stacker mount bracket has a thumbscrew that locks the stacker in position and stiffens the mounting Adjusting the stacker angle see section 4 2 3 will move the position of the back wall If you adjust the stacker angle be sure to readjust the stacker position 5 2 2 Stacker Angle The angl...

Page 48: ...nt is a pin you pull and adjust the platform in 1 of the 2 allowable positions a The label stop helps position the labels in the stack The label stop is magnetic Place a cut label on the stacker platform and slide it into the back corner b Move the label stop to within 1 8 inch 3 mm of the end of the label Figure 15A Stacker Platform Angle Adjustment 5 2 4 Height of Stack Stacker Sensor The stacke...

Page 49: ...nt to help guide and control labels into the stacker The brush should contact the material as it exits the nip rollers The static brush should be maintained in good condition for the best stacking In general a light pressure is sufficient to stack well but long feeds will require slightly more pressure Keep the static brush parallel to the nip roller mount bracket Stacker Sensor Static Brush ...

Page 50: ... Virtual Control Panel If more than one printer is connected select the printer of interest from the Printer Selection Box The VCP has controls and lights that simulate the printer s control panel that work the same way With no Voice Button messages are displayed in the Printer Status box Start and stop the printer with the Start Stop button The Printer Status boxes show the Batch ID quantity and ...

Page 51: ...ttings in PCMate Click on the Show Settings button on the VCP to bring up the Printer Settings Window Figure 22a Virtual Control Panel with Show Setting Window Firmware 3 35 and below Figure 22b Virtual Control Panel Firmware 3 36 and above showing the adjustments available across the width of the printer ...

Page 52: ...lation to the cut one print adjustment for each print station Use the Narrow Test Pattern to set the print adjust The test pattern has a line printed across the tape that is 1 from the cut Run a few labels and measure the distance from the cut to the line Then increase the print adjustment value to move the print to the right or decrease the print adjustment value to move the print to the left Eac...

Page 53: ...x to drop down a list of available languages Click on the desired language Then click on Apply or Close to activate the selected language Selecting the printer language does not change the PCMate Platinum language See the PCMate Platinum manual for information about changing languages 5 3 5 Setting the Date and Time The SNAP 500 printer has a built in clock and calendar You may change the date and...

Page 54: ... useful if you have formats that were designed for other AVERY DENNISON printers In the Virtual Control Panel select the Options tab Click on the arrow in the Print Speed box to drop down a menu of print speed choices Click on the desired choice and click on Apply or Close to set the print speed The available choices are Format use the print speed specified in the format If the print speed does no...

Page 55: ...lable selections are Format use the sense mark type specified in the format Top Reflective Bottom Reflective Contrast selects the sensor type Disabled ignores the sense mark This is useful when designing a format using blank tape to avoid wasting the more expensive pre printed tape The printer does not detect whether the Bottom Reflective or Contrast Sensor is installed If you select a sensor type...

Page 56: ...the Virtual Control Panel the Life Counts can be found in the Versions History tab To reset the resettable label counter click on the Reset button 5 3 12 Firmware Version Check the version of the firmware install by clicking on the Versions History tab and noting the Software Version box listed Use this to verify the firmware version before upgrading Printer ID is the printer serial number Actual ...

Page 57: ...ions in order to remove the wrinkles Too little tension will make more wrinkles Too much tension will break the ink ribbons Tracking issues through the printer can be helped by adjusting the Stock Arbor tension 5 3 14 Other information on VCP Print Test Designs no purpose Files lists files stored on the printer This can help determine in the printer has a font installed Diagnostics Test various pr...

Page 58: ...printer remotely See section 3 7 for instructions on connecting a printer to the network 5 4 1 Viewing and Changing the Printer Settings Access the web server by opening a browser on any computer connected to the network Enter the printer s IP address in the address bar and press Enter The following window will appear The values shown are the current printer settings To change the settings click t...

Page 59: ...g the DHCP Address to a Static Address Once you know the DHCP address open a browser Internet Explorer Firefox etc on any computer connected to the network In the address bar enter the DHCP address and press Enter The following window will appear Click on the Network button The following window will appear The DHCP address is shown in the IP Address box and the mode is DHCP Enter the static IP add...

Page 60: ...n the keyboard You have about a second to do this 3 A window will appear asking for a password Type IP and press the Enter key 4 A list of commands will appear Refresh the list by entering a question mark 5 Make sure TCPIP is enabled Type TCPIP Enter If TCPIP is disabled enter TCPIP ENABLE Enter 6 Enter IP and the address e g IP 198 1 63 123 Enter 7 Type Exit Enter Wait for the printer to complete...

Page 61: ...ter two to four hours of continuous usage wipe the print heads with alcohol and a cotton pad or cloth After eight hours of continuous operation conduct a more vigorous cleaning Use alcohol and a Velcro cleaning pad such as those supplied with each new print head 6 1 1 Handling Techniques Static discharge can easily damage thermal print heads To avoid a static discharge follow these procedures 1 Ke...

Page 62: ... anything abrasive to the print head 4 Never using anything metallic on or near the print head 6 1 2 Cleaning Procedures CAUTION AVERY DENNISON recommends Master Cleaning Kit 05921341K for use in cleaning print heads 1 Before cleaning any part of your SNAP 500 printer turn off the power 2 Following handling techniques recommended above 3 After 2 to 4 hours of continuous use Apply a liberal amount ...

Page 63: ... removal WARNING Before replacing a print head review the Print Head Handling Procedure Sheet packaged with each print head to determine if any procedures have changed 3 Follow handling techniques listed above Figure 16 Print Head Components 4 Wearing your anti static gloves unplug the cables that connect to the print head by grasping the print head cable rocking it gently see Fig 17a Depressing t...

Page 64: ...17b Two Tabs on Print Station Depressed Figure 17c Print Head Assembly Removed Figure 17d Inserting Print Head Assembly Figure 17e Print Head Assembly Figure 17f Print Head 5 Place the new print head assembly onto the metal mount bracket underneath the print station see Fig 17c and 17d Push it up until it clicks into position ...

Page 65: ...AP 500 printer has ball bearings that do not require lubrication However there are two 2 oil impregnated bronze bushings in the auxiliary rollers of the Gen 2 feed assembly that do require lubrication Figure 18a Lubrication Locations Caution AVERY DENNISON recommends lubricating the bronze bushings with one drop of multi use oil once every month during normal operation 6 4 Rotary Knife Assembly Th...

Page 66: ...sembly 4 Place your right index finger on the head of the retaining screw and your thumb on top of the assembly and lift up This will remove the key that is machined into the knife base from the groove in the mounting bracket see Fig 18b 5 Slide the knife straight out until the stripper contacts the outer support This will pull the rotary knife shaft from the motor drive coupler and the mounting s...

Page 67: ...To adjust the Knife Home Position follow the procedure listed below 1 Insert a flat blade screwdriver into the slot in the end of the knife 2 Rotate the screwdriver counterclockwise until you hear an audible click 3 Continue to turn the screwdriver approximately 1 8 of a rotation more 6 5 Knife Blade Cleaning Occasionally knife blades will become dirty from buildup of coated tapes affecting knife ...

Page 68: ...e build up in areas noted in figures 18f and 18g 4 Do not use metal tools to scrape off buildup that could chip blades Figure 18f Stationary Blade Figure 18g Rotary Blade 5 Clean both input and exit edges of stationary blade 6 Clean all surfaces of rotary blade 7 Clean knife cover and frame for any buildup 8 Replace cover on knife then replace knife on machine following instructions in section 5 4...

Page 69: ... screw 4 Move the guide to the position desired 5 Re tighten the thumb screw 7 2 Tape Web Guide Width Adjustments Use the knob to move the guides until they touch the edges of the tape 7 3 Auxiliary Feed The Auxiliary Feed is the assembly located in front of the knife It works with the main feed to maintain proper tension of the tape as it moves through the printer from the top print station into ...

Page 70: ...ease the shear 5 To increase the shear loosen the right setscrew turn see Fig 19b and tighten the left setscrew see Fig 19c Pivot Screw Right Set Screw Figure 19a Loosening Outer Pivot Screw Figure 19b Adjusting Right Set Screw Left Screw Set Knife Rotation Figure 19c Adjusting Left Set Screw Figure 19d Manual Rotation of Knife Shaft 6 Re tighten the outer pivot screw Screw should be snug but not ...

Page 71: ...ent making it harder for feed to pull material through machine a If material begins tracking correctly adjust unwind tension higher following steps in section 8 1 Once in printer setting click tab for Arbor Tension then adjust Stock Arbor from Nominal to Higher a little at a time Clear batch and retry until tape tracks correctly b If material continues tracking abnormally after testing with slight...

Page 72: ...hown in figure 20a based on direction stock needs to track Backing out screws on left will track web more inward used when stock tracks towards front of machine Backing out screws on right will track web more outward used when stock tracks towards machine 6 Begin by backing out adjustment set screws to turn at a time 7 Retighten Phillips head screws shown in figure 20b and retry printing 8 Continu...

Page 73: ...minutes Please be patient USB flash drive containing UPG file inserted into one of the USB slots on the back of the printer can perform the upgrade This takes approximately 4 5 minutes The Ethernet Interface Option if installed can be used to upgrade through the printer s web server 8 2 Selecting the UPG file The UPG file you need will depend on the motherboard in the SNAP printer being upgraded I...

Page 74: ...P M2 printed next to heat sink Connector block on back of printing missing parallel port connector 25 pin D shall above serial and video connectors 8 3 Getting the UPG file 8 3 1 Getting UPG file using D2Comm The easiest way to get the UPG file is through D2Comm If you have a D2Comm account Request your D2Comm Coordinator to schedule an upgrade for your account Log in to D2Comm select In Plant and...

Page 75: ...p and extract the UPG file from this download 8 4 Performing the Upgrade 8 4 1 Unzipping the file 1 Once you have received the upgrade file through D2Comm or the website make sure it has the upg extension or is an UPG file Type If it has the zip extension then unzip extract the file to the desired folder With extensions Without extensions 2 If you have a zip file or the Type is Compressed zipped F...

Page 76: ... 3 Click on the Yes button to start the upgrade Clicking on the No button start PCMate Platinum Each time you start PCMate Platinum this screen will appear until you either perform the upgrade or remove it see below 4 When you click on the Yes button the following screen will appear If you have more than one printer connected to the PC they will all show in this window If you leave the Upgrade Sch...

Page 77: ...ted 6 To start the upgrade click on the Start Upgrade button No further action is required until the upgrade process finishes The upgrade process can take quite a while If the process is interrupted the printer will attempt to revert to the last revision If it fails it will revert to a safe version If this occurs it will be necessary to redo the upgrade 7 The following window will appear The follo...

Page 78: ...r Do not click on any buttons until the upgrade finishes 9 The printer will reboot ring the chimes and may say Upgrade in progress Please wait Programming MCB Please wait Updating auxiliary files Starting system backup of this upgrade Distributing language sound files Upgrade complete Then the following window will appear Click Close to continue ...

Page 79: ...rading through the Webserver This instruction uses the Filezilla FTP Client Application as an example Filezilla is an open source FTP client that is available freely from http filezilla project org Other FTP clients operate in a similar manner This upgrade procedure is only available in printer firmware version 3 28 11 01 and above If the printer is not at this version or above it must be upgraded...

Page 80: ... the folder and the bottom pane shows files and subfolders in the highlighted folder 4 The information in these panes is not live it is a snapshot of the file structure when the screen was last refreshed To refresh the screen select View Refresh from the menu or click the Refresh icon on the toolbar Transferring the Upgrade File to the Printer 5 The screen below shows Filezilla ready to transfer t...

Page 81: ... the bottom left pane to the bottom right pane or double click the upgrade file There may be a folder in the root directory of the printer called PAXA This is a temporary folder used in processing the upgrade file Ignore this directory and place the upgrade file in the root directory Printer s Root Directory Upgrade File ...

Page 82: ... upgrade operation automatically 9 There is no indication from the browser when the upgrade is complete To determine if the upgrade is complete refresh the browser window When the upgrade is complete the above window will reappear with the new firmware version shown in the SW Version box If you refresh the browser window during the upgrade process you will receive an error message that the connect...

Page 83: ... securely 2 Confirm that the outlet the machine is plugged into has power LEDs flash 1 PC board power failure 1 Cycle the power off and back on again Printer says Boot Error 1 or Hardware error 1 Printer requires service or PCI interface bad Change the MCB during power up 1 PCB failure 1 Replace MCB board 2 Motherboard failure 1 Replace motherboard Printer says Boot Error 2 or Hardware error 2 Pri...

Page 84: ... 1 and Gen 2 Classification Avery Dennison Public 3 Printer requires service or Corrupted safe operating system Replace the flash disk during power up Message depends on software version 2 Motherboard Failure 1 Replace motherboard ...

Page 85: ...tem will run the printer but it does not have the latest features and improvements Upgrade as soon as possible Machine does not receive data 1 Communications cable is loose or unconnected 1 Check and secure both ends of the serial cable with the thumbscrews 2 Incompatible communication cable 1 Ensure the communication cable is a null modem serial cable with DB9F connector 3 Machine is not powered ...

Page 86: ...interlock condition exists Supply or Error light is on 1 Press the voice button to determine the error 2 If using PCMate Platinum check the virtual control display 3 If using the Remote Control Display Module view error message 3 Tape is bound 1 Remove and rethread the tape 4 Ink is bound 1 Remove and rethread the ink Tape tracks inward or outward while printing 1 Stock Arbor Tension too low 2 Fee...

Page 87: ... 1 Refer to the PCMate software manual Print registration is off in the feed direction 1 Print position is incorrect 1 Use the Virtual Control Display or Remote Control Display to adjust the print position 2 Field s position incorrect in the Design File 1 Refer to PCMate software manual 3 Sense to cut selection in the Design File is incorrect 1 Refer to PCMate software manual 4 Bound print roller ...

Page 88: ...le Cause Corrective Action Voids in print image in the feed direction 1 Ink is misaligned with the tape 2 Ink must be 1 4 or 5 mm wider than the tape Example 1 25 mm web requires 1 30 mm ink 2 Print head is dirty 1 Power off the machine Clean the print head and print Refer to section 5 1 Print Head Cleaning and Handling 3 Faulty print head 1 After cleaning the print head and running a test label i...

Page 89: ...t the stacker cable in the stacker port Labels will not stack 1 Stacker is not operating 1 Be sure the nip roller is free to rotate 2 Stacker position on the machine too high or too low 1 Move the toggle switch to the opposite position 3 Incorrect position platform bed angle 4 Static brush height too high or too low 1 Use the pull pin to change the platform angle 1 Adjust height of static brush on...

Page 90: ...usly the knife needs service The stacker is full Remove labels from the stacker STACKER FULL The stacker is full Remove all labels from the stacker If this error occurs when there are no labels on the stacker the stacker requires service Stacker sensor error Remove labels from the stacker STACKER SENSOR ERROR This error occurs when the stacker tries to position the platform before printing The pla...

Page 91: ...ese are internal errors similar to the ones above However these errors will require power cycling the printer If the error continues to occur report the error and the circumstances that cause it to AVERY DENNISON Service Knife cycle error Increase label length or select a slower print speed LBL TOO SHORT FOR SPEED This error indicates that the label is shorter than the minimum length for the selec...

Page 92: ...P The printer continuously monitors the temperature of the printhead to ensure it doesn t overheat and damage the printhead When the printhead temperature reaches a pre set limit the printer will stop with this error Wait for the error light to go out and continue printing However it is likely that the error will happen again Possible solutions are to reduce the print speed or to reduce the amount...

Page 93: ...tinues to occur after a power cycle disconnect all peripherals stacker sonic knife etc If the problem still occurs replace the Frame ID memory If it still occurs replace the MCB If disconnecting the peripherals fixes the problem re connect one at a time to determine which one is causing the problem then replace the printer interface harness Internal error Press start to continue MCB ERROR 96 This ...

Page 94: ... not extend over core 2 Adjust web guides to touch stock roll but do not pinch the roll Tape does not pull smoothly through print head module 1 Web guides are too tight 1 Adjust web guides to touch outer edges of tape with the minimum pressure required Tape jams in bridge blade rollers or knife area 1 Knife not cutting the full width of stock 1 Refer to section 6 4 Knife Shear Adjustment 2 Nip rol...

Page 95: ...nd roll is too full 1 Remove ink rewind roll Replace ink rewind roll with an empty core 10 3 Print Problem Probable Cause Corrective Action Poor print uneven or no print 1 Print head pressure is too light 1 Move pressure buttons to opposite position 2 Ensure that both pressure buttons are set to the same position 2 Ink rewind roll is too full 1 Remove ink rewind rolls and replace with empty cores ...

Page 96: ...ip roller assembly 3 Hold in place while tightening screws 10 6 Stacker Problem Probable Cause Corrective Action Stacker fails to move up or down when start button is depressed 1 Interface cable 1 Not plugged in all the way 2 Just installed and needs to be power cycled for printer to identify option installed 3 Printer has no batches to print Platform cannot find home 1 Sensor unplugged 1 Remove b...

Page 97: ... Stack of labels falling over 1 Static brush position 1 Move static brush up or down 2 Platform angle 1 Move to other position 3 Tip stacker 1 Change angle Label not entering stacker 1 Label jam in knife 1 Clean out label and debris 2 Nip roller not pulling 1 Worn rubber roller Replace 2 Loose set screw or drive gear Tighten 3 Soft material narrow web hitting static brush 1 Adjust the height of th...

Page 98: ...nk 83 Fabric 2795 HR 4111 Ink 94 2800 Fabric GP 1111 Ink 95 2795 Fabric GP 1111 Ink 96 2795 Fabric CT 1111 Ink 97 4800 Fabric CT 1111 Ink 98 4800 Fabric CT 1114 Blue 99 4800 Fabric GP 1111 100 2395NWT Fabric CL 1111 UK 101 2395NWT Fabric XC 3111 UK 102 2395NWT Fabric HR 1111 UK 103 2495NWT Fabric CL 1111 UK 104 2495NWT Fabric XC 3111 UK 105 2495NWT Fabric HR 1111 UK 106 4000NWT Fabric CL 1111 UK 1...

Page 99: ...1 2895NWT XC3111 162 2895NWT HC3111 163 1800MWA GP1111 164 1800MWA TW1111 165 604LKP 601LKP DS7501 7502 7504 166 604LKP 601 LKP DS7503 167 4800NBC Fabric HS1011 168 2012T Fabric HS1111 1112 169 4360NBT Fabric SD1011 170 4041THS Fabric HS1111 171 4700TWT Fabric PL1111 172 4800TST Fabric CT1111 173 4800TST Fabric CT1112 174 4800TST Fabric CT1114 175 4800TST Fabric CT1115 176 4800TST Fabric CT5137 17...

Page 100: ... ink to find the best transfer type For example they found a printhead program for 4800TWT and CT1111 ink that produced the best print quality and assigned it transfer type 97 Keep in mind that transfer type 97 is just a program for the printhead and is not specifically set up for 4800TWT CT1111 97 can be used for other fabric ink combinations However some fabric and ink combination may not appear...

Page 101: ... inks will require different energy settings 4 If you need more heat select the next setting in the table 5 When printing from a program that doesn t use PCMate place the transfer type code after the XT command e g XA XUS0 XW1536 XP4546 XMH4180 XFN XL1 XS30 XN1 XT203 XN2 XT203 XC01 XX700 XD300 XGL CAUTION For extended print head life and prevent ink breakage use the lowest print contrast the produ...

Page 102: ...wind unit or cut without stacking Stacker capacity Standard coated tape approximately 2 000 label for full stacker Print Area Min 1 dot Max Up to 2 50 8 mm web x up to 13 875 352 4 mm feed Resolution 305 dots per inch 12 dots per mm 609 dots per inch 24 dots per mm Fonts True Type English alphabet Cyrillic and Asian characters 4pt up to 96pt 300DPI Supply dependent on 4 5 and 6 point characters Al...

Page 103: ...able through PCMate virtual display or optional remote display Error Detection of Stock out ink out print head open feed open full stacker stacker jam and print head over temperature with voice commands Display Labels left to be cut and stacked in a batch batch ID total life inches total life cuts Self Diagnostics Through PCMate Missed sense mark detection and correction Ink Ribbon AVERY DENNISON ...

Page 104: ...web guide plates to their maximum open position Slide the Mini Web Guide Adapter up under the web guide in between the web guide plates The Mini Web Guide Adapter will clip onto the web guide posts Turn the large black web guide knob so that the web guide plates close in on the Mini Web Guide Adapter Doing this will automatically center the Mini Web Guide Adapter MINI WEB GUIDE ADAPTER WEB GUIDE P...

Page 105: ...nse mark on light material set the switch to TEACH D 5 Press and hold the TEACH button while using the stock advance knob to move the sense mark under and past the sensor Make sure that the stock is tight against the web guide The best way to do this is to press the TEACH button with the left index finger while applying back tension to the supply roll with the left thumb This ensures that the stoc...

Page 106: ...nse mark under and past the sensor Make sure that the stock is tight against the web guide The best way to do this is to press the TEACH button with the left index finger while applying back tension to the supply roll with the left thumb This ensures that the stock is in the same position that it will be when the printer is running 6 Release the TEACH button If the Q ok light flashes rapidly the s...

Page 107: ...in and out with the web guide for inside edge hole sensing and a pair of center mounted fixed sensors for center hole sensing The user can switch back and forth between the edge and center sensing positions by using the provided sensor switch The hole sensor switch in the up position activates the edge hole sensors The down position activates the center hole sensor Hole Sensor Switch Center Hole S...

Page 108: ...ments are defined as consumable No customer maintenance may be performed except as directed by qualified Avery Dennison personnel Equipment and parts damaged by negligence or abuse are not covered Avery Dennison US reserves the right in its sole discretion to incorporate any modifications or improvements in the machine system and machine specifications which it considers necessary but does not ass...

Page 109: ...RESS OR IMPLIED EXCEPT THE WARRANTY OF TITLE IN NO EVENT SHALL AVERY DENNISON BE LIABLE FOR ANY INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF AVERY DENNISON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 11 8 Service When ordering machines and supplies in the U S A reference all correspondence to the address below AVERY DENNISON Corporation 170 Monarch Lane Miamisburg OH 45342 Call 1 8...

Page 110: ...URNING TO PRINT MODE SETS VOLUME TO LEVEL 3 AND RETURNS TO PRINT MODE PRESS START FOR VOLUME LEVEL 4 SETTING VOLUME TO LEVEL 4 RETURNING TO PRINT MODE SETS VOLUME TO LEVEL 4 AND RETURNS TO PRINT MODE PRESS START FOR VOLUME LEVEL 5 SETTING VOLUME TO LEVEL 5 RETURNING TO PRINT MODE SETS VOLUME TO LEVEL 5 AND RETURNS TO PRINT MODE PRESS START TO EXIT PRESS START FOR VOLUME LEVEL 1 SETTING VOLUME TO L...

Page 111: ...User s Manual SNAP 500 Gen 1 and Gen 2 111 Classification Avery Dennison Public 12 0 Electrical Assembly Drawings ...

Page 112: ...User s Manual SNAP 500 Gen 1 and Gen 2 112 Classification Avery Dennison Public 12 1 Electrical System Schematic Gen I Gen II Mother Board P N 05589027 ...

Page 113: ...User s Manual SNAP 500 Gen 1 and Gen 2 113 Classification Avery Dennison Public Mother Board P N 05589027 ...

Page 114: ... D21 R150 C212 U45 U66 D18 D16 631107 REV 0 D30 D32 D31 D33 C220 U47 R151 C218 D19 D17 R145 U42 C201 D14 D13 C200 R130 Q17 DETECT OPTIONAL HOLE R126 VERIFIER R127 U39 OSC1 Y3 R141 U41 U40 J22 R48 U8 TP16 R47 U10 MB RESET MB PWR TP56 J41 Q8 TP15 TP18 U78 C198 L31 L30 L32 L34 L36 L35 R139 L33 RFID OPTIONAL FRONT PANEL D49 TP55 LS1 L26 L23 R305 LS2 J11 J10 J7 L57 U71 U72 TP14 TP13 TP17 U88 RTH3 U89 S...

Page 115: ...ry Dennison Public 13 0 Mechanical Assembly Drawings The SNAP 500 comes in various print head configurations and resolutions These drawings cover the SNAP 500 1 1 Gen 1 SNAP 500 2 1 300DPI Gen 2 SNAP 500 2 1 600DPI differences are shown on a page at the end Gen 2 ...

Page 116: ... 117955 Gear Ribbon 54T 15T 1 16 05991443 Spring Compression 1 5 05991367 Snap ring 9 64 e ring 1 17 05583006 Knob Adjust Unwind 1 6 05991372 6 32 x 1 4 Pan head screw 4 18 05990019 6 32 x 1 4 Button head screw 1 7 05991368 2 5x 5mm Pan head screw 3 19 05583003 Hub Inner Unwind 1 8 05586005 Spacer Ink arbor Inner 1 20 05583004 Shaft Core locator 3 9 05583007 Shaft Unwind 1 21 05990325 Snap ring 3 ...

Page 117: ... 3 3 05583005 BRACKET CORE LOCATOR 3 4 05583006 KNOB UNWIND 1 5 05583009 DRAG PLUG 1 6 05593001 SHAFT UNWIND 600 1 7 05593002 HUB OUTER UNWIND 600 1 8 05593003 HUB INNER UNWIND 600 1 9 05989971 5 16 18 X 3 8 SET SCREW W HALF DOG TIP 1 10 05990052 8 32 X 1 2 CAP SCREW 2 11 05990325 E RING 3 16 3 12 05990327 E RING 5 16 1 13 05991436 6 32 X 375 PHILLIPS PAN HEAD SCREW 3 14 05991443 SPRING COMPRESSIO...

Page 118: ... 5 05593002 HUB OUTER UNWIND 600 1 6 05593003 HUB INNER UNWIND 600 1 7 05634051 SHAFT QUICK ATTACH UNWIND 1 8 05634052 SHAFT QUICK ATTACH UNWIND THREADED 1 9 05989971 5 16 18 X 3 8 SET SCREW W HALF DOG TIP 1 10 05990052 8 32 X 1 2 CAP SCREW 2 11 05990325 SNAP RING 3 16 E RING 3 12 05991436 6 32 X 375 PHILLIPS PAN HEAD SCREW 3 13 05991443 SPRING COMPRESSION 1 14 05996311 4 SCREW 4 40 X 5 8 PPHS W E...

Page 119: ...R 1 5 05584006 BRACKET WEB GUIDE 2 6 118826 GUIDE WEAR 4 7 05991374 1 4 SCREW 1 4 20 X 1 2 PAN PHILLIPS 2 8 05584035 SPACER WEB GUIDE 1 9 05991447 SPRING COMPRESSION 1 10 05990079 10 32 X 1 4 CAP SCREW 1 11 05990313 THUMB KNOB 10 1 12 05584025 GEAR WEB GUIDE ADJUST 1 13 05990148 1 4 20 E S NUT 1 14 05991366 KNOB CLAMPING 1 15 05581128 SENSOR REF HARN 1 16 05989975 4 40 X 3 16 PAN HD SCREW 1 17 059...

Page 120: ...RACKET WEB GUIDE 1 10 05584059 PLATE WEB GUIDE 1 11 05990079 10 32 X 1 4 SH CAP SCR 1 12 05990313 THUMB KNOB 10 1 13 05991374 1 4 20 X 1 2 PAN HD MACH SCR 2 14 05991379 10 32 X 3 8 PH PAN HD SCR 2 15 05991366 KNOB CLAMPING 1 16 05591201K FRAME SNAP 500 1 17 05991447 SPRING COMPRESSION 1 18 05591121 LED HARNESSED 1 19 05591128 SENSOR REG OPTL SWITCH 1 20 05591129 SENSOR IR LED CEN HARN 1 21 0559113...

Page 121: ...1 4 05585005 Screw Special head lock 2 5 05585007 Latch Head Left 1 6 05585022 Mount Print head 1 7 117950 Pin Print head pivot 1 8 05585023 Bracket Print head mount 1 9 05581111 Pot Contrast control 1 10 990436 Roll pin 1 16 x 3 8 2 11 991382 Spring Compression 2 12 991383 Spring Extension 2 13 990469 Washer Nylon 031 Thick 2 14 PB00700220 Screw Pan head Phillips 1 15 05581190 Assembly Print head...

Page 122: ...RINT HEAD MOUNT 1 6 05631190S PRINT HEAD 500 2 OVER 1 1 7 990436 ROLL PIN 062 X 375 2 8 05585027 ASSY LATCH PRINT HEAD 1 9 05585005 SCREW SPECIAL HEAD LOCK 2 10 991383 SPRING EXTENSION 2 11 05581111 POT CONTRAST CONTROL 1 12 990469 WASHER NYLON 031 THICK 2 13 117951 BUTTON PRESSURE TOOL T 10542 2 14 991382 SPRING COMPRESSION 2 15 991653 SCREW PAN HEAD PHILLIPS 1 NS 05581126 CABLE PRINTHEAD 3 6 5 1...

Page 123: ... ARM 600 DPI USE ON 600 DPI MACHINE 1 6 05595005 SHAFT PLATEN ROLLER 3 7 05595010 ROLLER MOLDED PLATEN RED 3 7 05595008 ROLLER MOLDED PLATEN GREEN 3 8 990067 WASHER 8 SAE 3 9 990068 LOCK WASHER 8 3 10 990327 E RING 5 16 9 11 990486 SNAP RING 3 8 E RING 3 12 991480 10 32 X 5 16 PHILLIPS PAN HEAD SCREW 3 13 991643 8 32 X 3 8 THUMB SCREW 3 14 991422 4 40 X 1 4 PHILLIPS PAN HEAD SCREW 6 15 991608 SPRI...

Page 124: ...91454 8 32 x 1 4 Thumb screw 1 7 126468 Motor Ribbon 1 8 05586004 Spacer Ink arbor Outer 3 9 05586006 Shaft Ink arbor lock 1 10 05586002 05586009 Bracket Inch core stop Black Bracket Metric core stop Gray 1 11 991370 Torsion spring 1 12 991367 Snap ring 9 64 e ring 1 13 990327 Snap ring 5 16 e ring 3 14 117954 Gear Ribbon 75T 1 15 117955 Gear Ribbon 54T 15T 1 16 991372 6 32 x 1 4 Phillips pan head...

Page 125: ...Assembly Inch 586095K Kit Single Arbor Assembly Metric ITEM PART NO DESCRIPTION QTY 1 05596001 SHAFT INK ARBOR 600 1 2 05586008 CORE INK ARBOR MOLDED 1 3A 3B 05586002 05586009 BRACKET CORE STOP INCH BRACKET CORE STOP METRIC 1 1 4 05586006 SHAFT IN K ARBOR LOCK 1 5 991370 SPRING TORSION CORE STOP 1 6 991454 8 32 X 1 4 THUMB SCREW 1 7 991510 BALL BEARING 16mm O D x 8mm I D FLG 2 8 117954 GEAR RIBBON...

Page 126: ...AR RIBBON 75T 7 2 117955 GEAR RIBBON 54T 15T 7 3 126468 MOTOR RIBBON 5 4 05581186 MOTOR STOCK UNWIND W EXTENSION 2 5 05593001 SHAFT UNWIND 600 1 6 05596001 SHAFT INK ARBOR 600 6 7 05631201 KIT FRAME ASSEMBLY SNAP 500 2 1 1 8 990327 E RING 5 16 7 9 991510 BALL BEARING 16mm O D x 8mm I D FLG 14 10 991639 M2 6 X 4mm PPHS 21 9 3 1 9 6 6 8 4 10 4 7 5 9 2 9 1 8 2 ...

Page 127: ...AD SCREW 1 38 05594041 SHAFT AUX DRIVE SUPPORT 1 ITEM PART NO DESCRIPTION QTY 1 05584011 FRAME KNIFE DRIVE 1 2 05584010 SUPPORT BEARING 2 3 117903 BALL BEARING 16 4 118052 HOLDER BEARING 2 5 05584026 BRACKET FEED MOTOR MOUNT 1 6 351141 STEPPER MOTOR HARNESSED 1 7 05585013 SHAFT SWING BLOCK 1 8 990439 NYLON WASHER 2 9 05585014 BRACKET SWING ARM 2 10 05585024 SHAFT PLATEN ROLLER 2 11 05585016 GEAR 3...

Page 128: ...01 ASSEMBLY DRIVE 1 6 05627030 DRIVE BEAM COUPLING ALTERED 1 15 05634102 ROLLER GRIT 1 7 05634010 ROLLER MOLDED LOWER FEED 1 16 05634103 ASSEMBLY STRIPPER 1 8 05634011 SHAFT FEED DRIVE 1 17 05634104 COVER FEED ASSY 1 ITEM PART NO DESCRIPTION QTY 18 05634138 GEAR 18T FEED IDLER 1 19 05634149 ROLLER AUX FEED DRIVE 1 20 05989979 10 32 X 1 KNURLED CUP POINT 1 21 05990104 10 32 E S NUT 1 22 05990325 SN...

Page 129: ...245026 Motor Stepper 1 8 991438 Drive Beam coupling 1 9 05587018 Shaft Knife drive 1 10 05581130 Sensor Optical 1 11 990081 10 32 x 1 2 Cap screw 3 12 05584015 Roller Molded 1 13 05584016 Roller Nip Idler 1 14 999165 Bushing 3 16 x 1 4 x 1 4 2 15 990325 Snap ring 3 16 e ring 4 16 990424 4 40 x 3 8 Cap screw 2 17 991523 Spring comp 500 600 nip ass y 2 18 991377 10 32 x 3 4 Phillips PH Screw 2 19 05...

Page 130: ...AFT FEED DRIVE 1 8 05634012 BEARING MOUNT FEED SHAFT 1 9 05634013 DRIVE SOCKET FEED SHAFT 1 10 05634027 SHAFT NIP ROLLER DRIVE 1 11 05634035 GEAR 20T 1 12 05634036 GEAR 36T 1 13 05634037 GEAR 18T NIP SHAFT 1 14 990326 SNAP RING 1 4 E RING 2 15 990327 E RING 5 16 2 16 990448 WASHER 125 X 313 X 031 1 17 991367 E RING 9 64 2 18 991372 6 SCREW 6 32 X 1 4 PAN PHILLIPS 3 19 991376 10 SCREW 10 32 X 1 2 P...

Page 131: ...AP 500 2 1 1 2 05587017 STANDOFF KNIFE MOTOR 3 3 05637001 BRACKET KNIFE 1 4 991376 10 SCREW 10 32 X 1 2 PAN PHILLIPS 5 5 05581130 SENOSR OPTICAL SLOTTED HARNESSED 1 6 989983 4 40 X 1 4 PHILLIPS PAN HEAD SCREW 2 7 05245026 STEPPER MOTOR HARNESSED 1 8 991642 DRIVE BEAM COUPLING 1 9 05637002 ASSY KNIFE DRIVE SHAFT 1 10 05587090 2 ASSEMBLY KNIFE 1 1 10 9 8 7 6 5 4 3 2 2 4 ...

Page 132: ...RIPTION QTY 1 05587086 SHAFT FRONT UPPER ROLLER 1 2 05588076 BRACKET TICKET STRIPPER 1 3 05634023 BRACKET NIP INNER ASY 1 4 05634024 BRACKET NIP OUTTER ASY 1 5 05634025 ROLLER NIP MOLDED 1 6 05634026 SPRING NIP 2 7 05634033 ELECTRICAL STATIC BRUSH 1 8 990015 6 32 X 1 4 SHCS 1 9 990314 KNOB THUMB SCREW 6 1 10 991422 4 SCREW 4 40 X 1 4 PAN HD PHILLIPS 1 ...

Page 133: ...User s Manual SNAP 500 Gen 1 and Gen 2 133 Classification Avery Dennison Public 13 18 Short Feed Option Gen 1 ...

Page 134: ...3 19 Covers Assembly Gen 1 Item Part Description Qty 1 991376 10 32 x 1 2 Phillips pan head screw 6 2 991379 10 32 x 3 8 Phillips pan head screw 2 3 05631205 Cover Rear 1 4 05581201 Frame Upright 1 5 05581207 Bracket Support Rear cover 1 6 990091 8 32 x 1 2 Button head screw 10 7 05581206 Cover Front 1 ...

Page 135: ...1 1 4 05631205 REAR COVER SNAP 500 2 1 1 5 05631206 COVER FRONT 500 2 OVER 1 1 6 991374 1 4 SCREW 1 4 20 X 1 2 PAN PHILLIPS 4 7 991376 10 SCREW 10 32 X 1 2 PAN PHILLIPS 12 8 991422 4 SCREW 4 40 X 1 4 PAN HD PHILLIPS 4 9 991508 8 32 X 1 2 FLANGED BUTTON HEAD SCREW 10 10 05631208 INSERT UPPER PRINT HEAD 1 11 05631207 INSERT LOWER PRINT HEAD 1 12 990103 10 32 HEX NUT 4 NS 05586010 STATIC BRUSH INK RO...

Page 136: ...CKET TOP FAN 1 2 05581104 1 FAN HARNESSED 12V 1 3 05589012 BRACKET FAN MOUNT 1 4 05589013 BRACKET FAN CHUTE 2 5 05589015 HARNESS FAN 80MM 12V 1 6 989965 LOCK WASHER 6 SAE 2 7 990020 6 32 X 3 8 BHCS 2 8 990038 6 32 HEX NUT 6 9 991086 6 32 X 1 1 4 SHCS 2 10 991285 6 32 X 1 250 BHCS 4 11 991372 6 32 X 1 4 PAN PHILLIPS 2 5 3 6 11 10 4 8 7 7 8 1 8 2 9 9 ...

Page 137: ... 1 12 05631111 ASSEMBLY ADVANTECH MOTHERBOARD 2 OVER 1 HARNESSED 1 4 05631107 500 2 1 0 PCB MCB 500 2 1 PROGRAMMED 1 13 05631116 POWER SUPPLY MEANWELL 24V HARNESSED WITH OFSET BRACKET 2 OVER 1 1 5 05631201 KIT FRAME ASSEMBLY SNAP 500 2 1 1 14 05589012 BRACKET FAN MOUNT 1 6 05631202 BRACKET MCB SUPPORT 1 15 05589015 HARNESS FAN 80MM 12V 1 7 991372 6 SCREW 6 32 X 1 4 PAN PHILLIPS 16 16 05589013 BRAC...

Page 138: ...n 2 ITEM PART NO DESCRIPTION QTY 1 05586003 SHAFT INK TURN 6 2 05588009 SHAFT STACKER MOUNT 1 3 05631201 KIT FRAME ASSEMBLY SNAP 500 2 1 1 4 05638001 SHAFT LONG STACKER MOUNT 1 5 991374 1 4 SCREW 1 4 20 X 1 2 PAN PHILLIPS 2 6 991379 10 32 X 3 8 PHILLIPS PAN HEAD SCREW 6 NS 05586010 STATIC BRUSH INK ROLL 3 6 6 5 3 1 4 2 5 ...

Page 139: ...078D DOCUMENT 600DPI UPGRADE SNAP 500 1 3 05584072 BRACKET FEED MOTOR MOUNT 600DPI 1 4 05587117 ASSY KNIFE DRVE SHAFT 600 DPI 1 5 05591143 CABLE PRINT HEAD 2 6 05621107 500 600DPI PCB MCB 500 600DPI 1 7 05631194 PRINT HEAD 600 DPI 2 8 05634028 GEAR 70T 2 9 05634029 GEAR 30T 1 10 05634031 GEAR 21T 1 11 05635009 BRACKET PRINT HEAD MOUNT 600DPI 2 12 05635022 MOUNT PRINT HEAD 2 8 9 8 10 3 4 1 7 5 11 1...

Page 140: ... HEAD 3 11 05634050 GEAR 30T 600 DPI 3 3 631107 500 2_1 600DPI PCB MCB 500 2 1 PROGRAMMED 1 12 05634092D DOCUMENT 600DPI UPGRADE 1 4 05631194 PRINT HEAD 600 DPI 3 13 05635008 BRACKET SWING ARM 600 DPI 1 5 05634028 GEAR 70T 1 14 05635009 BRACKET PRINT HEAD MOUNT 600DPI 3 6 05634030 BRACKET 600DPI 1 15 05635022 MOUNT PRINT HEAD 3 7 05634031 GEAR 21T 1 16 990326 SNAP RING 1 4 E RING 5 8 05634044 SHAF...

Page 141: ...Y 1 05581201K_SH 2 FRAME UPRIGHT 1 2 05581201K_SH 6 BRACKET SUPPORT REAR COVER 1 3 05581201K_SH 7 FRAME MOTHER BOARD TRAY 1 4 991379 10 32 X 3 8 PHILLIPS PAN HEAD SCREW 2 5 991372 6 32 X 1 4 PHILLIPS PAN HEAD SCREW 9 6 05581204 2 BRACKET MCB SUPPORT 1 7 341210 FEET 1 1 2 DIAMETER X 3 4 HIGH 4 8 991374 1 4 20 X 1 2 PHILLIPS PAN HEAD SCREW 4 7 8 5 5 4 2 1 5 5 6 3 ...

Page 142: ...AMMED WITH GEAR 1 21 05588080 BRACKET LABEL PLATFORM 1 22 05991182 10 32 X 3 8 SHCS w Nylon 1 23 05990081 10 32 x 1 2 SOC HD CAP SCR 1 24 05990313 THUMB KNOB 10 1 25 05989966 4 STAR WASHER 2 26 05990005 4 40 HEX NUT 2 27 05990069 8 32 HEX NUT 5 28 05990058 8 32 X 1 4 KNURLED CUP POINT 2 29 05989986 4 40 ES NUT 1 30 05638010 BRACKET STACKER MOUNT 1 31 05990104 10 32 E S NUT 2 32 05991455 10 32 X 5 ...

Page 143: ... 2 143 Classification Avery Dennison Public 13 28 Label Stop 3 2 4 1 Item Part Description Qty 3 05588043 Magnet Label stop 1 1 05588041 Bracket Magnetic label stop 1 2 05588042 Pin Magnetic label stop 2 4 05991356 Snap ring 1 8 E ring 2 ...

Page 144: ...mal user Adjustments only not a failure 106 Non operating bad electronic part not visually broken 101 Could not repair return machine to engineering 107 Non operating bad mechanical part not visually broken 102 Visually broken or bent electrical parts 108 Re adjustment required internally to function 103 Visually broken or bent mechanical part 109 Re adjustment required externally to function 104 ...

Page 145: ...d 600dpi 2 4 08 Sep 14 Updated options added Gen 1 and Gen2 updates ECN 3010082 2 5 09 Dec 14 Added sections 2 5 2 and 12 3 ECN 3010206 Removed note about Contrast Sensor Not transferred to BC05 2 6 08 Dec 15 Updated sections 11 1 Gen I and II 12 6 12 23 12 24 Added print head retainer and bracket details on page 17 Revised internal test pattern documentation 3 0 03 Jun 16 584026 was 584057 Page 1...

Page 146: ...Avery Dennison 170 Monarch Lane Miamisburg OH 45342 1 800 543 6650 In the U S A 1 800 387 4740 In Canada www averydennison com 028028 ...

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