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AMERICAS

170 Monarch Lane
Miamisburg, OH 45342
937 865 2123 (direct)
Tel +800 543 6650
(8:00 a.m. – 6:30 p.m., EDT)
Fax +937 865 6663

ASIA

No. 7 Chun Ying Street
Tseung Kwan O Industrial Estate
New Territories, Hong Kong
Tel +852 2372 3169
Fax +852 2995 0014

WESTERN EUROPE

1 Thomas Road
Wooburn Green
Bucks HP10 0PE
Tel +(44) 1628 859500
Fax +(44) 1628 859567

ASIA PACIFIC
NEW SOUTH WALES

61 Vore Street
Silverwater NSW 2128
Tel +(02) 9647 1833
Fax +(02) 9647 1914
Toll free (Outside Sydney only)

printers.averydennison.com

OFFLINE MODE
SYSTEM
ADMINISTRATOR’S
GUIDE

Avery Dennison

®

Monarch

®

9419 Printer

TC9419OFSA Rev. AB 4/17
© 2016 Avery Dennison Corp. 
All rights reserved.

Summary of Contents for Monarch FreshMarx 9417+ Solution

Page 1: ...OPERATOR S HANDBOOK Avery Dennison Monarch FreshMarx 9417 Solution TC9417POH Rev A 1 2016 Avery Dennison Corp All rights reserved...

Page 2: ...this manual Avery Dennison shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2016 Avery Dennison Corporation All rights reserved...

Page 3: ...abel 3 6 Playing Videos 3 6 Tools Menu 3 6 Video Product Button 3 7 Label Video Product Button 3 8 Viewing Documents 3 9 Document Product Button 3 9 Viewing Log Files 3 10 Starting a T imer 3 11 Viewi...

Page 4: ...ii Operator s Handbook TROUBLESHOOTING 6 1 Error Codes 6 1 SPECIFICATIONS 1 System Specifications 1 Supply Specifications 1...

Page 5: ...r System Administrator should review the information in the System Administrator s Guide It describes how to set the printer s time and date configure the printer and use the built in FreshMarx applic...

Page 6: ...ou t the Se tup W izard The first time the 9417 printer is powered on or after updating the software a setup wizard appears The wizard guides you through important tasks such as setting the printer s...

Page 7: ...and dual printer left and right printers Load ing the Le ft Pr in te r 1 Turn on the printer Press the power button on the side of the printer 2 Open the cover 3 Pull on the supply tab Note When load...

Page 8: ...supply guide on the supply holder until it touches the supply Lock the supply guide 7 Put the supply tab back 8 Guide the labels along the inside edge and into the slot behind the white roller The pri...

Page 9: ...t to the supply Close the supply lever 10 Close the cover Load ing the Righ t Pr in ter 1 Turn on the printer Press the power button on the side of the printer 2 Open the cover 3 Pull on the supply ta...

Page 10: ...5 Place a roll of labels label side up on the supply holder 6 Place the outer supply guide on the supply holder and lock it in place 7 Unlock the inner supply guide and move it until it touches the su...

Page 11: ...k 9 Guide the labels along the outside edge and into the slot The printer feeds the supply Note Tear a straight edge on the supply before feeding it into the printer 10 Slide the supply lever next to...

Page 12: ...2 6 Operator s Handbook...

Page 13: ...may appear This option is set by your Manager Your printer may be set to log out after a selected amount of printer idle time Logging On To log on 1 Turn on the printer 2 Enter your Employee ID and pr...

Page 14: ...3 2 Operator s Handbook Logging Off To log off 1 Press Tools 2 Press Employee Logout Tools...

Page 15: ...roduct buttons The product category buttons and their tabs of product buttons are color coded so you can easily print freshness labels Select a new category by touching one of the color coded buttons...

Page 16: ...rent languages If your printer has the Language Toggle Button next to the Tools button you can press it to show another language Press it again to return to the default language Note English and Spani...

Page 17: ...viewing a document Label Timer Prints labels and starts a timer Once you create product buttons and exit Edit Mode the buttons appear as shown Timer video document and Label Timer buttons have icons i...

Page 18: ...the feed arrow on the right feeds labels on the right printer If your printer only has a left printer the Feed right printer is disabled Play ing Videos Videos can be played through the Tools menu or...

Page 19: ...a video button the video player opens and plays the video The video player opens the video in full screen mode Tap the screen to exit full screen mode and use the video player controls You can pause t...

Page 20: ...el Video Product Button When you press a Label Video product button the print quantity screen opens To view the video press Play Video After the video concludes you return to the print quantity screen...

Page 21: ...a document to a button 1 Press Tools 2 Press View Document 3 Select the document to view then press View Document Product Button Product buttons that open a document have a document icon in the upper...

Page 22: ...data including the time and date that a label was printed with button name category name tab name quantity and employee Your System Administrator can use EasyEdit to retrieve this file To view a log f...

Page 23: ...ou want to start You see the list of timers 2 Press Return to go back to the Main screen The timer continues to count down The timer icon appears at the bottom of the Main screen 3 When the timer expi...

Page 24: ...a list of the active timers 1 Press Tools 2 Press View Timers You see a list of timers that are in use counting down 3 Press Return to go back to the Main screen Remov ing a T imer 1 Press Tools 2 Pre...

Page 25: ...Using the Application 3 13 Vie w ing Ala rms 1 Press Tools then press View Alarms You see a list of alarms Note Alarms are created by your System Administrator...

Page 26: ...3 14 Operator s Handbook Stopping an Alarm When an alarm goes off the printer shows the date time and name of the alarm Press OK to stop the alarm...

Page 27: ...Using the Application 3 15 Us ing the Sea rch Fea tu re 1 Press Tools then press Search 2 Enter the word to search...

Page 28: ...le results 4 Press the show hide keypad button to expand the drop down If you see what you want to search select it then press Enter Otherwise continue typing your search words then press Enter To can...

Page 29: ...nt to print view Ex iting th e App lic ation Your System Administrator may have installed additional applications on your printer To open one of these applications 1 Press Tools 2 Press Exit FreshMarx...

Page 30: ...3 18 Operator s Handbook...

Page 31: ...Press the product button of the label to print 4 Select the number of labels to print and press Enter To print a single label press Enter Note If you have a dual printer your System Administrator can...

Page 32: ...se First 3 Enter the quantity of Use First labels you need to print and press Enter OR Press Enter without entering a quantity to print a single label Note On dual printer models you can choose to pri...

Page 33: ...tch You can print a batch of labels Batches must be created by your System Administrator 1 Press Tools 2 Press Print Batch Note If you do not see the Print Batch button your System Administrator has n...

Page 34: ...4 4 Operator s Handbook 3 Select the batch to print All labels in the batch print...

Page 35: ...on Do not use sharp or pointed objects to remove labels It may damage the printer 4 Remove any adhesive that might be on the platen roller See Cleaning the Platen Roller and Printhead for more informa...

Page 36: ...laten roller 7 Snap the cover into place 8 Reload the labels See Loading Labels in Chapter 1 for more information Clean ing the Disp lay Make sure the printer is turned off when cleaning the display U...

Page 37: ...size is incorrect Reload the correct supplies See Loading Supplies in Chapter 1 for more information 267 271 410 413 Communication error See your System Administrator 703 704 Supply Error Load supplie...

Page 38: ...6 2 Operator s Handbook...

Page 39: ...ngle printer 16 8 lbs 7 6 kg without supply dual printer Power 100 240V AC 47 to 63Hz input supplies 24V DC 90W to system Operating Limits Operating 32 to 122 F 0 to 50 C Storage 4 to 149 F 20 to 65 C...

Page 40: ...A 2 Operator s Handbook...

Page 41: ......

Page 42: ...3169 Fax 852 2995 0014 WESTERN EUROPE 1 Thomas Road Wooburn Green Bucks HP10 0PE Tel 44 1628 859500 Fax 44 1628 859567 ASIA PACIFIC NEW SOUTH WALES 61 Vore Street Silverwater NSW 2128 Tel 02 9647 1833...

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