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For best IR Night Vision performance:
Be aware of surfaces that can cause IR light to reflect back into the camera.
•
Reflective (shiny) or light-colored surfaces and objects close to the camera can reflect IR light
back into the camera.
o
Remove the reflective (shiny) or light-colored surfaces and objects or reposition the
camera away from these objects.
•
Mounting the camera directly to light colored or shiny soffits (white aluminum, for example)
can reflect IR light back into the camera.
o
Reposition the lens so the IR lights aren’t pointed at the soffit.
o
Cover the reflecting surfaces with non-reflective surface (non-reflective tape, dark
paint)
o
Mount the camera on a nearby wall using a mounting bracket.
Resetting the Camera
Your AVX-HD438IR camera is equipped with a reset button to return the camera to factory default
settings, if necessary. To reset your camera, power cycle the camera then push and hold the reset button
for 20 seconds. This must be performed within 4 min after the camera has been powered on or the reset
will fail. The IP address of the camera will return to 192.168.51.2.
Removing the Lens Cover
Removing the lens cover or otherwise opening the camera may damage components and void the
warranty.
Focusing the Camera Lens
The AVX-HD438IR is pre-focused at the factory and cannot be adjusted by the end user. Contact AvertX
support if your camera is out of focus.
Cleaning the Lens Cover
The Lens Cover of the AVX-HD438IR is extremely durable, but can be damaged if cleaned improperly.
To clean the lens cover:
•
To clean dust or loose dirt, use compressed air.
•
To clean smudges or stuck on dirt, use warm water with a few drops of dish soap and a clean
microfiber cloth.
CAUTION:
Do not use solvents, paper towels, newspaper, or other rough materials to clean the
lens cover. This can scratch the lens cover and cause IR distortion.
Reset Button
