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9.
GENERAL TROUBLESHOOTING
SECTION 2:
SPECIFICATIONS
ITEM
DESCRIPTION
UNITS
W-HDM3D5G-S-20M (Transmitter)
W-HDM3D5G-R-20M (Receiver)
W-HDM5G-4X
UNIT DESCRIPTION
WIRELESS Transmitter/4 Port SW
WIRELESS Receiver
OPERATING FREQUENCY
5.1GHz to 5.9 GHz
5.1GHz to 5.9 GHz
RF COMMUNICATION
MIMO
MIMO
AUDIO FORMAT
SUPPORTED
PCM,DTS,DOLBY DIGITAL
SUPPORTED RESOLUTION
& DISTANCE
TV-Up to 480P,576P,720P,1080i1080p60Hz @ 20 meters (66 feet)
PC Up to 1920x1080 Pixels
HDMI CONNECTOR
4 HDMI FEMALE Plug (input)
HDMI FEMALE Plug (input)
ANTENNA
High Performance Internal Antenna
IMAGE DELAY
<1ms
IR CMFS
38KHz
MODULATION
OFDM
TRANSMISSION POWER
12dBm+- 2dBm
DIMENSIONS (L X W X H)
11.5” x 1.3” x .5”
POWER SUPPLY
AC Input 100-240V,DC Output 5V
ENVIRONMENTAL
OPERATING
TEMPERATURE
32˚ ~ 104˚F (0˚ to 40˚C)
STORAGE TEMPERATURE
-4˚ ~ 140˚F (-20˚ ~ 60˚C)
RELATIVE HUMIDITY
20~90% RH (no condensation)
PROBLEM
POSSIBLE SOLUTION
THE WIRELESS OR VIDEO
LINK LED IS NOT LIT
If the transmitter and /or Receiver are positioned horizontally
move the units to vertical position. Power cycle both extender
units
(OFF 30 sec then ON).
Reduce the distance between the Transmitter and Receiver
units. Power cycle both extender units
(OFF 30 sec then ON).
THE SCREEN IS BLANK
Re-check all connections and verify they are in the correct
positions and verify the units are powered.
Check that the wireless and Video Link LEDs are LIT
THE IR EXTENDER DOES NOT
WORK
Check the IR Extender cable is connected to the Transmitter
unit
Check that the IR EYE is visible and not being obstructed and
the transmission of IR from the remote can be sent.
Reposition the IR Flasher to another location near the IR port
of your source device
