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Page 11
9
.
GENERA
L
TRO
U
B
L
ESHOOTING
Problem
Possible Solutions
NO IMAGE
•
Check if the
Source
power is on
•
Check if connection to the computer and the monitor are correct
•
•
LCD SCREEN DEFECTS APPEAR
•
This product supports up to
4K@60Hz (3860x2160
or 4096 x 2160
)
resolution.
•
Check the maximum resolution range of the graphics card.
Trouble Shooting depending on LED indicator status
No display
TX
Solid /
RX
Solid
- Check if monitor is powered on
/Reboot Monitor
-
Unplug and Reconnect the Transmitter Displayport Male connector.
No display
TX
Solid
/
RX
Off
-
Unplug and Reconnect the Transmitter Displayport Male connector.
10
.
CA
U
TION
1. Do not put heavy object on top of the
FO-DP4K-XX-MM
. It may cause product malfunction.
2. put the product on even and stable location. If the product falls down or dropped, it may get damaged.
3. keep away from high temperature (over 50°C), low temperature (under 0°C) or high humidity. It may cause a fire and
injury by electrical shock.
4. Do not twist or pull by force either ends of the optical cable. It can cause malfunction. Minimum bending diameter is
45mm
.
NOTE:
Using Mini DP or HDMI/DVI converters with this unit may vary in the
performance of the specified tested results.
Recycle
the
P
C power off and on again
Some graphics cards are not compatible with this unit Ensure it is 60Hz
