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LIMITED WARRANTY
Your bike’ s warranty and other binding legal terms (e.g., terms of purchase, etc.) are subject to change at
any time. To view your terms of purchase and know current warranty, please go to www.aventon.com
All Aventon ebikes , and their individual covered components (as defined herein), are protected against all
manufacturing defects in material or workmanship for one (1) year after the date of a qualifying purchase
(the “Warranty Period”). This Limited Warranty is only applicable to United States ebike purchases
(purchases in Canada and the European Union shall be subject to their respective warranty terms) and in
accordance with the following terms:
Only the original owner of an ebike purchased from Aventon online or physical storefront is covered by
this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately
upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person,
and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee
of the ebike.
The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery
(the “battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket,
crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring
harness, LCD display, kickstand, reflectors and hardware (each a “covered component”).
The Covered Components are warranted to be free of defects in materials and/or workmanship during the
Warranty Period.
Normal wear and tear of any Covered Component.
Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables
and housing, grips, chain and spokes).
Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike
owner’ s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification,
improper assembly, installation of parts or accessories not originally intended or compatible with the ebike
as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
For the avoidance of doubt, Aventon will not be liable and/or responsible for any damage, failure or loss
caused by any unauthorized service or use of unauthorized parts.
The Battery is not warranted from damage resulting from power surges, use of an improper charger,
improper maintenance or other such misuse, normal wear or water damage.
Determining whether damage or defect to an ebike or covered component is protected by this limited
warranty shall be in the sole discretion of Aventon.
Warranty Info
This Limited Warranty Does Not Cover:
Shipping Damage:
Damage to a covered components during shipping is not covered by this Limited Warranty, but Aventon will
replace such damaged covered components if you:
Notify Aventon of a covered components damaged in the shipping process within thirty (30) days of your
receipt of the ebike;
Provide Aventon with a dated picture of the damaged covered components;
Return all original packaging and paperwork included with the ebike
Take note of any immediately recognizable damage on the shipper’ s Bill of Lading prior to signing off on the
shipment.
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the
ebike for damage upon receipt.
If you choose to set up your own independent shipping method, such as use of a freight forwarder or other
similar service, Aventon will not replace any Covered Components damaged during such shipping method.
