Error code
If the screen displays an error code “Ex”, please refer to the table below.
Code
Situation
Problem
Causes
Solutions
E1
Not
heating
properly.
Wrong
temperature
control sensor.
Temperature
control sensor
short circuit or
open circuit.
Contact service center
E3
Not
heating
properly.
High water
temperature
indicator.
1.
The filled
water is over
45°C (113°F)
2.
The filter
cartridge was
put on the
wrong suction
fitting (higher
suction fitting).
1.
Cut off the power, make
sure the pool water is
between 2°C~44°C
(36°F~111°F). If this does
not solve the problem,
refer to the box below.
2.
Put the filter cartridge
on the lower suction
fitting.
E4
All
functions
do not
work,
buzzing
warn.
Low water
temperature
indicator.
The pool water is
lower than 2°C
(36°F).
•
Cut off the power, make
sure the pool. water is
between 2°C~44°C
(36°F~111°F)
•
If this does not solve the
problem, refer to the
box below
E5
All
functions
do not
work,
buzzing
warn.
High water
temperature
indicator.
The filled water is
over 50°C (122°F)
•
Cut off the power, turn
to qualified electrician to
reset the thermal cutout
described in next
paragraph.
•
If this does not solve the
problem, refer to the
box below
E6
Not
heating
and
filtering
properly.
Buzzing
warns.
Water pressure
is not big
enough to
activate
heating.
•
Inlet or outlet
on inner wall
are blocked.
•
Filter cartridge
is too dirty.
•
Pool water
does not reach
minimum
water level.
•
Do not release
air from pump
•
Clean inlet and outlet
•
Clean or replace filer
cartridge
•
Add water to reach
water level
•
Do air release as
outlined again
•
If this does not solve the
problem, refer to the
box below
