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Index

A

advanced options

changing language ...............................................

27

setting automatic gain control ..............................

27

advanced telephone features

about ....................................................................

23

automatic gain control

setting ..................................................................

27

Avaya Menu ..........................................................

25

26

adjusting brightness or contrast ...........................

25

button click sounds ..............................................

26

changing ring pattern ...........................................

26

error tones ............................................................

26

B

button click sounds

configuring ...........................................................

26

C

call appearance button LEDs

about ....................................................................

10

call settings

configuring visual alerts .......................................

27

conference calls

about ....................................................................

19

dropping the last person ......................................

20

making .................................................................

19

putting a call on hold ............................................

19

conference calls, adding a person on hold .................

19

D

Display

adjusting brightness .............................................

25

adjusting contrast .................................................

25

E

error tones

turning off .............................................................

26

G

getting your messages ...............................................

21

H

handling calls ..............................................................

17

hold

conference calls ...................................................

19

I

icons in telephone display

about ....................................................................

10

incoming calls

answering .............................................................

17

transferring ...........................................................

18

L

language, changing ....................................................

27

LEDs

about ....................................................................

10

legal notices .................................................................

2

logging in to your telephone .......................................

13

logging out of telephone .............................................

13

logging out of your telephone .....................................

13

M

making calls ................................................................

15

muting calls ................................................................

17

O

outgoing calls

making a call ........................................................

15

redialing a number ...............................................

15

P

paper labels ................................................................

11

putting a call on hold ..................................................

18

R

redial ...........................................................................

15

Ring Pattern

Avaya one-X

 Deskphone Value Edition SIP for 1603SW-I IP Deskphone User Guide

June 2010     29

Summary of Contents for one-X 16-603578

Page 1: ...Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide 16 603578 Issue 1 June 2010 ...

Page 2: ...ccessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Softwar...

Page 3: ...aya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 3 ...

Page 4: ...4 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 5: ...19 Making a conference call 19 Adding a person on hold to a conference call 19 Putting a conference call on hold 19 Dropping the last person added from a conference call 20 Chapter 6 Getting your messages 21 Logging into your voice mail 21 Chapter 7 Advanced telephone features 23 Chapter 8 Avaya Menu 25 Adjusting the brightness or contrast of the display 25 Changing the ring pattern 26 Turning but...

Page 6: ...6 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 7: ...ate call processing system The 1603SW I SIP telephone puts convenient features and capabilities at your fingertips including a Conference Transfer Hold and Redial button and a menu of options and settings to customize your phone Not all features described in this user guide may be available on your telephone If you find that a feature is not available contact your system administrator Avaya one X ...

Page 8: ...If Visual Alerting is enabled this light flashes when you receive an incoming call 2 Phone display There are two lines in the phone display The phone display presents calling or called party identification user options and other information relevant to using the phone Introduction to the 1603SW I SIP Telephone 8 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010...

Page 9: ...her number 7 Drop Press the Drop button to drop the active call While on a conference call press the Drop button to drop the last person added to the conference call 8 Redial Press the Redial button to dial the last number you dialed 9 Microphone The omnidirectional microphone sends and receives signals from all directions 10 Mute Press the Mute button to mute the microphone in the handset or spea...

Page 10: ...is being transferred or conferenced Steady red Call appearance is selected and will be used when you go off hook Off Call appearance is available Icons in the telephone display Icons are provided in the phone display to indicate the state of a call and navigation choices The icons that appear in the phone display are described in the following table Icon Description Incoming call is ringing Call i...

Page 11: ...that has been programmed on the button by your system administrator You can remove the labels if you want to change a label or write on a blank one Printed labels are also available for your telephone See your system administrator for more information Paper labels Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 11 ...

Page 12: ...Introduction to the 1603SW I SIP Telephone 12 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 13: ...in to your telephone Log in from the initial screen that prompts you for your extension 1 Enter your extension 2 Press to select OK 3 Enter the password your system administrator has assigned to you 4 Press to select OK Logging out of your telephone 1 Press the A button 2 Press to scroll to Log Out Note Log Out is not available if you are on a call 3 Press to select Log Out 4 Press again to confir...

Page 14: ...Logging in to and out of your telephone 14 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 15: ...ial the number you want to call 1 Do one of the following Lift the handset Press the Speaker button Press an available call appearance button 2 Dial the number you want to call Redialing a number Press the Redial button to call the last number dialed Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 15 ...

Page 16: ...Making calls 16 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 17: ...ll do one of the following Lift the handset Press the call appearance button whose green LED flashes for the incoming call Press the Speaker button to answer using the speakerphone If you are on another call press the call appearance button whose green LED flashes for the incoming call Muting a call If a call is on mute and you switch between the handset or speakerphone the mute will be turned off...

Page 18: ...l 1 If the call you want to transfer is not your active call press the call appearance button for the call you want to transfer 2 Press the Transfer button The very fast blinking green LED next to the call appearance button indicates the call is being transferred 3 Dial the telephone number 4 Press the Transfer button again or hang up to complete the transfer Handling calls 18 Avaya one X Deskphon...

Page 19: ...ll appearance button indicates the call is being conferenced 2 Dial the telephone number 3 Press the Conference button to add the person to the existing call Adding a person on hold to a conference call 1 While active on a call press the Conference button You hear a dial tone 2 Press the call appearance button of the call on hold 3 Press the Conference button again to add the person to the confere...

Page 20: ...cates the conference is on hold 2 Press the call appearance button to resume the conference call Dropping the last person added from a conference call While active on a conference call press the Drop button Conference calls 20 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 21: ...ges are an administered function Contact your system administrator with any questions Logging into your voice mail 1 To log in to your voice mail follow the instructions provided by your system administrator 2 Follow the voice prompts from your voice mail system Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 21 ...

Page 22: ...Getting your messages 22 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 23: ... to dial voicemail access speed dial or a Feature Access Code The feature button label identifies the feature that has been assigned for your telephone For more information about the feature administered for your telephone and for other features that are available for your extension contact your system administrator Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June ...

Page 24: ...Advanced telephone features 24 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

Page 25: ...lay language and set automatic gain control on the handset and speaker Network Information Shows a summary of network related parameters for your phone such as IP parameters and Quality of Service Log Out Lets you log out of your telephone to prevent unauthorized use during your absence Note The sub menus that appear depend on how your extension was administered Some sub menus may not be available...

Page 26: ...button 2 Press to scroll to Sounds 3 Press to select Sounds 4 Press to select Next 5 Press or on the volume button to turn button click sounds on and off Turning error tones on or off 1 Press the A button 2 Press to scroll to Sounds 3 Press to select Sounds 4 Press to scroll to Error Tones 5 Press or on the volume button to turn error tones on or off Avaya Menu 26 Avaya one X Deskphone Value Editi...

Page 27: ...trol helps to maintain a constant audio level by automatically increasing or decreasing the gain depending upon the signal level For high level signals the gain is reduced and for low level signals the gain is increased 1 Press the A button 2 Press to scroll to Advanced 3 Press to select Advanced 4 Press to select AGCHandset or AGCSpeaker 5 Press or on the volume button to turn automatic gain cont...

Page 28: ...Press to save your selection 8 Press to confirm or to cancel Viewing network information 1 Press the A button 2 Press to scroll to Network Info 3 Press to select Network Info 4 Press to scroll to Audio Info IP Info QOS Interfaces or Miscellaneous 5 Press to view information for the item you selected Avaya Menu 28 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 201...

Page 29: ...conference calls adding a person on hold 19 D Display adjusting brightness 25 adjusting contrast 25 E error tones turning off 26 G getting your messages 21 H handling calls 17 hold conference calls 19 I icons in telephone display about 10 incoming calls answering 17 transferring 18 L language changing 27 LEDs about 10 legal notices 2 logging in to your telephone 13 logging out of telephone 13 logg...

Page 30: ...telephone display icons 10 Transfer 18 V viewing network information 28 visual alerts configuring 27 Voice mail logging in 21 30 Avaya one X Deskphone Value Edition SIP for 1603SW I IP Deskphone User Guide June 2010 ...

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