Avaya Media Gateway G350, Maintenance Manual

Page: 311 / 332

Media Server alarms
S8300 alarms – _WD
Maintenance of the Avaya G350 Media Gateway 311
June 2004
S8300 alarms – _WD
See Table 163, Alarm #8, on page 311 through Table 172, Alarm #17, on page 315 for a list of S8300
Alarms – _WD.
Table 163: Alarm #8
Number 8
Source _WD
Event ID 4
Alarm Level Major
Alarm Text Description Maximum retries for app start
Possible Causes Application failed (cannot start) maximum allowed number of
times. The application is present but not launching.
Determining Cause Go to the Web Interface; choose Diagnostics; View System Logs;
select Watchdog Logs
Resolution 1. On the Web Interface, choose View Process Status and select
the appropriate settings
2. From the Web Interface, choose Alarms and Notification; select
the appropriate alarm; choose Clear
Table 164: Alarm #9
Number 9
Source _WD
Event ID 6
Alarm Level Major
Alarm Text Description Cannot open config parameter file
Possible Causes Watchdog cannot read its configuration file
/etc/opt/ecs/watchd.conf
Determining Cause Go to the Web Interface; choose Diagnostics; View System Logs;
select Watchdog Logs
Resolution 1. Get a fresh copy of watchd.conf (from the CD for field, and
from remote server or /root2 for the labs).
2. From the Web Interface, choose Alarms and Notification; select
the appropriate alarm; choose Clear