TBH; Reviewed:
SPOC 9/16/2014
Solution & Interoperability Test Lab Application Notes
©2014 Avaya Inc. All Rights Reserved.
2 of 17
JabraMO-AAAD64
1. Introduction
These Application Notes describe the configuration steps required for Jabra PC Suite software
and Jabra Motion Office to successfully interoperate with Avaya Agent Desktop and Avaya
Aura® Communication Manager. Jabra Motion Office is connected to the PC running Avaya
Agent Desktop via a USB cable and Jabra PC Suite serves as an interface between Avaya Agent
Desktop and Jabra Motion Office. Avaya Agent Desktop application is used to manage agent
activities and also can be used as an IP softphone.
2. General Test Approach and Test Results
The compliance testing of Jabra Motion Office and Jabra PC Suite interoperating with Avaya
Agent Desktop was manually performed. No performance testing was done and the tests listed in
Section 2.1
were executed and verified.
DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent
to the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member’s solution.
Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets
that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to
determine interoperability with Avaya phones. However, Avaya does not conduct the testing of
non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC
regulations, or any other tests to ensure conformity with safety, audio quality, long-term
reliability or any regulation requirements. As a result, Avaya makes no representations whether a
particular non-Avaya headset will work with Avaya’s telephones or with a different generation
of the same Avaya telephone.
Since there is no industry standard for handset interfaces, different manufacturers utilize
different handset/headset interfaces with their telephones. Therefore, any claim made by a
headset vendor that its product is compatible with Avaya telephones does not equate to a
guarantee that the headset will provide adequate safety protection or audio quality.