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All Rights Reserved.

Notice

While reasonable efforts have been made to ensure that the information in this 
document is complete and accurate at the time of printing, Avaya assumes no 
liability for any errors. Avaya reserves the right to make changes and 
corrections to the information in this document without the obligation to notify 
any person or organization of such changes.

Note

Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an 
Avaya IP telephone might cause interference.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to 
the original published version of this documentation unless such modifications, 
additions, or deletions were performed by Avaya. End User agrees to 
indemnify and hold harmless Avaya, Avaya's agents, servants and employees 
against all claims, lawsuits, demands and judgments arising out of, or in 
connection with, subsequent modifications, additions or deletions to this 
documentation, to the extent made by End User.

For the most current versions of documentation, go to the Avaya support Web 
site 

http://www.avaya.com/support

 and search for "one-X Deskphone SIP".

Link disclaimer

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pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales 
agreement to establish the terms of the limited warranty. In addition, Avaya’s 
standard warranty language, as well as information regarding support for this 
product, while under warranty, is available to Avaya customers and other 
parties through the Avaya Support Web site: http://www.avaya.com/support. 
Please note that if you acquired the product from an authorized Avaya reseller 
outside of the United States and Canada, the warranty is provided to you by 
said Avaya reseller and not by Avaya.

License

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE, 
HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/ ARE APPLICABLE TO 
ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA 
SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR 
AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A 
COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA 
RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, 
AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS 
OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE 
OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE 
RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE 
USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY 
INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR 
AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF 
AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR 
USING THE SOFTWARE (HEREINAFTER REFERRED TO 
INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO THESE 
TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT 
BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE 
(“AVAYA”).

Avaya grants End User a license within the scope of the license types 
described below. The applicable number of licenses and units of capacity for 
which the license is granted will be one (1), unless a different number of 
licenses or units of capacity is specified in the Documentation or other 
materials available to End User. “Designated Processor” means a single 
stand-alone computing device. “Server” means a Designated Processor that 
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means the computer programs in object code, originally licensed by Avaya and 
ultimately utilized by End User, whether as stand-alone products or 
pre-installed on Hardware. “Hardware” means the standard hardware originally 
sold by Avaya and ultimately utilized by End User.

License Types: 

Designated System(s) License (DS). End User may install and use each copy 
of the Software on only one Designated Processor, unless a different number 
of Designated Processors is indicated in the Documentation or other materials 
available to End User. Avaya may require the Designated Processor(s) to be 
identified by type, serial number, feature key, location or other specific 
designation, or to be provided by End User to Avaya through electronic means 
established by Avaya specifically for this purpose.

Shrinkwrap License (SR). With respect to Software that contains elements 
provided by third party suppliers, End User may install and use the Software in 
accordance with the terms and conditions of the applicable license 
agreements, such as "shrinkwrap" or "clickwrap" license accompanying or 
applicable to the Software ("Shrinkwrap License"). The text of the Shrinkwrap 
License will be available from Avaya upon End User’s request (see "Third-party 
Components" below for more information).

Copyright 

Except where expressly stated otherwise, no use should be made of materials 
on this site, the Documentation(s) and Product(s) provided by Avaya. All 
content on this site, the documentation(s) and product(s) provided by Avaya 
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transmit or distribute in any way any content, in whole or in part, including any 
code and software. Unauthorized reproduction, transmission, dissemination, 
storage, and or use without the express written consent of Avaya can be a 
criminal, as well as a civil, offense under the applicable law.

Third-party components

Certain software programs or portions thereof included in the Product may 
contain software distributed under third party agreements (“Third Party 
Components”), which may contain terms that expand or limit rights to use 
certain portions of the Product (“Third Party Terms”). Information regarding 
distributed Linux OS source code (for those products that have distributed the 
Linux OS source code), and identifying the copyright holders of the Third Party 
Components and the Third Party Terms that apply to them is available on 
Avaya’s Web site at: 

http://www.avaya.com/support/Copyright.

 

T9 Text Input and other products are covered by one or more of the following 
patents: U.S. Pat. Nos. 5,187,480,5,818,437, 5,945,928, 5,953,541, 6,011,554, 
6,286,064, 6,307,548, 6,307,549, and 6,636,162,6,646,573, 6,970,599; 
Australia Pat. Nos. 727539, 746674, 747901; Austria Pat. Nos. AT225534, 
AT221222; Brazil P.I. No. 9609807-4; Canada Pat. Nos. 1,331,057, 
2,227,904,2,278,549, 2,302,595; Japan Pat. Nos. 3532780, 3492981; United 
Kingdom Pat. No. 2238414B; Hong Kong Standard Pat. No. HK1010924; 
Republic of Singapore Pat. Nos. 51383, 66959, 71979; European Pat. Nos. 1 
010 057 (98903671.0), 1 018 069 (98950708.2); Republic of Korea Pat. Nos. 
KR201211B1, KR226206B1, 402252; People's Republic of China Pat. No. 
ZL96196739.0; Mexico Pat. Nos. 208141, 216023, 218409; Russian 
Federation Pat. Nos. 2206118, 2214620, 2221268; additional patent 
applications are pending.

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an 
unauthorized party (for example, a person who is not a corporate employee, 
agent, subcontractor, or is not working on your company’s behalf). Be aware 
that there can be a risk of toll fraud associated with your system and that, if toll 
fraud occurs, it can result in substantial additional charges for your 
telecommunication services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical 
assistance or support, call the Technical Service Center Toll Fraud Intervention 
Hotline at +1-800-643-2353 for the United States and Canada. For additional 
support telephone numbers, see the Avaya Web site:

 

http://www.avaya.com/support

. Suspected security vulnerabilities with Avaya 

Products should be reported to Avaya by sending mail to: 

[email protected]

.

Trademarks

All other trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web 
site: 

http://www.avaya.com/support

.

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask 
questions about your product. The support telephone number is 
1-800-242-2121 in the United States. For additional support telephone 
numbers, see the Avaya Web site:

http://www.avaya.com/support

.

Federal Communications Commission (FCC) Interference Statement

This equipment has been tested and found to comply with the limits for a Class 
B digital device, pursuant to Part 15 of the FCC rules. These limits are 
assigned to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and 

Summary of Contents for BM12

Page 1: ...Avaya one X Deskphone BM12 Button Module User Guide 16 603623 Issue 1 August 2010 ...

Page 2: ... respect to Software that contains elements provided by third party suppliers End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickwrap license accompanying or applicable to the Software Shrinkwrap License The text of the Shrinkwrap License will be available from Avaya upon End User s request see Third...

Page 3: ...the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment FCC Industry Canada Radiation Exposure Stateme...

Page 4: ......

Page 5: ...oduction to the BM12 Button Module 7 Paging 9 Answering a Call 9 Accessing Features 9 Personal Settings 10 Personalizing Button Labels 10 Adjusting the Button Module Brightness 12 Adjusting the Button Module Contrast 12 Contents ...

Page 6: ...Contents 6 Avaya one X Deskphone BM12 Button Module User Guide ...

Page 7: ...tton module features on the Features list Important Important The BM12 is currently compatible with the 9608 9611G and 9641G IP Deskphones which support up to three serially attached button modules The 9608 and 9611G are button based models meaning that you use the hard buttons under each softkey that displays on the screen to initiate and perform actions The 9641G IP Deskphone is a touch based mo...

Page 8: ...a one X Deskphone BM12 Button Module User Guide Figure 1 The BM12 Button Module Figure notes 1 Line buttons with On Off LEDs for call appearances and features 2 Display Screen 3 Quick Edit Button 4 Next 12 Previous 12 Page buttons with LEDs sbm24 ...

Page 9: ...swer the call or go off hook to make a call the line button changes to a steady red and the telephone screen displays the call Note Note If you have bridged call appearances on your button module you can receive and answer calls to other extensions When a bridged extension is in use by the owner the corresponding line button on the button module turns to steady red for that extension For more info...

Page 10: ... the button module connected directly to the deskphone Module 2 corresponds to the button module attached to Module 1 and Module 3 is the module attached to Module 2 Note Note If you try to change a label that is locked cannot be changed as set by your system administrator an error beep sounds and a message informing you that label cannot be changed displays Personalizing a button label using a bu...

Page 11: ...abel to its default using a touch based IP Deskphone 1 Press the button module s Edit button 2 With the Phone screen displayed use the deskphone s list of call appearances and features to locate the label you want to restore then touch that label to select it 3 Touch Edit 4 Clear the label of text using the on screen keyboard For information about using the onscreen keyboard see your deskphone use...

Page 12: ...here is more than one button module attached select the module by number 6 Use the horizontal arrow keys to adjust the brightness 7 Press Save Adjusting brightness using a touch based IP Deskphone 1 At the deskphone press Home 2 Touch Settings 3 Touch Options Settings 4 Touch Screen Sound Options 5 Touch Brightness 6 If only one button module is attached touch Module 1 If there is more than one bu...

Page 13: ...ontrast As you adjust the contrast check the button module to view the result 7 Press Save or OK Adjusting the contrast using a touch based IP Deskphone 1 At the deskphone press Home 2 Touch Settings 3 Touch Options Settings 4 Touch Screen Sound Options 5 Touch Contrast 6 Touch the level control to adjust the contrast higher or lower If there is more than one button module shown on the screen be s...

Page 14: ...Introduction to the BM12 Button Module 14 Avaya one X Deskphone BM12 Button Module User Guide ...

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