
NC; Reviewed:
10/01/2010
Avaya BCM Solutions Test Lab
Application Notes
©2010 Avaya Inc. All Rights
Reserved.
12 of 14
ConfiguringSIPTrunkingSkype-BCM6
Page 12 of 14
•
Set the
Destination Digits
to the value provide as the External Number in Step 10 of
section 5.2.2
•
In the
ITSP Account
drop down list, select the Skype account
9. Click
OK
5.2.4
Configuring Incoming Calls from SKYPE to BCM
1.
This can be done in one of two ways;
2.
The DID assigned to the BCM can be associated with a target line assigned to a group of
set(s) and all calls to the DID will be routed those set(s).
All calls to the DID assigned to the BCM can be answered by the Auto Attendant (AA) and
from there, a DN can be entered to reach a phone on the BCM
5.2.4.1 Assigning DID to BCM Phones for Incoming Call
1. Navigate to
2. On the selected Target Line, set the “
Pub. Received #
” to the last 4-digis of the Skype
assigned DID.
Configuration
Telephony
Lines
Target Line
and click on an unused
target line
3. Assign the DN of phones on the BCM that require an appearance on this target line. This
will be the phones that will be alerted when call to the Skype assign DID is received.
a. Navigate to
Configuration
Telephony
Lines
Target Line
and click on the
Target Line configured in Step 2 above
b. Click on the
Assigned DNs
tab
c.
Click the
Add
button to add the DN of set(s) to this Target Line
.
5.2.4.2 Configuring AA to Answer Incoming Calls
Alternatively, the AA on the BCM can be configured to answer incoming calls and then call
routed to a target phone on the BCM by entering the extension of the set at the AA prompt. To
do this,
1. Navigate to
Configuration
Telephony
Lines
Target Line
and click on an unused
target line
2. On the selected Target Line, set the “
Pub. Received #
” to the last 4-digis of the Skype
assigned DID.
3. Navigate to
Configuration
Application
Voice Messaging/Contact Center