Avaya BCM 450 Configuration Manual Download Page 12

NC; Reviewed: 
10/01/2010 

Avaya BCM Solutions Test Lab 

Application Notes 

©2010 Avaya Inc. All Rights 

Reserved. 

12 of 14 

ConfiguringSIPTrunkingSkype-BCM6 

 

 

Page 12 of 14 

  Set the 

Destination Digits

 to the value provide as the External Number in Step 10 of 

section 5.2.2 

  In the 

ITSP Account

 drop down list, select the Skype account  

9.  Click 

OK

 

 

 

5.2.4 

 

Configuring Incoming Calls from SKYPE to BCM 

1. 

This can be done in one of two ways; 

2. 

The DID assigned to the BCM can be associated with a target line assigned to a group of 
set(s) and all calls to the DID will be routed those set(s). 

 

All calls to the DID assigned to the BCM can be answered by the Auto Attendant (AA) and 
from there, a DN can be entered to reach a phone on the BCM

 

5.2.4.1 Assigning DID to BCM Phones for Incoming Call 

1.  Navigate to 

2.  On the selected Target Line, set the “

Pub. Received #

” to the last 4-digis of the Skype 

assigned DID. 

Configuration

 Telephony

 Lines 

 Target Line

 and click on an unused 

target line 

3.  Assign the DN of phones on the BCM that require an appearance on this target line. This 

will be the phones that will be alerted when call to the Skype assign DID is received. 

a.  Navigate to 

Configuration

 Telephony

 Lines 

 Target Line 

and click on the 

Target Line configured in Step 2 above 

b.  Click on the 

Assigned DNs

 tab 

c. 

Click the 

Add

 button to add the DN of set(s) to this Target Line

 

 

5.2.4.2 Configuring AA to Answer Incoming Calls 

Alternatively, the AA on the BCM can be configured to answer incoming calls and then call 
routed to a target phone on the BCM by entering the extension of the set at the AA prompt. To 
do this,  

1.  Navigate to 

Configuration

 Telephony

 Lines 

 Target Line

 and click on an unused 

target line 

2.  On the selected Target Line, set the “

Pub. Received #

” to the last 4-digis of the Skype 

assigned DID. 

3.  Navigate to 

Configuration

Application

Voice Messaging/Contact Center

 

Summary of Contents for BCM 450

Page 1: ...vaya BCM Solutions Test Lab Business Communication Manager BCM 50 and BCM450 Release 6 0 Configuration Guide for Skype SIP Connect Service Issue 1 0 Abstract This document provides guidelines for conf...

Page 2: ...D 5 3 2 TECHNICAL CAVEATS 5 4 0 OVERVIEW 6 5 0 SYSTEM CONFIGURATION 7 5 1 BCM CONFIGURATION 7 5 1 1 IP Trunks Settings Configuration 7 5 1 2 SIP Media Parameters Configuration 7 5 1 3 Importing Skype...

Page 3: ...CM50 or a BCM450 Release 6 0 for SIP trunk inter working with Skype The information provided is specific for the SIP trunk inter working unrelated configuration is not considered within this guide Thi...

Page 4: ...achieve successful interoperability between the BCM and Skype SIP Trunking the various network elements must be running the version of software as shown below System Platform Firmware BCM 50 All platf...

Page 5: ...ation presentation Calling line number presentation restriction DTMF RFC 2833 Call hold Call transfer attended and unattended Conference calls Call forward Call waiting 3 2 Technical Caveats 1 FAX is...

Page 6: ...ware layer 3 device with NAT and firewall is deployed between the BCM and Skype The IP address assigned to the BCM and all IP phones is private and since Skype does not support remote NAT compensation...

Page 7: ...tion Resources IP Trunks SIP Trunking 3 In the Preferred Codecs section configure G 729 G 711 uLaw as the first and second preferred codec respectively Select the Media Parameters tab 4 In the codec S...

Page 8: ...sername field d Enter the Skype user id in the Auth name field e Enter the Skype user password in the Auth password field f Leave the rest of the parameters at their default values 8 Click on the OK b...

Page 9: ...that can be located in the BCP under account details The landline numbers must belong to the business and must be located in the same country as the business is registered When a business has been ver...

Page 10: ...Unknown 3 Set the Public network code which is a Caller ID prefix for example 613763 4 In the Public Network DN Lengths table configure the DN prefixes and their corresponding lengths 5 Under Configur...

Page 11: ...sed schedule 21 In the Second Route column of the selected row above provide the route configure in Step 13 22 Navigate to Configuration Telephony Scheduled Services 23 Click on the schedule used in S...

Page 12: ...Pub Received to the last 4 digis of the Skype assigned DID Configuration Telephony Lines Target Line and click on an unused target line 3 Assign the DN of phones on the BCM that require an appearance...

Page 13: ...rget Line configured in Step 1 8 Under the Command Column click Change 9 In the Line Properties web page select Auto Attendant as the Answer Mode 10 Click the Submit button 5 2 5 Giving Access to SIP...

Page 14: ...and the Globemark are trademarks of Nortel Networks All other trademarks are the property of their respective owners The information provided in these Application Notes is subject to change without no...

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