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Avaya 413X, User Manual

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Avaya 413X User Manual Download Page 39

39

General information

Troubleshooting

The telephone freezes.

Remove and replace the battery pack. 
Press 

 to turn on the telephone.

The telephone does not ring.

Check whether the ringer is SILENT 
or RINGER VOL. is OFF.

Not possible to turn on the 
telephone.

Check if battery is connected. If yes, 
charge the battery.

The telephone turn off when 
receiving a call and going off-hook.

Charge the battery. If still a problem 
change the battery as it might be 
defective.

Information

Error information

Improper function of the handset 
might be related to the installation of 
the DMC system or failures related to 
the main system. 
Before declaring a handset for repair 
be sure that the main system is oper-
ating properly.

Technical specification

Size and weight

Size: 148 x 50 x 28 mm
Weight: 130 g incl. battery ± 10 g

Capacity

Active talking time 16 hours
Stand-by time 150 hours

Summary of Contents for 413X

Page 1: ...Avaya DECT Handset 413X and 414X User Guide www avaya com 2010 Avaya Inc Printed in Denmark ...

Page 2: ...e degree of flexibility and mobility due to high battery capacity practi cal weight size and design X represents the frequency variant of the models 2 1900 1920 MHz frequency band 3 1880 1895 MHz frequency band 5 1880 1900 MHz frequency band Charge your handset 14 16 hours prior to first use for best performance STOP ...

Page 3: ...X is for use with the following Avaya host sys tems Norstar MICS 7 0 or greater Modular Integrated Communications System Norstar CICS 7 0 or greater Compact Integrated Communications System BCM 3 7 or greater Business Communication Manager ...

Page 4: ......

Page 5: ...N OFF 18 Adjusting speaker volume 18 Changing Menu Language 18 Customizing handset 19 Making and answering calls 22 Dial directly 22 On hook dialling pre dial 22 Dial from your phone book 23 Redial 23 Answering calls 24 Hold a call 24 Making or answering a second call 25 Mute a call 25 Turn on loudspeaker 25 Replying to messages 26 More handset options 27 Moving around in the Menu 27 Using phone b...

Page 6: ...6 ...

Page 7: ... the vicinity of electrical detonators in shielded rooms in areas where radio transmission is forbidden in aircraft Do not place a handset near water moisture or damp areas heat sources direct sunlight or unventilated areas devices which generate strong magnetic fields such as electrical appliances fluorescent lamps computers radios televisions or fax machines areas where the handset can be covere...

Page 8: ... where flammable liquids or gases are present The battery will explode if disposed of in a fire Do not charge the batteries unless you use the Avaya Inc approved charger and the proper batteries Only use battery type NT7B65LD in the 413X 414X handset Do not use these batteries with other products These batteries were designed specifically for use with the 413X 414X handset and the 413X 414X charge...

Page 9: ...unscrew the plate on the rear of the handset to access the battery compartment Use a normal screw driver 2 Insert the screwdriver into the small crack behind the blind cover and break to open the handset 3 Place the battery plug in the slot in the battery box 4 Insert battery with the label readable 5 Replace the back cover ...

Page 10: ...ring normal operation it takes approximately 3 5 hours to charge the handset from fully discharged to its full capacity Place the handset in the charger For correct charging be sure the room temperature is between 0 C and 25 C Do not place the handset in direct sunlight The battery has a built in heat sensor which will stop charging if the battery temperature is too high ...

Page 11: ...r incoming calls It is necessary to recharge the battery when the display shows BATTERY LOW or if the handset cannot be turned on When the battery is fully discharged up to 10 minutes may pass before charging begins display lights up When the charger begins the charging status is shown in the display if the handset is turned on Checking battery capacity In the BATTERY MENU it is possible to see th...

Page 12: ...llection point for chemical waste disposal Warning Nickel metal hydride batteries must be disposed of properly Do not dispose of the batteries in office or household waste Nickel metal hydride batteries are recyclable You can help preserve the environment by returning your unwanted batteries to your nearest recycling center for recycling or proper disposal Contact your system administrator for mor...

Page 13: ...you have a message waiting Volume control Adjusts the handset and ringer volume Display Shows call information handset status icons and guides you through features and option menus Headset connector Only available on handset 414X H D D E B J C C J A L K J I H G F A B C D ...

Page 14: ... feature option key On hook idle Enters the Redial List menu Off hook active Activates a feature option key On hook idle Enters the Telephone Book menu Off hook active Activates a feature option key On hook idle Turns the handset off with a long four second key press Off hook active Turns the microphone off or on when you are on a call Feature key On hook idle Turns the display on for three second...

Page 15: ...ailable on handset 414X R key On hook idle Opens your message list with a short key press OR Enters the text message MSF MAIL menu with a long three second key press Off hook active Places calls on hold On Off hook key On hook idle Turns the handset on Off hook active Ends an active call K L 61 1 1 OMXXQP 1D 88 1 1 Display information example Line 1 Line 2 Line 3 Line 4 ...

Page 16: ...ure options vary depending on the type of call or feature in use Handset icons The following icons appear on the fourth line of the display The radio signal icon indicates connection to system Note The icon flashes when the system is busy and you will not be able to make or answer calls The envelope icon indicates a new text message MSF MAIL Left and right arrow icons appear on the display when yo...

Page 17: ...acklight automatically turns on when there is an incoming call or if a key is pressed The backlight turns off after 10 seconds when the handset is idle You can disable the backlight to save power refer to the Customizing handset section in this guide for more information Note The backlight is disabled when the key lock function is activated 1D 88 1 1 Display softkey mapping example Display s Line ...

Page 18: ...Press 2 Use the two keys placed at the upper right side of the handset for volume control 3 Press again Changing Menu Language There are eleven predefined lan guages in the handset English Ger man French Italian Spanish Dutch Portuguese Turkish Danish Swedish and Norwegian 1 Press MENU and then press 3 2 Switch to SET PROFILE LANGUAGE using the keys then press 3 3 Use the keys to choose between th...

Page 19: ...isplay shows if the SILENT mode is enabled Profile set up In the following you will find a descrip tion of how to set up the profile 1 Press MENU to enter the PROFILE SET UP MENU 2 Press 3 You are now able to switch between the different settings using or 3 Press 3 when you find the setting you wish to change or see 4 Change the setting according to your needs confirm with 3 and you automatically ...

Page 20: ...414X Auto ANSWER Can be turned on off using and Confirm with 3 When turned on the telephone auto matically goes off hook when ringing START VOL Start volume can be adjusted using and Confirm with 3 OUT OF RANGE The out of range indication can be turned on off using and Confirm with 3 With the out of range indicator turned on a beep will sound when the tele phone is moving out of range of the base ...

Page 21: ...n the hand set will automatically lock the keys after 60 seconds Press MENU then press º to activate the keys again Language Choose between predefined lan guages using and Confirm with 3 BACKLIGHT Can be turned on off using and Confirm with 3 Refer to More handset options on page 27 for more information on the menu ...

Page 22: ... bers For external calls dial the external code or line pool code to access an external line then dial the external telephone number Contact your sys tem administrator to confirm what external code or line pool code to use Dial directly 1 Press the display icon flashes until the call is connected 2 Dial the number 3 Press again to end the call On hook dialling pre dial 1 Dial the number A long pre...

Page 23: ...on page 30 Redial The handset has maximum 10 redial numbers Each number is only repre sented once 1 Press to enter the redial list You can also reach the REDIAL MENU in the main menu 2 Search for the number by using the keys Redial numbers are marked with REDIAL or name of the person who called if present in the phone book 3 Press the display icon flashes until the call is connected 4 Press again ...

Page 24: ...system programming To answer a call Press to answer a call when your handset rings If you are using headset press any key on the handset to answer the call To stop the handset ringing without answering the call Press and the ring signal is muted The display shows RINGER MUTED Alternatively press one of the volume control buttons to mute the ringing signal Hold a call 1 While on a call press R 2 To...

Page 25: ...make a second call 1 Press R to put the first call on hold 2 Dial the telephone number of the second call To return to the first call Press R again to return to the first call The second call is automatically put on hold Mute a call 1 While on a call press 2 To cancel mute press again Turn on loudspeaker Only available on Handset 414X 1 While on a call press long key press to turn the loudspeaker ...

Page 26: ... is the message waiting indica tion To view reply and listen to your messages 1 While on hook press R short key press to access your message list 2 Press 1D to view all messages in the list Note The 1D softkey only appears on the display when you have more than one message 3 Press 88 to reply to a message in the list 4 Press 1 1 to delete a message from the list Note Refer to the document provided...

Page 27: ...t is in the menu and an incoming call arrives then the menu will be dropped and the call handled in the normal way See Figure 3 on page 47 Menu structure The main menu consists of the follow ing 8 menus MENU PROFILE SET UP For more information see Customiz ing handset on page 19 MENU EXT SERVICE External services are only applicable to the Master handset For more infor mation contact your system a...

Page 28: ...is also possible to reach the REDIAL MENU using the key Numbers are named REDIAL or with the name If you want to delete a REDIAL use or to scroll to the name number and then press 3 twice The name number is now deleted If the number is stored it is moved to the telephone book It is possible to add prefixes to the redial numbers Find the number you wish to edit and press the digits you want to add ...

Page 29: ...re special functions which are based on MSF Message Service Function The functions require special software in the main system Note The PHONE BOOK MENU REDIAL MENU and MSF MAIL MENU can be accessed directly The PHONE BOOK MENU by pressing the REDIAL MENU by pressing and the MSF MAIL MENU by pressing R with a long key press ...

Page 30: ...Using the alphanumeric keyboard The normal dialling keys 0 9 are used for writing the name to be placed in the telephone book By pressing the keys a certain number of times the related letters or digits will appear in the display Spaces are made by using the 0 key Keyº changes between uppercase and lowercase letters The arrows will move the cursor Left arrow is also used for deleting hold for 1 se...

Page 31: ...toring the telephone will go back to standby mode Key Capital letter Small letter 1 1 1 2 A B C 2 Ä Å À Á Ã Æ Ç a b c 2 ä å à á ã æ ç 3 D E F 3 È É Ê Ë d e f 3 è é ê ë 4 G H I 4 Ì Í Î Ï g h i 4 ì í î ï 5 J K L 5 j k l 5 6 M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø 7 P Q R S 7 ß p q r s 7 ß 8 T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û 9 W X Y Z 9 w x y z 9 0 Space 0 _ Space 0 _ AÆa aÆA ...

Page 32: ... Enter a name and then press 3 to store the redial list number in the telephone book Storing number from last caller While on hook press to store a number from last caller then 3 then press then 3 to confirm Reading BOOK numbers 1 While on hook press to enter the telephone book 2 For quick search press the first letter of the name using 2 9 Refer to Using the alphanumeric keyboard on page 30 3 Pre...

Page 33: ...umber to be edited press 3 press then press 3 3 Edit the number and then press 3 to store the number Note Viewing and editing the telephone book can also be done while in conversation off hook by pressing with a long key press See Figure 6 on page 50 Changing Redial number 1 While on hook press use the keys to find the redial number to be edited and press the digits you want to add to the number e...

Page 34: ...d it is moved to the telephone book Using text messages MSF It is possible to send text messages from handset to handset on the same system Note Sending text messages is not supported This feature will be supported in upcoming releases See Figure 4 on page 48 At the reception of a text message the envelope display icon appears The envelope display icon is indicating one or more unread messages or ...

Page 35: ...igits Call back no is max 23 digits or letters for E mail 14 messages can be stored in the handset When receiving a new message the oldest unlocked will be deleted Locked messages will not automatically be overwritten but can manually be deleted Maximum 7 messages can be locked Reading a MSF mail 1 While on hook press R with a long key press then press 3 If the message includes more than 48 letter...

Page 36: ...hen 3 press 3 again and use the keys to find the forward feature press 3 twice and you are now able to dial the number on the receiver 2 Press 3 to confirm Deleting all MSF mails 1 While on hook press R to open the mail stack then 3 press 3 again and use the keys to find the delete feature 2 Press 3 and all mails are deleted Deleting a MSF mail 1 While on hook press R to open the mail then 3 press...

Page 37: ...2 Press 3 and the mail is locked unlocked Writing a MSF mail 1 While on hook press R with a long key press to write a new mail confirm with 3 and then write your message 2 To send the mail press 3 dial the number of the receiver and then confirm with 3 3 If one or more mails are stored do as followed Press R then confirm with 3 and then write your message Press 3 dial the number of the receiver an...

Page 38: ...number Press after the number in on hook REDIAL Press in on hook Check messages Short Press R in on hook MSF MAIL Long Press R in on hook MUTE temporarily the ringer Press 3 when the telephone is ringing Alternatively you can also press one of the volume control buttons to mute the ringing signal MUTE the microphone Press 3 when the telephone is off hook RECALL Press R Pause Hold º for one second ...

Page 39: ...ff when receiving a call and going off hook Charge the battery If still a problem change the battery as it might be defective Information Error information Improper function of the handset might be related to the installation of the DMC system or failures related to the main system Before declaring a handset for repair be sure that the main system is oper ating properly Technical specification Siz...

Page 40: ...in a wet basement or near a swimming pool 5 Slots or openings in the equipment are provided for ventilation to pro tect it from over heating These openings must not be blocked or covered 6 The product should be operated only from the type of power source indicated on the instructions If you are not sure of the type of power supply consult your dealer or local power company 7 Do not overload wall o...

Page 41: ...ens radio equipment or non ground con nected televisions These appliances may cause electri cal interference to the base or hand set 14 The charger must be placed on a hard flat surface and connected to a functional 120 volt AC power source depending on the country of use 15 This telephone will not operate in the event of a blackout Please keep a backup phone for emer gencies Intrinsic safety Do n...

Page 42: ... may be toxic of swallowed 4 During charging batteries heat up This is normal and not dangerous 5 Do not use non Avaya charging devices This could damage the batteries Notices Before installing this equipment users should ensure that it is permis sible to be connected to the facilities of the local telecommunications com pany The equipment must also be installed using an acceptable method of conne...

Page 43: ... should be notified as soon as possible You will be informed of your right to file a com plaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your telephone system If they do and it is possible you will be notified in advance to give you an opportunity to maintain uninterrupted telephone ser vic...

Page 44: ...ent and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Power Outage In the event of a power outage your cordless tele phone will not operate The cordless telephone requires electricity for oper ation You should have a telephone which does not require electricity avai...

Page 45: ...45 Figure 1 Menu language ...

Page 46: ...46 Figure 2 Menu profile set up ...

Page 47: ...47 Figure 3 Menu structure ...

Page 48: ...48 Figure 4 Menu mail ...

Page 49: ...49 Figure 5 Menu phone book storing a number ...

Page 50: ...50 Figure 6 Menu phone book reading deleting editing a number ...

Page 51: ......

Page 52: ...1412 5000 HD ED3 A Rasmussens Bogtrykkeri Ringkøbing ...

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