Avanti SDO-21 DP, Installation Instructions And User Manual

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TROUBLESHOOTING GUIDE
Symptom Suggested Remedies/Reasons
Reference
Page Sec.
• AGDO will not function at all
• Check that power chord is plugged-in and turned on ~ ~
• Check power point by plugging-in an alternate appliance ~ ~
• Check that AGDO is engaged to door 12 10
• No LED display indicates that AGDO has entered Shut-Down Mode
18 17
due to low battery voltage - check power supply (battery version only)
• Opener may have entered Vacation Mode 25 31
• AGDO runs very slowly
• Speed Control setting may be too low - increase speed setting 25 30
• Batteries are running low - check that charger is charging 18 17.1
• Garage door may be binding or out of balance 4 3
• Disengage AGDO from door and check for obstructions 12 10
• Door stops before reaching • Disengage AGDO from door and check for correct spring balance 4 3
fully open position • Check for correct Safety Obstruction Force adjustment settings 13 12
• Check for correct Open Limit adjustment 13 11
• Door may be incorrectly balanced - disable soft stop 25 29
• Disengage AGDO from door and check for obstructions 12 10
• Door stops & reverses before • Disengage AGDO from door and check for correct spring balance 4 3
reaching fully closed position • Check for correct Safety Obstruction Force adjustment settings 13 12
• Check for correct Safety Beam alignment where fitted 23 26
• Door may be incorrectly balanced - disable soft stop 25 29
• Door stops before reaching
• Check for correct Close Limit adjustment 13 11
fully closed position
• Door will not Safety Reverse
• Check for correct Safety Obstruction Force adjustment settings
13 12
• Battery voltage may be low - check that battery charger is active
18 17.1
• Door requires excessive force
• Check for correct Safety Obstruction Force adjustment settings 13 12
to Safety Reverse
• Door requires excessive force
• Check for correct Safety Obstruction Force adjustment settings 13 12
to Safety Stop
• Check function of AGDO by operating from "Run" button 23 25
• AGDO will not function from • Check function of AGDO with substitute Hand Transmitter 22 22
Hand Transmitter • Re learn Hand Transmitter code into AGDO 22 22
• Replace Hand Transmitter battery 22 22
• Hand Transmitter operating • Replace Hand Transmitter battery 22 22
range is poor • Extended AGDO antenna ~ ~
• Courtesy Lamp will not • Replace Courtesy Lamp bulb 21 19
function • Battery charger inactive (Battery version only) 18 17.1
• Courtesy Lamp triple flashes • Door balance is incorrect 4 3
every 15 sec • Lubricate garage door springs and hinges 4 3
• Call serviceman if lubricating springs does not correct problem 4 3
• LED Indicator glows solid • AGDO has reached fully closed position 23 24
• LED Indicator slow flashes • AGDO has reached fully open position 23 24
• LED Indicator quick flashes • AGDO is learning new Safety Obstruction Force values 13 12.1
• LED Indicator glows red • Battery charger is not charging - check battery charger 18 17.1
• Buzzer single beeps every 30 sec • Battery charger is not charging - check battery charger 18 17.5
• Buzzer double beeps every 30 sec • Battery is nearing fully depleted state - check battery charger 19 17.5
• Door will not Auto Close
• Check for Safety Beam damage 23 26
• Check for correct Safety Beam alignment 23 26
• Check that Dips 2 & 3 have been selected to the "ON" position 17 14
• Will not Safety Reverse when
• Check that Dip 2 has been selected to the "ON" position 24 27
Safety Beams are interrupted
• AGDO makes "squeaking" sound • Lubricate inside of Drive Rail with WD40 or silicone lubricant 26 34