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PROBLEMS WITH YOUR APPLIANCE?
You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEMS POSSIBLE
CAUSES/SOLUTIONS
Appliance does not operate.
Unit not plugged in. Plug the unit into a 120V AC
electrical outlet.
The circuit breaker tripped or a blown fuse.
Be sure that the temperature, function and timer
selectors are set.
Only one heating element is heating up.
Function setting selection determines which heating
element will operate.
When toasting, make sure the oven is not set to
CONV.BROIL or CONV.BAKE setting.
Heating elements are not heating up.
Heating elements will cycle
and
to maintain
proper heat. Make sure function selector is
positioned to the desired cooking setting.
Overcooked/undercooked
Foods
Incorrect temperature setting. You may have to
adjust the temperature to desired position.
Rack placement. Rack may need to be adjusted to
accommodate different foods.
Burnt
Smell
Food build-up inside appliance, on heating elements
or in drip/baking pan. Refer to “Cleaning Your
Appliance”
SERVICE FOR YOUR APPLIANCE
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti appliances. With the purchase of your Avanti appliance, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029
Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your appliance inside and out.
