1. When the bathtub fails to work, please check the troubleshooting list first if it can help to solve
the problem. If one is incapable of recognizing or dealing with the fault, please contact your
service agent, store where the bathtubs was purchased in.
2. To provide customers safety, installation should be carried out by a qualified technician,
furthermore please use leakage protector and check the ground wire.
Troubleshooting
TROUBLE
POSSIBLE REASON
SOLUTION
WATER PUMP DOES NOT WORK
Power supply is not
connected well enough.
The leakage protector is
disconnected
Water pump impeller
may be stuck by
sundries
Water pump switch is
set on: OFF
Problems with power
supply plug, not enough
power to supply the
bathtub
Water pump faulted
Turn on the power
supply and connect the
leakage protector
Clean the water pump
impeller
Press the water pump
switch
Check the plug, in case
it is turned off, if yes
plug it back in
Repair or replace the
water pump
MASSAGE POWER CANNOT BE
ADJUSTED
Electric voltage problem
Air regulator switch is
off or broken
Water circulation is
blocked by something
Check electric voltage
Check it, replace if
needed
Clean the water
circulation
BATHTUB DOES NOT STAND
HORIZONTALLY
Feet of the bathtub
were not adjusted as
they should be
Adjust bathtubs feet to
the proper level
WATER LEAKAGE
Connecting part is not
connected well
Nut is loose
Reconnect this part in a
proper way
Screw down the nut
Cleaning and maintenance
9
