17
Troubleshooting
If the unit appears to be malfunctioning, read through the “Operation” section of this manual first. If the problem
persists, check the Troubleshooting Guide below and on the following page. The problem may be something that
can easily be solved or explained.
Before Calling for Help:
Symptoms
Possible Causes
Solutions
The refrigerator turns on and
off frequently.
The room temperature is
higher than the recommended
ambient environment.
Run the refrigerator at the appropriate
ambient temperature.
The door is being opened too
often.
Minimize the number of times the door is
opened.
The door is not completely
closed.
Make sure the door is completely closed.
The door gasket is not sealing
properly.
Make sure the door gasket is sealing
properly.
The refrigerator does not have
the suggested ventilation.
Read and follow the “Installation
Clearance Requirements” section.
The refrigerator does not turn
on.
There is a power failure.
Ensure that the refrigerator is plugged in
and the power outlet has power.
The refrigerator is not plugged
in.
Plug the unit in to a power outlet that has
sufficient amperage.
A house fuse has blown or the
circuit breaker is tripped.
Replace the broken fuse in your fuse box
or reset the breaker.
The refrigerator will not reach
the desired temperature.
The refrigerator is placed too
close to a heat source.
Keep the refrigerator away from direct
sunlight or other heat sources.
The refrigerator does not have
sufficient ventilation.
Read and follow the “Installation
Clearance Requirements” section.
The door is opened too
frequently or for a long period
of time.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
