6
Troubleshooting
Your water conditioning system is designed and
manufactured for efficient, low maintenance service.
However, if problems do occur, this section provides a
list of possible causes and solutions. You can solve
some problems yourself, such as low salt in the salt
storage tank or a blown household fuse. However,
some problems require installer or dealer assistance.
IMPORTANT:
Service procedures that require the
water pressure to be removed from the system are
marked with a !. To remove water pressure from the
system, put the bypass valve or three-valve bypass into
the bypass position and open the backwash drain valve
(the sixth valve back from the control) with a
screwdriver. Restore system water pressure when the
service work is completed.
Problem
Cause
Solution
1. Clock does not display
time of day.
a. Transformer cord unplugged.
b. No electric power at outlet
c. Defective transformer.
d. Defective circuit board.
a. Connect power.
b. Repair outlet or use working outlet.
c. Replace transformer.
d. Replace timer.
2. Clock does not display
correct time of day.
a. Outlet operated by switch.
b. Incorrect voltage or frequency
(Hz).
c. Power outages.
a. Use outlet not controlled by switch.
b. Replace timer with one of correct
voltage and frequency (Hz).
c. Reset clock.
3. Time display continues
to advance.
a. Defective time set switch.
a. Replace timer.
4. Time display shows
something other than
time of day.
a. Electrical interference.
b. Defective circuit board.
a. Disconnect power to unit. Restore
power and reset time of day display.
b. Replace timer.
5. No water flow display
when water is flowing.
a. Bypass valve in bypass.
b. Meter probe disconnected or not
fully connected to meter housing.
c. Restricted meter turbine rotation
due to foreign material in meter.
d. Defective meter probe.
e. Defective circuit board.
a. Shift bypass valve to not-in-bypass
position.
b. Fully insert probe into meter housing.
c. Remove meter housing, free up turbine
and flush with clean water. Do not
disassemble turbine from meter
housing. Turbine should spin freely. If
not, replace meter
!
d. Replace timer.
e. Replace timer.
6. Control regenerates at
wrong time of day.
a. Power outages.
b. Clock set incorrectly.
a. Reset clock to correct time of day.
b. Reset clock to correct time of day.
7. Timer stalled in
regeneration cycle.
a. Motor dead.
b. Motor runs backwards.
c. No electric power at outlet.
d. Broken gear.
e. Defective switch.
f.
Air leak in brine connections.
g. Binding of camshaft.
h. Water pressure greater than
125 psi during regeneration.
i.
Defective circuit board.
a. Replace timer.
b. Replace timer.
c. Repair outlet or use working outlet.
d. Replace timer.
e. Replace timer.
f.
Check all junction points and make
appropriate corrections.
g. Remove foreign object obstruction
from valve discs or camshaft.
h. Install pressure regulator
!
i.
Replace timer.
