Autotrol 255-960, Operation And Maintenance Manual, Page: 15 / 18

15
Table 3 Troubleshooting Procedures
Problem Cause Solution
Hard Water at the Tap. a. Low or no salt in the salt storage tank.
b. Salt setting too low to accommodate
water hardness or water usage.
c. Unit did not regenerate.
d. Plugged injector !
e. Air check valve prematurely closed.
a. Refill the salt storage tank and manually
initiate a regeneration. Refer to the
Manual Regeneration
section in this
manual.
b. Change the salt setting. Refer to the Salt
Setting
section in this manual.
c. Check power.
d. Clean injector and screen. Refer to the
Cleaning the Injector/Injector Screen in
this manual. Briefly put control into brine
refill status. Refer to the Manual Valve
Operation
section in this manual.
e. Replace or repair air check if needed.
Check brine line connections.
Hard water leakage during
service. a. Improper regeneration.
b. Leaking of bypass valve !
c. O-ring around riser tube damaged !
a. Check that the correct salt dosage is
used. Repeat Regeneration.
b. Contact dealer.
c. Contact dealer.
Loss of power to the system. a. Transformer unplugged.
b. Fuse blown, circuit breaker open, or
circuit switched off.
a. Connect power.
b. Correct the electrical problem.
Control does not regenerate
automatically. a. Transformer unplugged.
b. Defective control.
a. Plug transformer into outlet; plug
transformer cable into control.
b. Contact dealer.
Control regenerates at the
wrong time of day. a. Clock set incorrectly. a. Reset clock. Refer to the Time of Day
clock/Time of Regeneration sections in
this manual.
Control does not draw brine. a. Low water pressure.
b. Restricted drain line.
c. Injector or injector screen plugged !
d. Injector defective !
e. Valve disc 2 and/or 3 not closed.
f. Air check prematurely closed.
a. Increase water pressure.
b. Remove restriction.
c. Clean injector and screen. Refer to the
Cleaning the Injector/Injector Screen
section in this manual.
d. Replace injector. Contact dealer.
e. Manually operate valve stem to flush out
foreign matter holding disc open. Briefly
put control into brine refill status. Refer to
the Manual Valve Operation section in
this manual.
f. Replace or repair air check if needed.
Check brine line connections.