Ethernet Communications Modules, 3rd Edition, Rev. D
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Chapter 7: Maintenance and Troubleshooting
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Using NetEdit3 for Troubleshooting
NetEdit3 is the software utility used to configure and troubleshoot Host Ethernet based devices.
To review the procedures for running and using NetEdit3, see pages 3-5 through 3-12. NetEdit3
allows you to:
• See active modules on the network.
• Examine and change the modules’ configuration settings.
• See the firmware revision number.
• Review statistical information about communication errors by type.
If you can see the ECOM module on the list in the Module box (described below), you are
linking to the module from your PC. If you are linking to the module but failing to communicate
with the module, you can conclude that:
• The module is working.
• The cabling is satisfactory from the PC to the hub and
from the hub to the ECOM module.
• The hub is working.
• The problem is in one of the other components of the communication link.
Select a Module
The Module box shows the Ethernet (MAC) Addresses of all modules which are currently
linked to the NetEdit3 utility. If your ECOM module is not on this list, try the following:
• Change Protocol selection and click on Scan Network
(See Change Protocol on the next page).
• Confirm that your PC has IPX or TCP/IP protocol loaded.
• Confirm that the ECOM module’s LINKGD LED is on.
• If there is more than one network adapter installed in the PC, from the menu, select
Network -> Adapter, to select the network adapter used to connect to your devices.
NOTE:
The Ethernet (MAC) Address is permanently assigned at the factory, and it is recorded on a label on
the side of the ECOM module. See page 2-4 if you need help locating the label.
Module Information
The Module Information box gives the ECOM module Type, firmware Version, Booter
firmware version and the address DIP switch setting. Verify that all modules of the same type
have the same firmware version.