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23

ATS Series Instruction Manual

25. Warranty

It is a condition of the below warranties that the 

manual operating (opening and closing) force of the 

door by hand does not exceed 20kg. 

MODEL

WARRANTY

DOOR (MAX)

SECTIONAL

ATS-2

7 yrs / 20,000 cycles

200kg

GDO-9V2

7 yrs / 20,000 cycles

200kg

GDO-9V3

7 yrs / 20,000 cycles

175kg

GDO-11V3

5 yrs / 10,000 cycles

110kg

ROLLING

GDO-6V3

5 yrs / 10,000 cycles

110kg 

GDO-6V4

7 yrs / 20,000 cycles

110kg 

GDO-8V3

2 yrs / 5,000 cycles

100kg

GDO-10V3

2 yrs / 5,000 cycles

270kg

GDO-12V1

2 yrs / 10,000 cycles

270kg

EXTRAS

TRACK ASSEMBLY

(includes all parts)

1 year

TRANSMITTERS & 

ACCESSORIES

1 year

This Warranty is given by Automatic Technology (Australia) Pty Ltd (ABN 11 007 125 368) (ATA),  

6-8 Fiveways Boulevard, Keysborough 3173, 1300 769 850,  [email protected]
PLEASE NOTE:

• This Warranty is in addition to any statutory, non-excludable guarantees or warranty rights and remedies under the law. See section 5 below.

• This warranty applies to the original purchaser only and may not be transferred.

• This Warranty is to be read in conjunction with the owner’s copy of the installation instruction manual.

• In this warranty, ‘ATA Representative’ means an entity authorized by ATA to service ATA products. Please check the ATA website for details.

REGISTER ONLINE TODAY!  

Register your Product to take advantage of convenient service and support at www.ata-aust.com.au/register

NOTE: CONSUMABLES 

(eg Batteries in remote control transmitters and light bulbs 

and fuses) are  not covered by this warranty

1. MAKING A CLAIM

(a) The product parts in the above table should operate in accordance with the 

product manual for the time period shown, provided you comply with the 

manufacturer’s instructions concerning installation, operation, maintenance 

and testing. Failure to do so may void all or part of this warranty.

(b) If, during the relevant warranty period, a product part in the table above 

appears to contain a defect, call the retailer from whom you purchased the 

product, or ATA on 03 9791 0240, and they will instruct you what to do next.

(c) You are responsible for the cost of making a claim under this Warranty. 

Additional access expenses where the Product is not readily accessible must 

be borne by you.

(d) If ATA or ATA’s Representative confirms the product is defective and covered 

by this Warranty, ATA will repair or replace it (at ATA’s sole option) at no 

cost to you. Goods presented for repair may be replaced or repaired by 

refurbished goods or parts of the same type. 

2. WARRANTY CONDITIONS

t is a condition of this warranty that:

(a) you provide a copy of the receipt of original purchase of the product, and 

the serial number of the Product which can be found on the label adhered 

to the Product.

(b) the door and opener are properly maintained by being serviced by a 

qualified professional at regular, appropriate intervals. What is appropriate 

may vary based on environmental factors (eg. weather, salt exposure) and 

level of usage. Based on average use and environmental conditions, ATA 

recommends that the product is serviced by ATA or an ATA Representative, 

within 12 months of installation (to allow for  new door to settle) and at 

regular intervals not exceeding 2 years.  

3. WARRANTY EXCLUSIONS

This warranty excludes defecrts or improper operation resulting from:

(a) excessive wear and tear that may cause the product to fail;

(b) accidental, deliberate or negligent damage or damage cause by nsects,   

dirt, plants or other objects;

(c) blown fuses, electrical surges, power surges or power spikes or faulty or  

unsuitable electrical wiring of structures to which the product is affixed;

(d) theft, fire, flood, rain, water, lightning, storms or any other acts of God;

(e) salt or other corrosion due to environmental conditions,

(f)  any installation, configuration or use of the product contrary to the 

instructions supplied with the product;

(g) maximum continuous operating time exceeding 1 minute in10 minutes;

(h) the manual operating (opening and closing) force of the door by hand 

exceeding 20kg;

(i)  weight exceeding amounts listed in table above;

(j)  the door used with the product not being in safe working order and 

condition;

(k) any modification to the product or acts of any person in respect of the 

product which are not authorized by ATA; or

(l)  radio or electrical interference or lack of availability of signal.

4. OTHER CONDITIONS

(a) This Warranty is not transferable.

(b) The warranty period stated in the table will not be extended for Products 

or parts repaired or replaced during the relevant warranty period.

(c) Where the Product is sold by any person other than ATA, except for the 

warranty set out above, such person has no authority from ATA to give 

any warranty or guarantee on ATA’s behalf in addition to the warranty set 

out above.

5. STATUTORY GUARANTEES OR WARRANTIES IN AUSTRALIA

If you are a consumer under the Australian Consumer Law, our goods come with 
guarantees that cannot be excluded under the Australian Consumer Law. You are 
entitled to a replacement or refund for a major failure and for compensation for 
any other reasonably foreseeable loss or damage. You are also entitled to have the 
goods repaired or replaced if the goods fail to be of acceptable quality and the 
failure does not amount to a major failure.
This warranty certificate and other statements contained in this document or other 
ATA documents given to you do not exclude, restrict or modify the application of all 
or any of the provisions of the Australian Consumer Law.

Subject to your non-excludable rights under the Australian Consumer Law, ATA 
expressly excludes any liability for consequential loss, incidental or indirect damages 
(including but not limited to damages for loss of business profits, business interruption 
and loss of business information) due to a defect of the Product. In particular, any 
loss or damage caused to other equipment or accessories used with the product or 
any loss resulting from a delay in repair is excluded to the extent permitted by law.

Summary of Contents for TEMPO ATS-2

Page 1: ...Sectional Door Opener Instruction Manual Doc 160091_02 Part 86296 Released 03 06 19 ATS Series TEMPO ATS 2 SECTIONAL DOOR OPENER ...

Page 2: ...ion 10 13 Auto Close 10 14 Coding a Transmitter 11 Storing the Transmitter Code 11 Installation of the Wall Mounted Transmitter 11 Remotely Coding Transmitters 11 Erasing All Transmitter Codes 11 Vacation Mode 11 15 Home Owner Safety Warnings 12 16 Opener Safety Security 13 Your Door CAN NOT be used when 13 Your Door CAN be used when 13 To Disengage the Opener 13 To Re Engage the Opener 13 17 Oper...

Page 3: ...actice correct lifting techniques when required to lift the door as per installation instructions Fall from ladder Ensure ladder is the correct type for job Ensure ladder is on flat firm ground that will take the weight without the legs sinking Ensure user has 3 points of contact while on ladder Crush injury from unsecured door Place a 2 metre exclusion zone around area under the door while it is ...

Page 4: ...ort You will need to locate the structural beams in the ceiling which are generally 400mm apart ii Does it have exposed beams The opener is mounted to a perforated angle which must be securely fastened to a structural support like the exposed beams You may need to install a 40mm thick board not supplied between structural supports b Look at the wall above the garage door i Is it brick The wall bra...

Page 5: ...x Hex Serration flange nut M8 14 4 x Hex flange screw taptite S M4 x 10 PLUS 15 2 x Track Bracket 16 1 x Pre Assembled Rail 10 00 min MINIMUM HEAD ROOM FOR STEEL RAIL 57mm DOORS HIGHEST POINT 15 1 16 5 4 6 7 12 8 14 11 9 13 10 5 Position Perforated Angle The Opener a MUST BE installed in a dry position protected from weather b REQUIRES properly earthed 3 pin single phase power on the ceiling withi...

Page 6: ...ensue causing serious personal injury and or property damage DO NOT DO IT YOURSELF If sufficient structural support can not be found contact a door professional for installation DIY c Using step ladder and a level transfer this height to the wall above the door and mark a line 60mm above it across the centre line Mounting The Wall Bracket a Draw two lines extending 21 5mm from each side of the cen...

Page 7: ...el to the door requires 2 x perforated L shape metal strips and 2 x shorter perforate L shape metal drop down strips Not supplied 9 Mounting Brackets and Arms Mounting The Door Bracket a The door bracket locator 7 is placed over the door bracket 8 on the door s centre line one third down the top panel and mounted using M6 or equivalent screws not supplied b STEEL DOORS ONLY Bracket can be welded i...

Page 8: ...e Auto close feature can be enabled if required a To install the Safety Beam Kit refer to the Safety Beam instruction supplied with the kit b After the beams are installed the beam alignment feature of the opener can be used c Turn power on to the opener d Align the safety beams using the main light as a guide i bright aligned ii dull not aligned or blocked When the beam is aligned or if no beam i...

Page 9: ...e speed the door moves ii If the close speed is not suitable to make a change press and hold the CLOSE button and by pressing the STOP SET button on the opener it will cycle through all three speed modes as shown in table iii Once at the desired speed release the CLOSE button iv To set the close limit inch the door by making single presses of the CLOSE button to the desired position We recommend t...

Page 10: ...ner into manual mode only operate the door by hand and call for service 13 Auto Close WARNING It is compulsory to have Safety Beams installed when using Auto Close mode Auto Close mode is a function that automatically closes the door after a pre set time Safety beams must be installed in order to run the Auto Close function There are two types of Auto Close available i Standard auto close the door...

Page 11: ...er instructions above Test the transmitter button b Mount the transmitter in a convenient location yet out of reach of children and at least 1 5m off the ground c Make sure the door is visible from this location Remotely Coding Transmitters Using this method transmitters can be coded without access to the opener s control panel as long as a pre coded transmitter is available a Take any pre coded t...

Page 12: ...eme tension and can cause serious personal injury DO NOT attempt any garage door adjustment DO NOT use if repair or adjustment is needed Call for a professional garage door service CAUTION Emergency access If your garage has no pedestrian entrance door an emergency access device should be installed This accessory allows manual operation of the garage door from outside in case of power failure Entr...

Page 13: ...oor manually re engage the opener after the door is closed 17 Operating your Opener To Operate the opener a Press the programmed transmitter button until your door begins to move usually 2 seconds Make sure you can see the door when you use the transmitter b If you are in a vehicle you should aim the transmitter through your windscreen as shown c Check that the door is fully open or closed before ...

Page 14: ... with the auto close timer running obstructed on opening or stopped 6 MODE Yellow Enables Load Diagnostics Mode 7 MODE STATUS LED Yellow Illuminates when in Diagnostics Mode 8 BATTERY STATUS LED Yellow Illuminates when battery is charged and flashes when battery is charging in use or battery failed Battery function not available with ATS 2 model 9 REMOTE CONTROL STATUS LED Red Flashes on remote lo...

Page 15: ...o C Short Term Peak force 1100N Rated load 400N Nominal force 200N 20kg Receiver type Multi frequency UHF FM 433 47 433 92 434 37MHz Receiver code storage capacity 64 X 4 button Transmitters Transmitter battery CR2032 3 Volts Main light LED Light Emitting Diodes Network connectivity Network compatible requires optional Smart Phone Control Kit Gross door weight including all fittings Note Intermitt...

Page 16: ...e the transmitter Check the battery status by pressing a button flashing or no light requires battery to be changed Aim the transmitter through the windscreen The Courtesy light does not work LED has failed Change LED The door reverses for no apparent reason This may occur occasionally from environmental conditions such as areas that are windy dusty or have extreme temperature changes If Safety be...

Page 17: ...t Door If unable to move the door and suspect beam is faulty enter Safety Beam Emergency Close by pressing and holding a pre coded button on transmitter for more than five seconds and the door will start closing 3 NOT AVAILABLE 4 Wireless PE battery is low Change PE Battery 5 NOT AVAILABLE 6 Maintenance is due after pre set number of cycles Contact dealer to arrange service 7 Standby battery is fa...

Page 18: ...Spring Tension It is natural for springs to lose tension Should the door become hard to operate or completely inoperative contact a door professional Guide Tracks Clean the internal sections of the guide tracks every 3 6 months with a cloth dampened with mineral turps or methylated spirits DO NOT DO IT YOURSELF WARNING Failure to maintain your garage door may void the warranty on your garage door ...

Page 19: ...Lithium Battery CR2032 To test the battery is working press and hold a transmitter button Check Light Status table to determine if battery needs replacing Light Status Battery Status Solid OK Flashing Requires replacement No light Requires replacement 22 Battery Replacement Use a pen to push the battery down through the side opening to release battery Use finger nails to separate the transmitter c...

Page 20: ...pening Obstructed on Open Closed Closing Obstructed on Close Stopped Partial Open MODE LED 3 flashing Load Diagnostics mode BATTERY LED 4 off solid flashing rapid flashing Battery not used not fitted Battery charged Battery charging when connected to power without power battery in use holding STOP for 10s will shutdown Battery failed REMOTE CONTROL STATUS LED 5 flashing rapid flashing Remote locko...

Page 21: ...ry Functions a Holding the STOP button for 10secs when running from battery backup will shut the PCB down so as to reduce battery current consumption to a minimum b Holding the STOP button for 4secs when a battery is fitted and running from mains power will cause the controller to test the battery state to determine if it is disconnected open circuit missing faulty or ready Adjusting Safety Obstru...

Page 22: ...e to move the door in the OPEN direction vi When the door is at the desired CLOSE position press the SET button 2 the GREEN LED on the OPEN button will now flash E Setting limits via Transmitter Button 1 inch Open Button 2 Set Button 4 inch Close OPEN limit i Using the programmed transmitter press and hold the button 1 to open To inch the door single presses of the button 1 will move the door to d...

Page 23: ...ironmental factors eg weather salt exposure and level of usage Based on average use and environmental conditions ATA recommends that the product is serviced by ATA or an ATA Representative within 12 months of installation to allow for new door to settle and at regular intervals not exceeding 2 years 3 WARRANTY EXCLUSIONS This warranty excludes defecrts or improper operation resulting from a excess...

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